Troubleshooting - Paxar Monarch Sierra Sport 2 9460 Operator's Handbook Manual

T R O U B L E S H O O T I N G
This chapter lists some of the common printer
problems and their possible solutions. If these
solutions do not work, call Service.
Problem
Printer will
not feed.
Printer will
not print.
Print has
voids or is
too light.
Printer turns
off while
printing
and/or the
display goes
blank.
Solution
Make sure the battery is fully charged.
Make sure the supply cover is completely
closed.
Make sure the supply is loaded properly.
Run the printer diagnostic tests. Refer to
the System Administrator's Guide for
more information.
Make sure the battery is fully charged.
Make sure the supply cover is completely
closed.
Clean the printhead.
Run the printhead diagnostics tests.
Refer to the System Administrator's Guide
for more information.
Make sure the battery is fully charged.
Make sure the supply cover is completely
closed.
Make sure the supply is loaded properly.
Clean the printhead.
Run the printhead diagnostics tests.
Refer to the System Administrator's Guide
for more information.
Recharge the battery.
Resend the format.
The maximum black to white print ratio for
each label/tag is 30%. Check your format
for unnecessary thick horizontal lines.
4

Troubleshooting 4-1