Troubleshooting - Paxar TC6032EM Equipment Manual

T R O U B L E S H O O T I N G
Following are some common printer problems and their solutions.
Problem
Printer does not feed.
Printer does not print.
Print has voids or is too light.
Printer partially prints on the
supply and fails to respond
to the keypad or trigger.
Scanner does not scan a bar
code.
Solution
Switch to a fully-charged battery.
Close the supply cover completely.
Load the supply correctly.
Check the platen roller for jammed labels.
Switch to a fully-charged battery.
Load the supply correctly. See "Loading
Supply" in Chapter 3 for more information.
Clean the printhead.
Load the supply correctly. See "Loading
Supply" in Chapter 3 for more information.
Close the supply cover completely.
Switch to a fully-charged battery.
Clean the printhead. See "Cleaning" in
Chapter 5 for more information.
Check the supply for damage or defects.
Load the supply correctly or load new supplies,
if necessary. See "Loading Supply" in Chapter
3 for more information.
Clear any supply jams. See "Clearing Supply
Jams" in Chapter 5 for more information.
Clean the printhead. See "Cleaning" in
Chapter 5 for more information.
Switch to a fully-charged battery.
See "Scanning Bar Codes" in Chapter 4 for
more information..
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Troubleshooting 6-1