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Troubleshooting guide
Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Earmolds/slim tubes/
domes blocked with ear
wax
Plugged microphone shield Consult your hearing
Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+) side
up
Clean earmolds/ domes.
See "Cleaning your hearing
aids". Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional.
healthcare professional
29
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