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Moxi All behind-the-ear (BTE) hearing aid guide A Sonova brand...
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Thank you Your hearing aids Thank you for choosing these hearing aids. Hearing healthcare professional: _______________ We care deeply about people with hearing loss. We work closely with hearing healthcare ___________________________________________ professionals to make advanced, purpose- Telephone: _________________________________ driven solutions available to everyone. Because hearing matters.
Quick reference Table of contents Your hearing aids at a glance ............. 2 On/Off Warnings ..................4 SoundCore technology ............. 10 Tinnitus masker ................ 11 Putting your hearing aids on your ears........14 Turning your hearing aids on and off ........16 Battery information ..............17 Operating instructions .............20 Pairing your mobile phone with your Open...
Your hearing aids at a glance Moxi All BTE hearing aids Wire - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids through the microphones Push button - switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Battery door (on &...
Warnings In the unlikely case that any parts remain in the ear canal after the removal of the hearing The intended use of hearing aids is to aid, contact a physician immediately. amplify and transmit sound to the ears and The following is only applicable for persons hereby compensate for impaired hearing.
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- Hearing aids don’t need to be removed Precautions when passing security gates (airports etc.). The use of hearing aids is only part of If X-ray is used at all, it will be in very low hearing rehabilitation; auditory training and doses, and will not affect the hearing aids.
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Note to hearing healthcare professional Mobile phone compatibility rating Domes should never be fitted on patients Some hearing aid users have reported a buzzing with perforated eardrums, exposed middle sound in their hearing aids when they are using ear cavities, or surgically altered ear mobile phones, indicating that the mobile canals.
Tinnitus masker The performance of the individual hearing aids may vary with individual mobile phones. Tinnitus masker uses broadband noise to Therefore, please try this hearing aid with provide temporary relief of tinnitus. your mobile phone or, if you are purchasing a new phone, please be sure to try it with your Tinnitus masker warnings hearing aid prior to purchase.
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Important information Should you develop any side effects while using the tinnitus masker, such as The tinnitus masker generates sounds that are used as part of your personalized temporary headaches, nausea, dizziness or heart tinnitus management program to provide relief palpitations or experience a decrease from tinnitus.
Putting your hearing aids on your ears Hearing aids with custom molds 1. Hold the custom mold Your hearing aids will be color-coded with a dot between your thumb and on the outside of the hearing aid: index finger. The opening red = right ear;...
Battery information Turning your hearing aids on and off The battery door acts as an on and off switch. Low battery warning Close the battery door Two long beeps indicate the hearing aid battery fully. is low. After the low battery warning, sounds may not be as clear.
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Caring for batteries Replacing the battery 1. Gently swing out the battery If you have the rechargeable option, please see the Charging base guide for instructions on how door with your fingernail. to care for your rechargeable batteries. 2. Push the battery with your Always discard batteries in a safe and •...
Operating instructions Push button The push button on your hearing aids Your hearing aids come with a push button that is both a volume control and a program allows you to further adjust them. You may also control. use the button to accept and reject calls to your Program control paired mobile phone.
Volume control Pairing your mobile phone with your To adjust the volume of your environment when hearing aids you are wearing two hearing aids: 1. On your phone, go to your settings menu to Push the button on your right hearing aid •...
Connecting to your mobile phone Phone calls with a mobile phone After your hearing aids have been paired to your Your hearing aid allows direct communication phone, they will automatically connect again with Bluetooth enabled phones. When paired when your phone and hearing aids are turned and connected to a phone, you will hear the on and in range.
Using your mobile phone with your hearing aids Ending a phone call End a call by holding down the push button on Making a phone call the hearing aid for more than 2 seconds or on Start a call on your paired mobile phone as you your phone as you normally would.
Adjusting volume balance between mobile TV Connector phone calls and your environment Adjusting volume balance between the TV and During a call using a paired mobile phone, when the sounds in your environment you are wearing two hearing aids: While listening to TV sound through the TV Connector accessory, when you are wearing Push your right hearing aid button to •...
Tinnitus masker Flight mode If your hearing healthcare professional has Your hearing aids operate in the frequency configured a tinnitus masker program, you can range of 2.4 GHz–2.48 GHz. When flying, some adjust the tinnitus masker level while you are in airlines require all devices to be switched into the tinnitus masker program.
Connectivity overview Exiting flight mode To enable the Bluetooth wireless The illustration below shows the connectivity function and to exit flight mode: options available for your hearing aid. 1. Open the battery door. 2. Close the battery door. Mobile phone TV Connector connected to TV The TV Connector can be connected to any audio...
Caring for your hearing aids Regular use of a dehumidifier, such as a • Clean Dry kit, can help prevent corrosion and Protecting your hearing aids prolong the life of your hearing aids. Remove If your hearing aids are rechargeable: •...
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Cleaning your hearing aids Cleaning your custom molds and domes Clean the domes and molds on the Use a soft cloth to clean your hearing aids at outside daily with a damp cloth. the end of each day. Regular cleaning of the Avoid getting any water in and around microphone ports with the supplied cleaning the speaker units and custom molds.
Troubleshooting guide Accessories TV Connector Cause Possible remedy The TV Connector is an optional accessory Issue: no sound that sends sound from your TV directly to Not turned on Turn on your hearing aids. The TV Connector can also Low/dead battery Replace battery or place transmit sound from stereo systems, computers rechargeable hearing aids in...
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Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: intermittent sound Low volume Turn up volume; see hearing Low battery Replace battery or place healthcare professional if rechargeable hearing aids in problem persists charging base* Low battery Replace battery or place Dirty battery contact Consult your hearing rechargeable hearing aids in...
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Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: low volume on landline telephone Poorly fitting custom Consult your hearing Telephone not Move telephone receiver molds/domes healthcare professional positioned properly around ear for clearer signal Custom molds/domes Clean custom molds/domes. Hearing aid requires Consult your hearing blocked with ear wax...
Warning to hearing aid dispensers (to comply with The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and the U.S. Food and Drug Administration (FDA) treated before the hearing aid is purchased. Following the medical regulations) evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that...
Compliance information Notice 2 Changes or modifications made to this device not expressly approved by Unitron may void the FCC authorization to operate Declaration of conformity this device. Hereby, Unitron Hearing declares that this product meets the requirements of the Medical Device Directive 93/42/EEC and Notice 3 complies with Radio Equipment Directive 2014/53/EU.
Patient feedback Radio information of your wireless hearing aid Antenna type Resonant loop antenna Record your specific needs or concerns and bring to Operation frequency 2.402 – 2.480 GHz your first office visit after getting your hearing aids. Modulation GFSK, Pi/4 DPSK Radiated power <1mW (EIRP) This will help your hearing healthcare professional...
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National Hearing Services Inc. Unitron Hearing division 20 Beasley Drive, Kitchener, ON N2E 1Y6 Canada Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa, Switzerland For a listing of Unitron group companies, please visit www.unitron.com...
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