Testing Printer Operation; Troubleshooting The Printer - Intermec EasyCoder 3400 Getting Started Manual

Testing Printer Operation

Print a hardware configuration test label to make sure your printer is operating correctly.
1
O
3440G.042
Turn the printer On/Off switch to the off (O)
position.
3
Power
Alert
Empty/Pause
Feed/Pause
EasyCoder
3440
3440G.026
The Alert and Empty/Pause LEDs blink
during the printer self-test.
Release the Feed/Pause button when the
media starts moving.
5
O
3440G.041
3440G.042
Turn the On/Off switch to the off (O) position and then to
the on (|) position to return to normal printer operation.
8
2
Power
Alert
Empty/Pause
Feed/Pause
EasyCoder
3440
3440G.024
Press and hold the Feed/Pause button.
Turn the On/Off switch to the on (|) position.
4
3440 Hardware Configuration
Memory Instal
Storage RAM : 120 kilobytes
Image RAM : 134 kilobytes
Mileage
Inches Processed : 600
Inches Burned : 221
Labels Cut : 0
Printhead
Width : 1792 dots
Dot Size : 2.5 mil
Burn Pot Setting : 0
Firmware Checksum : 7BB9
ROM0 (U9) : 2148
ROM1 (U8)
Program :
Version :
3440G.023
The printer feeds out one or two blank labels and then prints the
hardware configuration test label.
Note: The example label printed above is from the 3440 printer. The
values on your hardware configuration test label may be different.

Troubleshooting the Printer

If your labels are not printing properly, check the following table to locate the symptom and correct
the problem.
Symptom
Blotches on labels.
3440G.041
Printing is too light
or dark.
Printing is not
on the label.
Print quality is poor.
Possible Causes Solution
Printhead is dirty. Clean the printhead. For help, see "Cleaning the
Printhead" later in this guide.
Poor quality label or Replace stock with Intermec label
ribbon stock. and/or ribbon stock. See "Setting the Media
Sensitivity Number" later in this guide to set the
correct media sensitivity numbers for Intermec media and
ribbon stock.
Incorrect media Change sensitivity setting to match the type of
sensitivity setting. media you are using. For help, see "Setting the
Media Sensitivity Number" later in this guide.
Sensitivity command is Change sensitivity setting to match the type of
incorrectly set. media you are using. For help, see "Setting the
Media Sensitivity Number" later in this guide.
Printhead is dirty. Clean the printhead. For help, see "Cleaning the
Printhead" later in this guide.
Printer is misfeeding. Make sure the media is installed properly along the
entire media path. For help, see "Loading a Roll of
Media" earlier in this guide.
Incorrect media Change the sensitivity setting to match the type of
sensitivity. media you are using. For help, see "Setting the
Media Sensitivity Number" later in this guide.
Printhead is dirty. Clean the printhead. For help, see "Cleaning the
Printhead" later in this guide
Uneven print contrast Adjust the bias adjust screw. For help, see
(density). "Correcting Uneven Print Quality" later in this guide.
You are using incorrect Use only Intermec label and ribbon stock to ensure
label or ribbon stock to superior print quality and product performance. See
print labels. "Setting the Media Sensitivity Number" later on in this
guide to set the correct media sensitivity numbers for
Intermec media and ribbon stock.
Ribbon wrinkling. Check to make sure that you installed the ribbon
correctly. For help, see "Loading Thermal Transfer
Ribbon"earlier in this guide.
Adjust the bias adjust screw. For help, see
"Correcting Uneven Print Quality" later in this guide.
Direct thermal/ Set the DIP switch for the type of media you are
thermal transfer using. For help, see "Configuring the Serial Port
switch set in the for Communications" earlier in this guide.
wrong position.
17