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PROBLEM
6. Product is under-cooked,
overcooked, or cooking
unevenly.
7. Control is displaying fault.
8. Grease drips from under the
grease drawer.
9. The grease drawer will not
close.
Troubleshooting Guide
PROBABLE CAUSE
a. Release material sheet is
worn.
b. Incorrect cooking time.
c. Incorrect temperature setting.
d. Incorrect gap setting.
e. Heat zone not heating.
f. Upper cook surface has carbon
build-up.
g. Incorrect temperature
calibration.
h. Cook surfaces are not parallel.
i. Incorrect item selected.
a. Refer to "fault screens",
page 17.
a. Grease tray is full.
a. Product has built up in back of
grease partition.
30
REMEDY
a. Replace the release material
sheet.
b. Adjust cook time accordingly.
c. Adjust temperature setting.
d. Adjust gap.
e. Contact service technician.
f. Closing procedures must be
followed to remove carbon
build-up.
g. Calibrate the grill accordingly.
h. Call a service technician to
level the grill or refer to leveling
procedure in front of manual.
i. Select proper item.
a. Clear the fault. If action is
ineffective, contact service
technician.
a. Empty the grease tray.
a. Refer to "Cleaning the Grease
Tray Partition" instructions.
Models QS12 & QS24
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