Index - Denwa Communications Mitel 8662 User Manual

Index

A
Abbreviations 3
About Your Phone 2
Access Codes 37
Account Codes 26
Account Codes, using 26
ACD Hunt Group Wrap-Up Timer, stopping 58
ACD Hunt Groups
logging in 57
logging out 58
Ad Hoc Conference Calls
dropping 35
ending 36
placing 35
transferring 35
Ad Hoc Conference Parties
adding 35
placing on hold 36
Agent Help
accepting or rejecting 60
requesting 59
Agent, ACD hunt group 57
Angle, adjusting 9
Audio Problems 64
Automatic
call access, using 20
trunk answer, using 20
B
Background Music
listening 10
Barge-In, using 61
Button Assignments, viewing 17
Buttons 5
C
Call Forward
Manual 31
System 31
using 31
Call Logging 40
Call Logs, using 40
Callback, requesting (queuing the phone) 21
Mitel ® 8662 IP Phone User Guide – Issue 15, February 2011
Caller ID Information
displaying 30
viewing 30
Calls
answering 19
anwering 19
camping-on to phone 21
external, placing 22
forwarding 31
logs, using 40
monitoring 60
muting the microphone 28
phone, queuing for 21
picking up (reverse transferring) 29
placing 21
placing internal (IC) 21
recording 39
redirecting 20
stealing 60
transferring 29
waiting 19
Calls On Hold, placing 28
Calls to External Numbers, transferring 29
Calls to Other Extensions, transferring 29
Camp-On, using 21
Characters, entering dialpad 11
Codes
account 26
default system access 14
feature, default 15
Outgoing Call access 22
Comfort and Safety Tips 6
Conference Assistant 37
Configuration Assistant 43
accessing 44
DND settings, changing 45
manual call forwarding settings, changing 45
meet-me conferencing access codes, managing 46
station passcode, changing 43
Connectors
handset jack 6
headset jack 6
LAN/Power jack 6
Personal Computer (PC) port 6
phone 6
Contact Information 63
Contrast, changing 10
Index
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