Call Handling; Hold; Transfer - Mitel SX-200 Manual

Call Handling

Call Handling

Hold

To place a call on Hold:
• Press the Hold softkey.
To retrieve a call from Hold:
1. Press LINE. The Line number of the call on hold is shown at the top of the display.
2. Press the line number (shortcut key) of the line appearance.
To retrieve a call from Hold at another station:
1. Press
2. Dial the Call Hold Remote Retrieve feature access code and the number of the station that
placed the call on Hold.

Transfer

To transfer an active call:
1. Press the Trans/Conf softkey.
2. Dial the number of the third party.
3. Do one of the following:
- To complete the transfer, press
- To announce the transfer, wait for an answer, consult, and then press
- You can talk to individual parties by pressing the Trad softkey.
- To retrieve the call, press FCN, and then press the Cancel softkey.
To transfer an active call during headset operation:
1. Press the Trans/Conf softkey.
2. Dial the number of the third party.
3. Press
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