Xerox 8264E User Manual
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Xerox 8264E User Manual

Color wide format printer
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November 2009
701P50270
®
Xerox
8254E™ / 8264E™ Color Wide
Format Printer

User Guide

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Summary of Contents for Xerox 8264E

  • Page 1: User Guide

    November 2009 701P50270 ® Xerox 8254E™ / 8264E™ Color Wide Format Printer User Guide...
  • Page 2 ©2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. ® ® Xerox , the sphere of connectivity design, and the Xerox 8254E™...

  • Page 3: Table Of Contents

    8264E Power Cable Connections ........
  • Page 4 8264E Setting Roll Media ........
  • Page 5 8264E only - Replacing the Flushing-box Sponges ........
  • Page 6 8264E Printer Specifications........

  • Page 7: Safety Instructions

    This chapter explains the precautions that must be taken when installing and operating the Xerox 8254E™ and/or the 8264E™ Color Wide Format Printer. It describes the warning and caution terms that operators need to know and points out warning labels on the printer main unit.

  • Page 8: Warnings, Cautions And Notes

    WARNINGS: Used for dangerous situations that may cause the printer may be damaged CAUTIONS: Note: Used for special circumstances and for information that needs to be emphasized. Notes: Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 9: Important Safety Instructions

    Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times. WARNINGS: •...
  • Page 10 Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. • Always exercise care when moving or relocating equipment. Please contact your local Xerox Service Department to arrange relocation of the copier to a location outside of your building. •...
  • Page 11 Do not touch the cleaning wiper and head cap unit with your fingers. Oil from your hands can cause print head cleaning to not be performed correctly. – For the 8264E, clean the wiper using a dry cleaning stick. – For the 8254E, clean the wiper using a dry poly-knit wiper.
  • Page 12 Safety Instructions When cleaning around the 8264E print head only: • – Do not touch the print head itself. Doing so may damage the print head. – Do not touch the head of the cleaning stick with your fingers. Oil on your hands may get on the cleaning stick, causing damage to the print head.

  • Page 13: Electro/Mechanical Certifications

    EME Compliance for Canada This Class “A” digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe “A” est conforme à la norme NMB-003 du Canada. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 14: Product Safety Certification

    CAN/CSA-C22.2 No. 60950-1-03 (Canada) Certifications in Europe CE The CE mark applied to this product, symbolizes Xerox’ declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12,2006: Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment.

  • Page 15: Warning Labels

    Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local Xerox dealer. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 16: Location And Type Of Warning Labels

    Safety Instructions Location and Type of Warning Labels 8264E Warning Labels Locations of the 8264E warning labels are shown in the following two figures. 1-10 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 17 Safety Instructions Number Types of Warning Labels Xerox 8254E / 8264E Color Wide Format Printer 1-11 User Guide...
  • Page 18 Safety Instructions Number Types of Warning Labels 1-12 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 19 Safety Instructions 8254E Warning labels Locations of the 8254E warning labels are shown in the following figure. Types of warning labels Xerox 8254E / 8264E Color Wide Format Printer 1-13 User Guide...

  • Page 20: 8254E Only-Operational Procedure Labels

    Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local Xerox dealer. 1-14 Xerox 8254E / 8264E Color Wide Format Printer...

  • Page 21: Location And Type Of Operational Procedure Labels

    The locations of the operation procedure labels are shown in the following two figures. Types of operational procedure labels Reference Setting Roll Media on page 19 Replacing Ink Cartridges Xerox 8254E / 8264E Color Wide Format Printer 1-15 User Guide...

  • Page 22: Product Recycling & Disposal

    Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
  • Page 23 In some member states, when you purchase new equipment, your local retailer may be required to take back your old equipment free of charge. Please ask you retailer for information. Prior to disposal, please contact your local dealer or Xerox representative for end of life take back information.

  • Page 24: Note For The Battery Symbol

    (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit: http://www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations.

  • Page 25: Product Overview

    Product Overview Introduction This chapter explains the features of the 8264E and 8254E printers along with the name and function of each part. Features This section explains the main features of the 8264E and 8254E printers. 1. High-speed output –...

  • Page 26: Part Names And Functions

    Used to prevent the user from coming into contact with the driving mechanism during the printer operation. Opened and closed when media is set or jammed. It is normally closed. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 27 Media holder plates Installed inside of the front cover. Used to engage both sides of the media, guiding the media and helping to (Right and Left) prevent buckling or warping. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 28: 8254E Printer Front Section

    Used for feeding media smoothly when the media is set or printed. The heater to dry the ink is installed under the guide. Media cut groove Used to cut media straight. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 29 Pressurizing rollers Installed inside of the front cover. Press and hold the media when printing. Platen Installed inside of the front cover. The Platen Heater is installed under the platen. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 30: Printer Rear

    Waste fluid tank Used for collecting the waste ink discharged from the printer. Waste fluid valve Used when discharging the waste fluid from the waste fluid tank. It is normally closed. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 31 Waste fluid tank Used for collecting the waste ink discharged from the printer. Waste fluid valve Used when discharging the waste fluid from the waste fluid tank. It is normally closed. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 32: Position And Function Of The Heating Elements

    This improves the fixation of the ink to both coated and uncoated media and optimizes the dot gain control, all of which produces improved print quality. Name Roll media guide Platen Heater Print head Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 33 After Heater The After Heater is located under the Media Guide. It is used to complete the fixation process, making the printed media dry to the touch. Name Roll media guide After Heater Print head 8254E / 8264E User Guide...

  • Page 34: Printer Control Panel

    When performing menu settings from the control panel: Menu Setups on the Control Panel – When performing various other operations within the control panel: Operating from the Control Panel 2-10 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 35: Operation Keys

    Selection menu to select and de-select items that will be displayed in the Setup menu. • Increments you down the menu level in the directory tree. Xerox 8254E / 8264E Color Wide Format Printer 2-11 User Guide...
  • Page 36 •The numeric value is decreased during numerical input. •8254E only - Pauses the printer during printing. [Power] key Turns the printer ON or OFF. Turns the printer ON or OFF. 2-12 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 37 Green Lamp •Cleaning Mode is set to "Strong." •When the Normal lamp is also turned on, Cleaning Mode is set to "Economy." Lamp Cleaning Mode is set to "Normal." Xerox 8254E / 8264E Color Wide Format Printer 2-13 User Guide...
  • Page 38 When an error requiring restart (a fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. Error Requiring Restart • If the error persists even when the malfunction is fixed, contact your local Xerox dealer. 2-14 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 39: Preparing For A Job

    Do not route the power cables near heating appliances. Note: • Contact your local Xerox dealer in case of power cable damage. Follow the procedure below to install the power cable(s). 1. Connect the power cable(s) to the AC inlet(s) on the rear of the printer.

  • Page 40: 8264E Power Cable Connections

    Only the cable with the 90 angle plug will work for the 8254E. The straight cable that is supplied with the 8254E’s winder will not work. It will interfere with the media roller. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 41 Use only building electrical outlets that are connected to a ground. • The ground wire should be attached to a copper plate which is buried in the ground to a depth of 650mm (25"). Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 42 • The 8264E’s two power cables require a total capacity of 17A. If a single electrical outlet cannot supply the required total capacity, plug one of the power supply cables into one outlet and the other power supply cable into a different outlet.

  • Page 43: Turning The Printer Power On/Off

    If there is a problem during initial operation, the printer will display a message in the control panel and may stop operating. If operation stops, refer to Troubleshooting deal with the problem. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 44: Turning The Power Off

    The same problem may occur in the event a building loses power. Follow the procedure below to turn the power OFF. Only Step 1 is a little different for the 8264E and the 8254E. The rest of the steps are the same for both printers. 8264E 1.
  • Page 45 If the printer does stop operating, refer to Troubleshooting and deal with the problem. • After turning the printer OFF, wait for ten seconds or longer to turn it ON again. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 46 Head Wash procedure in Head Wash Menu. You should also press the [Power] key to turn the printer’s power OFF, then disconnect the power cable(s) and the communication cable. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 47: Connecting The Network Interface

    PC. Prepare the cable according to the PC that will be connected. Notes: • For information about connecting a network interface cable, refer to Connecting a Network Interface Cable. • For the recommended cable specifications, refer to Interface Specification. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 48: Connecting A Network Interface Cable

    1. Turn both the printer and the PC OFF. 2. Insert the network interface cable into the network interface connector located on the rear of the printer. 8264E 8254E Name Network interface cable Network interface cable connector 3-10 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 49 For information about connecting to your PC, refer to the User Guide included with the • For network setting on the side of the printer, refer to Panel Set Up Menu Overview. Xerox 8254E / 8264E Color Wide Format Printer 3-11 User Guide...

  • Page 50: Media Handling

    – Media tube diameter: 77mm (3") – Outside diameter of media: 150mm (5.9") – Weight of media: – 8264E maximum = 30kg (66lb.) – 8254E maximum = 19kg (41.8lb.) 3-12 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 51 Preparing For A Job 8264E Loading Roll Media Follow the procedure below to load roll media on the 8264E. 1. Loosen the left side and right side roll media holders at the rear of the printer. To do this, pull the lever towards you to release it from the ratchet.
  • Page 52 Name Roll media holder (Left) Roll media 3-14 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 53 8. Return to the fixing lever of the roll media holder (Left) and ratchet it counter-clockwise to loosen the media holder again. With both media holders loose, move the entire assembly to the center. 9. Tighten both fixing levers. Xerox 8254E / 8264E Color Wide Format Printer 3-15 User Guide...
  • Page 54 "No media found" errors. Name Roll media holder (Left) Roll media holder (Right) Roll media Fixing lever 3-16 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 55 (toward the left) when viewed from the fixed flange, as shown below. 2. Push the fixed flange into the roll media until its cardboard core is firmly against the inside surface of the fixed flange. Name Fixed flange Roll media Xerox 8254E / 8264E Color Wide Format Printer 3-17 User Guide...
  • Page 56 4. Set the scroller onto the scroller receiver so that the fixed flange faces the side with the ink cartridge slots. Name Scroller Fixed flange Ink cartridges Scroller receiver 3-18 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 57: Setting Roll Media

    "Media End" displays in the control panel. CAUTION: • Do not operate the media loading lever during initial operation. The print head portion may touch the pressurizing roller portion, and cause a malfunction. Xerox 8254E / 8264E Color Wide Format Printer 3-19 User Guide...
  • Page 58 Engaging and locking the damper drive switching plates while previously loading the roll media should prevent slack in the roll media. However, if the roll media does develop some slack, rewind it tightly and then reload it. 3-20 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 59 5. Pull the roll media out about one meter (39") from the front media feed slot which is located inside the front cover. Name Roll media Media feed slot Xerox 8254E / 8264E Color Wide Format Printer 3-21 User Guide...
  • Page 60 If it does, it may negatively affect print quality. Name Roll media Media loading mark 3-22 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 61 When setting the roll media, set both sides of the media at least 5mm away from the edge of the pressurizing roller. If you don’t do this, slippage or creasing may occur during printing. Name Roll media Pressurizing rollers Xerox 8254E / 8264E Color Wide Format Printer 3-23 User Guide...
  • Page 62 After moving the roll media, fix it in place by re-tightening both fixing levers. Note: • Fix the roll media holders by pressing the holders to the printer. Name Roll media holder (Left) Roll media holder (Right) Roll media Fixing lever 3-24 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 63 When loading the roll media, cut the front edge of the media if it is not straight. 8264E Cutting Media • To increase the pressure on the media, lower the media loading lever further. Name Media loading lever (second arrow indicating more pressure applied) Xerox 8254E / 8264E Color Wide Format Printer 3-25 User Guide...
  • Page 64 1. Press the [Power] key to turn the printer ON. – The green LED lights up. – The printer starts the initializing operation. – "Media End" displays in the control panel. 3-26 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 65 Media loading lever 3. Set the roll media to the media feed slot. Note: • If the roll media is not wound tightly, wind it tightly again, and then load it. Xerox 8254E / 8264E Color Wide Format Printer 3-27 User Guide...
  • Page 66 Preparing For A Job Name Roll media Media feed slot 4. Open the front cover and pull out the roll media. Name Front cover Roll media 3-28 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 67 5. Holding the front edge of the roll media, roll it backward, using the scroller flanges, to remove any bend and/or slant in the media. Name Roll media Scroller flanges 6. Lower the media loading lever. Xerox 8254E / 8264E Color Wide Format Printer 3-29 User Guide...
  • Page 68 The operator must first turn on the display of the feature via the Selection menu. Then, he can select between "Manual" and "Off." – Selection Menu (Setup item 5 of 7 total) 7. Close the front cover. Name Front cover 3-30 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 69: Setting Media Type

    After the media is loaded, the display shifts to the Media Type setup menu. Note: • Refer to the following for media loading. Setting Roll Media 3. Press the [+] key or [–] key to select the type of the loaded media. Xerox 8254E / 8264E Color Wide Format Printer 3-31 User Guide...
  • Page 70 5. If correct, press [Enter] or [Cancel]. "Ready to Print" displays in the control panel. 6. When using roll media, wind it backwards with the roll media scroller flanges until any slack is removed. This media loading procedure is complete. 3-32 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 71: Test Printing

    4. Display the Test Print menu in the control panel by doing the following. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. Press the [+] key or [–] key to select "Menu2: Test Print>." Xerox 8254E / 8264E Color Wide Format Printer 3-33 User Guide...
  • Page 72 When "Banner 1" or "Banner 2" is set in the Print Mode menu, PalettePrint is not displayed on the test print menu.Test Print Menu (Setup item 2 of 7 total) 3-34 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 73 7. Repeat Step 4 and Step 5 when you are generating a test print for other items. 8. Press the [Cancel] key to exit from Test Print. "Ready to Print" displays in the control panel. Test printing is complete. Xerox 8254E / 8264E Color Wide Format Printer 3-35 User Guide...

  • Page 74: Set Up List

    User Media and Print Mode lists are printed only when ALL Set List is selected. • Refer to the following for printing procedure. Test Print Menu (Setup item 2 of 7 total) 3-36 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 75: Nozzle Check

    Perform the Nozzle Check once again at the end of the work. • Refer to the following for the printing procedure. Test Print Menu (Setup item 2 of 7 total) Xerox 8254E / 8264E Color Wide Format Printer 3-37 User Guide...

  • Page 76: Mode Print

    Test Print Menu (Setup item 2 of 7 total) • Refer to the following for the printing procedure. Test Print Menu (Setup item 2 of 7 total) 3-38 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 77: Adjust Print

    3. Display the Printing mode menu in the control panel by doing the following. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. Press the [>] key. "Set1: MediaType" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 3-39 User Guide...
  • Page 78 Press the [+] key or [–] key to select the media type to use. Press the [Enter] key. "**>1: Print Mode" displays in the control panel. Note: • The selected media (Type 1 to 30) is displayed in "**". Media Type Menu 3-40 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 79 4. Select the printing mode that you want to use. Press the [+] key or [–] key to select the printing mode to use. Press the [Cancel] key several times. "Ready to Print" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 3-41 User Guide...
  • Page 80 5. Display the Adjust Print menu in the control panel. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. Press the [+] key or [–] key to select "Menu3: Adjust Print>." 3-42 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 81 6. Press the [Enter] key. • A confirmation pattern for quality adjustment is printed. • After the confirmation pattern is printed, "Adj.1: Confirm" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 3-43 User Guide...
  • Page 82 8. 8254E only - Register a set value for Bi-D Quality (two-way printing/quality priority mode). Display the “Adjust Print” menu in the control panel in the same way as in Step 5. Press the [+] or [–] key to select "Adj.5: Bi-D Quality." 3-44 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 83 The number "4" is selected in the following sample. Press the [+] or [–] key to enter the number that you just selected in Step d. Xerox 8254E / 8264E Color Wide Format Printer 3-45...
  • Page 84 • "Ready to Print" displays in the control panel. 10. 8264E only - Register the setting for Bi-D Speed (two-way printing/speed mode) in the same way as in Step 8a through 8f. Display the "Adjust Print" menu in the control panel in the same way as in Step 5.

  • Page 85: Handling The Printer

    Turning the Power On Setting Roll Media Using Media ↓ 3. Set up printing conditions. Menu Setups on the Control Panel ↓ 4. Perform the printing. Operating from the Control Panel Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 86 Do not open the front cover during printing. If the front cover is opened, printing will be interrupted. • Printing restarts if you close the front cover. However, the interruption may cause a loss in print quality. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 87: Printer Status

    Press the [Menu] key when "Ready to Print" is displayed. "Menu 1: Setup>" displays in the control panel. Note: • For details regarding the Setup menu, refer to Menu Setups on the Control Panel. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 88 Standard display. – In the Setup menu, leave the keys untouched for three minutes. – Press the [Cancel] key. Note: • For details regarding Status messages, refer to Status Messages. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 89: Using Media

    Various recommended media are prepared for this printer. Select the appropriate media according to the usage. Notes: • For details on recommended media, contact your local Xerox dealer. • If failures or malfunctions of the printer occur through the use of non-recommended media: •...

  • Page 90: Precautions For Handling Media

    After removing the unused roll media from the feed unit, rewind it properly. Then wrap it with an individual bag and store it in an individual box. • Keep the media dry. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 91: Printing Area

    Handling the Printer Printing area 8264E Printing area The printable area of the 8264E printer is as follows. 8254E Printing area The printable area of the 8254E printer is as follows. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 92: Head Height Adjustment

    Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 93 CAUTION: • Do not raise the head height adjustment lever higher than the 90° position shown below. Doing so may damage the printer. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 94 Handling the Printer 8264E 8254E Name Head height adjustment lever The High lamp on the control panel lights up in green. 3. Close the front cover. 4-10 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 95: When Returning The Print Head To The Original Position

    Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed. Xerox 8254E / 8264E Color Wide Format Printer 4-11...
  • Page 96 Handling the Printer 1. Open the front cover. 8264E 8254E Name Front cover 4-12 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 97 2. Change the head height by moving the orange head height adjustment lever downward. 8264E 8254E Name Head height adjustment lever • The Low lamp on the control panel lights up in green. Xerox 8254E / 8264E Color Wide Format Printer 4-13 User Guide...
  • Page 98 Handling the Printer 3. Close the front cover. 8264E 8254E Name Front cover 4-14 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 99: Menu Overview

    Sleep Mode Menu (Setup item 7 of 7 total) CAUTION: • The values displayed within the < > marks in each list are the factory default settings (i.e., the initial values) Xerox 8254E / 8264E Color Wide Format Printer 4-15 User Guide...

  • Page 100: Setup Menu Setup Item 1 Of 7 Total)

    •Pressing the [Enter] key shifts to the sub menu. Take-up menu Origin Sets the location at which the printing of the data begins (i.e., the origin). •Pressing the [Enter] key shifts to the sub menu. Origin Menu 4-16 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 101 •Pressing the [Enter] key shifts to the sub menu. Initialization Menu Life Times Displays the operational life time of each part. •Pressing the [Enter] key shifts to the sub menu. Life Times Menu Xerox 8254E / 8264E Color Wide Format Printer 4-17 User Guide...
  • Page 102 •Pressing the [Cancel] key returns to the previous status in the Selection menu when the Setup menu is displayed. Selection Menu (Setup item 5 of 7 total) — •Pressing the [Cancel] key shifts to the previous menu. 4-18 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 103: Media Type Menu

    The problems caused by the use of unapproved media will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your local Xerox dealer. Xerox 8254E / 8264E Color Wide Format Printer 4-19 User Guide...
  • Page 104 Allows you to set up the settings for print quality (print mode) according to the usage of print data or print speed. Note: • When "Banner 1" or "Banner 2" is set in the Print Mode menu, PalettePrint is not displayed in the Test Print menu. 4-20 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 105 720× 720 dpi N (normal) 8 times Bi (bidirectional) Banner 1 540× 720 dpi N (normal) 6 times Uni (unilateral) Banner 2 540× 720 dpi N (normal) 6 times Bi (bidirectional) Xerox 8254E / 8264E Color Wide Format Printer 4-21 User Guide...
  • Page 106 Sets up Micro Adjustment Change. •Pressing the [Enter] key shifts to the sub menu. (5) Micro Change menu, immediately below •Pressing the [Cancel] key shifts to the previous menu. — User media menu 4-22 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 107 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. PF Adjust menu Xerox 8254E / 8264E Color Wide Format Printer 4-23 User Guide...
  • Page 108 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) 4-24 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 109 • The preset temperature of the Platen Heater varies, depending on the media. For the preset temperature of the Platen Heater, contact your local Xerox Sales Representative for a recommended media list. Xerox 8254E / 8264E Color Wide Format Printer...
  • Page 110 Note: • The preset temperature of the After Heater varies, depending on the media. For the preset temperature of the After Heater, contact your local Xerox Sales Representative for a recommended media list. 4-26 Xerox 8254E / 8264E Color Wide Format Printer...
  • Page 111 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. User media menu Xerox 8254E / 8264E Color Wide Format Printer 4-27 User Guide...

  • Page 112: Effect Menu

    Allows you to set up the Effect menu. Set up this menu when you want to improve print quality by adjusting the set print mode. Note: • The menus for the 8264E and 8254E are only slightly different. Both are provided. 4-28 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 113 If obvious white lines or uneven print density appear on printed media in "Fine&Wave 1," change the setting to "Fine&Wave 2, 3, or 4" ... whichever one produces the best result. Fine&Fuzz 1 Fine&Fuzz 2 Xerox 8254E / 8264E Color Wide Format Printer 4-29 User Guide...
  • Page 114 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) 4-30 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 115 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) Xerox 8254E / 8264E Color Wide Format Printer 4-31 User Guide...

  • Page 116: Flushing Menu

    You can access this sub-menu by pressing the [Enter] key while you have "On Media" displayed in the control panel. Note: • Increasing the flushing return count (which means longer times between flushings) may result in clogging while continuously printing. 4-32 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 117: Side Margin Menu

    Margin menu is disabled and the margin on which the flushing operation will be performed is set automatically. Flushing Menu • 8264E only - When using the media holder plates, set the side margin setting to 10mm. 8264E only - Installing Media Holder Plates Media Initial Menu Setup item...

  • Page 118: Media Width Menu

    If media detection is automatically performed during media initialization, the menu displays the detected media width. (2) MediaWidth menu (with auto-detection), immediately below Name Front media guide Media width 5mm line on media guide 4-34 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 119 **** mm Displays the media width that is detected while initializing. •Pressing the [Cancel] key shifts to the previous menu. — Setup menu Setup item 1 of 7 total) Xerox 8254E / 8264E Color Wide Format Printer 4-35 User Guide...
  • Page 120 Allows you to set up the operation of the optional winding unit. Notes: • For details about the optional winding unit, contact your local Xerox dealer. • When the winding unit is not installed, please do not set to "Type 1."...

  • Page 121: Origin Menu

    Setup menu Setup item 1 of 7 total) — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) Xerox 8254E / 8264E Color Wide Format Printer 4-37 User Guide...
  • Page 122 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) 4-38 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 123: Cr Movement Menu

    Note: • Narrow media may not be warmed enough by the heater, causing lower print quality. In this case, set the Overwrite Wait time and warm up the media. Xerox 8254E / 8264E Color Wide Format Printer 4-39 User Guide...

  • Page 124: Slant Check Menu

    •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) 4-40 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 125: Ink Status Menu

    Displays the amount of ink remaining in the K, C, M and Y cartridges, expressed as%. Example = 64/ 64/ 63/ •Pressing the [Cancel] key shifts to the previous menu. — Setup menu Setup item 1 of 7 total) Xerox 8254E / 8264E Color Wide Format Printer 4-41 User Guide...

  • Page 126: Roll Length Menu

    •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) 4-42 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 127: Head Wash Menu

    Handling the Printer Head Wash Menu Allows you to perform the HeadWash procedure. Note: • Make sure to use a dedicated cleaning fluid (Xerox P/N 108R00735). Setup Item Setting Description HeadWash Start Performs Head washing. •Pressing the [Enter] key causes the Head washing operation to begin.

  • Page 128: Initialization Menu

    Do not keep using a part whose operational life span has ended (i.e., when there are no asterisks remaining). Problems caused by doing so will not be covered by the warranty. 4-44 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 129: Ip Address Menu

    •Pressing the [Enter] key changes the setting for the next 255.255.255.255 segment. •Pressing the [Cancel] key saves the setting and shifts to the — previous menu. Setup menu Setup item 1 of 7 total) Xerox 8254E / 8264E Color Wide Format Printer 4-45 User Guide...

  • Page 130: Gateway Menu

    •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. Setup menu Setup item 1 of 7 total) 4-46 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 131 •Pressing the [Cancel] key returns the Setup submenus to their previous settings. Selection Menu (Setup item 5 of 7 total) Note: • The following item is never displayed even when ALL On is selected. – Feed Xerox 8254E / 8264E Color Wide Format Printer 4-47 User Guide...

  • Page 132: Test Print Menu (Setup Item 2 Of 7 Total)

    Used for checking the printer’s setup items. Set Up List ALL Set List Allows Setup List printing to be performed. Used for checking the printer’s setup items, user media and print mode. Set Up List 4-48 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 133: Adjust Print Menu (Setup Item 3 Of 7 Total)

    Pressing the [Enter] key causes "Printing" to be displayed in the control panel and the test pattern printing to start. Pressing the [Cancel] key shifts to the previous menu. Xerox 8254E / 8264E Color Wide Format Printer 4-49 User Guide...

  • Page 134: Cleaning Menu (Setup Item 4 Of 7 Total)

    From the "Menu5: Selection>" display, press the [>] key. This takes you to the first sub-menu titled "Select1: MediaType." Pressing the [-] and [+] keys allows you to increment up or down to each of the Setup items in the left column below. 4-50 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 135 Sets up whether to display the Head Fan menu. HeadFan 8254E only - Media <On> Sets up whether to display the Media cut menu. CR Movement <On> Sets up whether to display the CR Movement menu. Xerox 8254E / 8264E Color Wide Format Printer 4-51 User Guide...
  • Page 136 Sets up whether to display the Subnet Mask menu. Gateway <On> Sets up whether to display the Gateway menu. 8254E only - Front <On> Sets up whether to display the Front Interlace menu. Interlace 4-52 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 137: Version Menu (Setup Item 6 Of 7 Total)

    From the "Menu7: Sleep Mode>" display, press the [Enter] key. Pressing the [-] and [+] keys allows you to choose whether to set the auto cleaning interval or activate Sleep Mode immediately. Xerox 8254E / 8264E Color Wide Format Printer 4-53...

  • Page 138: Timer Setting Menu

    • When the printer returns to "Ready to Print" mode, head cleaning is restarted, and Sleep Mode continues. Error Messages 4-54 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 139: Sleep Mode Start Menu

    • The ink cartridge is empty. • The ink cartridge has been removed. • An object other than an appropriate ink cartridge is inserted in the cartridge slot, etc. Xerox 8254E / 8264E Color Wide Format Printer 4-55 User Guide...
  • Page 140 Sleep Mode Menu (Setup item 7 of 7 total) Restart -> Enter During Sleep Mode. Pressing the [Enter] key causes "Ready to Print" to be displayed in the control panel. 4-56 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 141: Menu Setups On The Control Panel

    When a setup item has a submenu, ">" is displayed on the right side of the control panel’s LCD monitor. • For the general outline of each setup item, refer to Panel Set Up Menu Overview Xerox 8254E / 8264E Color Wide Format Printer 4-57 User Guide...
  • Page 142 The setting is saved and the next setup item displays. Note: • If you press the [Cancel] key, [+] key, or [–] key without pressing the [Enter] key after changing a setting, the change will not be saved. 4-58 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 143: Panel Set Up Menu Overview

    Version menu Displays the version of the firmware. Sleep Mode menu Allows Sleep Mode settings to be configured. Note: • For details of each setup item, refer to Menu Overview. Xerox 8254E / 8264E Color Wide Format Printer 4-59 User Guide...

  • Page 144: Operating From The Control Panel

    1. Adjust the media feed compensation value. Setting the Media feed compensation 2. 8264E only - Fix the media firmly. 8264E only - How to fix the media firmly 4-60 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 145 Handling the Printer 8264E only - How to fix the media firmly 1. Load the roll media to the printer. Setting Roll Media 2. Lower the media loading lever. Name Media loading lever 3. Adjust the Media feed compensation value again.
  • Page 146 Press the [>] key. "Set1: MediaType" displays in the control panel. Press the [Enter] key. "Media: Type 1" displays in the control panel. Press the [+] key or [–] key to select the media type you are using. 4-62 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 147 Press the [+] key or [–] key to select "**2: PF Adjust." Press the [>] key. "PF1: Initial Print" displays in the control panel. • Proceed to Media feed compensation menu. PF Adjust menu Xerox 8254E / 8264E Color Wide Format Printer 4-63 User Guide...
  • Page 148 If you increase the feeding length, the accuracy of the Media feed compensation improves. • To change the feeding length, press the [+] key or [–] key and change the set value. 4-64 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 149 When the initial adjustment printing is complete, "Ready to Print" displays. After the initial adjustment printing, cut the media. Cutting Media 3. Measure the distance between the two plus marks (+) in the initial adjustment print, using a ruler. Xerox 8254E / 8264E Color Wide Format Printer 4-65 User Guide...
  • Page 150 Press the [+] key or [–] key to select "PF2: Initial Change." Press the [Enter] key. "Init.: 250.0/250 mm" displays in the control panel. Press the [+] key or [–] key and enter the measured value from Step 3. 4-66 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 151 Press the [Enter] key. "PF2: Initial Change" displays in the control panel. • The initial adjustment value is saved. 5. Perform Confirm Print. Press the [+] key or [–] key to select "PF3: Confirm Print.". Xerox 8254E / 8264E Color Wide Format Printer 4-67 User Guide...
  • Page 152 • To change the feeding length, press the [+] key or [–] key and change the set value. Press the [Enter] key. "Printing" displays in the control panel. 4-68 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 153 Display the Media feed compensation menu in the control panel in the same way as in Step 1. Press the [+] key or [–] key to select "PF4:Micro Print." Xerox 8254E / 8264E Color Wide Format Printer 4-69 User Guide...
  • Page 154 Run again. • When you feel you are in the correct region, run again and view all five bands to confirm that the adjustment is correct. Press the [Enter] key. 4-70 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 155 +/- 2 and retry. • After the micro adjustment printing is completed, "PF4:Micro Print" displays in the control panel. 9. Refer to the illustrations below and check the printing result. Xerox 8254E / 8264E Color Wide Format Printer 4-71 User Guide...
  • Page 156 Press the [Enter] key. "Micro: 0pulse" displays in the control panel. Press the [+] key or [–] key and enter the micro adjustment value according to the printing result in Step 4-72 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 157 •"PF5:Micro Change" displays in the control panel. 11. Press the [Cancel] key several times. "Ready to Print" displays in the control panel. The adjustment of the Media feed compensation value is complete. Xerox 8254E / 8264E Color Wide Format Printer 4-73 User Guide...

  • Page 158: 8264E Only - Installing Media Holder Plates

    1. Display the Side margin menu in the control panel. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. Press the [>] key. "Set1: MediaType" displays in the control panel. 4-74 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 159 The current setting value is displayed in the "**" of the Side Margin menu. 2. Set up the margins (side margins) to 10mm while printing. Press the [+] key or [–] key to select "Side Margin: 10 mm." Xerox 8254E / 8264E Color Wide Format Printer 4-75 User Guide...
  • Page 160 4. Set the media holder plates by sliding them from both sides of the platen. Note: • Do not use the media holder plates for media whose thickness is 400μm (0.4mm) or greater. The media holder plate may interfere with the print head. 4-76 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 161 Stop using the printer. • Using the printer with deformed media plates may damage the grid roller or print heads. If you need to replace media plates, contact your local Xerox dealer. Note: • If there is interference with the media as it is fed through the printer after the media...
  • Page 162 Handling the Printer 6. If the plates are not used, return them to their initial positions as shown in the following figure. Name Roll media Media holder plate 4-78 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 163: Controlling The Heater Elements

    • The preset temperature of the Pre-Heater varies, depending on the media. For the preset temperature of the Pre-Heater, contact your local Xerox Sales Representative for a recommended media list. 1. Follow the procedure below to make changes to the Pre-Heater settings: With "Ready to Print"...
  • Page 164 Press the [Enter] key. "Type *" displays in the control panel (where * is the currently-selected Media Type). Press the [Enter] key. "Print mode" displays in the control panel. Press either the [+] key or the [-] key until "PreHeater" displays in the control panel. 4-80 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 165 Press the [-] key to lower the temperature or Press the [+] key to raise it. •The minimum temperature is 30C and the maximum temperature is 50C. Xerox 8254E / 8264E Color Wide Format Printer 4-81 User Guide...
  • Page 166 • The preset temperature of the Platen Heater varies, depending on the media. For the preset temperature of the Platen Heater, contact your local Xerox Sales Representative for a recommended media list. 1. Follow the procedure below to make changes to the Platen Heater settings: With "Ready to Print"...
  • Page 167 Press the [Enter] key. "Type *" displays in the control panel (where * is the currently-selected Media Type). Press the [Enter] key. "Print mode" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 4-83 User Guide...
  • Page 168 Press the [-] key to lower the temperature or Press the [+] key to raise it. • The minimum temperature is 30C and the maximum temperature is 50C. 4-84 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 169 • The preset temperature of the After Heater varies, depending on the media. For the preset temperature of the After Heater, contact your local Xerox Sales Representative for a recommended media list. Xerox 8254E / 8264E Color Wide Format Printer...
  • Page 170 Press the [>] key. "Media Type" displays in the control panel. Press the [Enter] key. "Type *" displays in the control panel (where * is the currently-selected Media Type). 4-86 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 171 Press either the [+] key or the [-] key until "AfterHeater" displays in the control panel. Press the [Enter] key. "PreHeater **c" displays in the control panel (where ** is the current After Heater temperature setting). Xerox 8254E / 8264E Color Wide Format Printer 4-87 User Guide...
  • Page 172 Pressing the [Enter] key saves the setting and shifts to the previous menu. — Pressing the [Cancel] key cancels the setting and shifts to the previous menu. User media menu 4-88 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 173 Press the [>] key. "Media Type" displays in the control panel. Press the [Enter] key. "Type *" displays in the control panel (where * is the currently-selected Media Type). Xerox 8254E / 8264E Color Wide Format Printer 4-89 User Guide...
  • Page 174 Press either the [+] key or the [-] key until "Standby" displays in the control panel. Press the [Enter] key. "PreHeater **c" displays in the control panel (where ** is the current Standby Heating setting). 4-90 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 175 •Pressing the [Enter] key saves the setting and shifts to the previous menu. — •Pressing the [Cancel] key cancels the setting and shifts to the previous menu. User media menu Xerox 8254E / 8264E Color Wide Format Printer 4-91 User Guide...

  • Page 176: Control Panel During Printing

    3. Press and hold the [Forward↓] key or the [Backward↑ ] key. • Media is fed forward or backward. 4. Release the [Backward↑ ] key or [Forward↓] key after feeding media to the desired position. 4-92 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 177: Stopping Printing Operation

    If a large amount of data is saved on the printer, the control panel may not display "Ready to Print" by pressing the [Cancel] key once. In such cases, wait for a few seconds and press the [Cancel] key again. Xerox 8254E / 8264E Color Wide Format Printer 4-93 User Guide...

  • Page 178: Changing And Confirming Set Values While Printing

    3. Press the [+] key or [–] key to change or confirm settings. Note: • For the setting items whose set values can be changed or confirmed, refer to Settings that can be changed or confirmed while printing. 4-94 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 179: Settings That Can Be Changed Or Confirmed While Printing

    –20 pulse to 0 to 20 Change the feed adjustment value. pulse Backup •[Enter] key: Save the changed setting. — •[Cancel] key: "Ready to Print" displays in the control panel. — Xerox 8254E / 8264E Color Wide Format Printer 4-95 User Guide...

  • Page 180: Pausing Printing

    • The printer pauses its printing. • "PrintRestart -> ENTER" displays in the control panel. 2. To restart printing, press the [Enter] key. • The printer resumes its printing. 4-96 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 181: Operations After Printing

    2. If the roll media cut position is changed, refer to Feeding Media and advance the roll media to the desired cut position. 3. Open the front cover. Name Front cover Xerox 8254E / 8264E Color Wide Format Printer 4-97 User Guide...
  • Page 182 Razor blade The cutting roll media operation is complete. Note: • When loading the new roll media, cut the front edge of the media if it is not straight. 4-98 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 183 2. Place a razor blade on the media cut groove on the media guide, and cut the roll media. Name Media guide Media cut groove Razor blade The cutting roll media operation is complete. Xerox 8254E / 8264E Color Wide Format Printer 4-99 User Guide...
  • Page 184 Move the razor blade along the media cut groove. 3. Place a razor blade on the media cut groove on the media guide, and cut the roll media. Name Media guide Media cut groove Razor blade 4-100 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 185: Troubleshooting

    Introduction This chapter describes possible problems you may encounter while using this printer and how to resolve them. If an error occurs that is not mentioned in this section, contact your local Xerox dealer. Note: To receive your warranty for this printer, you must prepare the warranty certificate. If the warranty certificate is not presented, the repair will not be covered by the warranty even if it occurs within the warranty period.

  • Page 186: Cannot Print At All

    Media Handling media loading lever raised? Lower the media loading lever. 8264E only - Is a Close the maintenance cover. Cleaning the Cleaning Wiper maintenance cover open? Cleaning Around the Cap Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 187 Interface side? printer side are the same. Are the interface requirements and command mode the same on the computer side and printer side? Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 188 Confirm that the printer is operation turn on after contact the computer connected to the network sending printing data from the manufacturer. and that the IP, Subnet computer? Mask, and Gateway are set properly. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 189: Media-Related Troubleshooting

    Precautions for Handling rolled media? Media Does the media bend? Use recommended media. Media Type When using media other than the Vacuum Fan Menu dedicated one, set the Vacuum Fan menu. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 190 Are you using media that has Use new media. Media Type been printed on already? Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 191 8264E only - Is the roll Set the roll media correctly. Loading Roll Media media set correctly? 8254E only - Is the scroller Set the scroller correctly. Loading Roll Media set correctly? Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 192: Printing-Related Troubleshooting

    Set each heater to the Pre-Heater Menu through appropriate temperature? appropriate temperature. After Heater menu Is the head height set to "High?" Return the head height to Head Height Adjustment "Normal (Low)". Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 193 Are you using recommended Use recommended media. Media Type media? Did you perform Alignment? Perform Alignment. Adjust Print Did you perform Media feed Perform Media feed compensation. Media Feed compensation? Compensation Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 194 "Media size" form. It will be unable to do so because of the required minimum margins on the left and right sides of the media. 5-10 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 195 RIP, compensating for the Media may physically be margins. wide enough, the actual print area may not be. The condition of the media plays a large part also. Xerox 8254E / 8264E Color Wide Format Printer 5-11 User Guide...

  • Page 196: Error Messages

    Remove Cartridges Displayed during head washing. Head Wash Menu Remove the cleaning cartridges. ** Initialing ** Initializing the setting in the Initialization Menu Initialization menu. Please wait a while. 5-12 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 197 Lower the lever. 8254E only - Media Cut -> Roll media is fed to the media cut Cutting Media ENTER position after printing. Press the [Enter] key after cutting media. Xerox 8254E / 8264E Color Wide Format Printer 5-13 User Guide...

  • Page 198: Error Message Display And Remedies

    Insert a genuine ink cartridge. Replacing Ink cartridge has been Cartridges inserted. (Stops operation) Full WasteInkTank The waste fluid tank Dispose of waste fluid. Important Safety is full. Instructions (Stops operation) 5-14 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 199 OFF. (Stops operation) Notes: • The color inside [****] in the error display represents the ink color with a problem. • If the "Ink End" and "No Cartridge" errors occur simultaneously, "No Cartridge" displays. 8254E / 8264E User Guide 5-15...

  • Page 200: Data Error Display And Remedies

    The command code representing the error that occurred may be indicated within [ ]. • For the settings on your PC side, refer to the Operating Manual included with your PC. 5-16 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 201: Error Requiring Restart

    For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local Xerox dealer. When you contact him, be sure to be able to tell the dealer the code number of the error message.

  • Page 202: When Media Jams Occur

    1. Press the [Power] key to turn the printer’s power OFF. Turning the Power Off 2. Open the front cover. 8264E 8254E Name Front cover 3. Move the print head section all the way to the right. 5-18 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 203 8264E 8254E Name Print head section Roll media Xerox 8254E / 8264E Color Wide Format Printer 5-19 User Guide...
  • Page 204 • When you hold media, do not place your finger on the media cut groove. • Move the razor blade along the media cut groove. 5-20 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 205 5. Pull the media toward the front of the printer, and cut the torn part with a cutting tool such as a razor blade. 8264E 8254E Name Razor blade Roll media Xerox 8254E / 8264E Color Wide Format Printer 5-21 User Guide...
  • Page 206 Name Roll media Scroller 8. If paper dust or pieces of paper remain inside the printer, remove them. Try to do so without blowing paper dust inside the printer. 5-22 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 207: Maintenance

    This message displays when there is a small amount of ink remaining in the ink cartridge. – The alarm buzzer sounds. To stop the buzzer, press the [Enter] key. – Replace the near-empty ink cartridge with a new ink cartridge. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 208 If there is no replacement cartridge at hand, leave the empty cartridge inserted in the printer. Leaving the printer with the ink cartridge removed may cause the print head to clog. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 209 Ink cartridge M (Magenta: 220 ml) 106R01228 Ink cartridge Y (Yellow: 220 ml) 106R01230 8264E only - Ink cartridge K (Black: 440 ml) 106R01251 8264E only -Ink cartridge C (Cyan: 440 ml) 106R01252 8264E only -Ink cartridge M (Magenta: 440 ml)
  • Page 210 A used ink cartridge should be put in a vinyl bag, etc., and disposed of in compliance with local ordinance and instructions of local authorities. 2. Remove the ink cartridge that you want to replace from its ink cartridge slot. 8264E Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 211 8254E Name Ink cartridge to be removed Ink cart Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 212 4. Install the new ink cartridge. 5. Confirm that "Ready to Print" is displayed in the control panel. Note: If the ink cartridge is replaced during printing, printing restarts. Ink cartridge replacement is complete. Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 213: Replacing Roll Media

    1. If the printer is turned ON, confirm that no operation such as printing is in progress. WARNING: • Be careful to not trap your fingers when opening and closing the media cover 2. Raise the media loading lever. Name Media loading lever Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 214 4. Loosen the fixing lever of the right roll media holder and move the holder toward the right, removing it from the roll media’s core. Name Roll media holder (Right) Fixing lever Roll media Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 215 For loading roll media, refer to Loading Roll Media. • For storing roll media not in use, refer to Precautions for Storing Media. The roll media replacement procedure for the 8264E is complete. Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 216 2. Raise the media loading lever. Name Media loading lever 3. Use the flanges at both ends of the scroller to manually rewind the roll media. Name Roll media Scroller 6-10 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 217 4. Remove the scroller from the printer, and place it on a horizontal surface. Name Scroller 5. Turn the movable flange back and forth while pulling it away from the roll media until it is disengaged. Name Movable flange Scroller Xerox 8254E / 8264E Color Wide Format Printer 6-11 User Guide...
  • Page 218 8. When you have no need to set roll media, attach the movable flange to the scroller and store the scroller in the printer’s scroller receivers. Name Movable flange Scroller The roll media replacement procedure for the 8254E is complete. 6-12 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 219: 8264E Only - Replacing The Flushing-Box Sponges

    1. If the printer is turned ON, make sure of the following. – Printing or other operations are not in progress. – "Ready to Print" is displayed in the control panel. 2. Open the front cover. Name Front cover Xerox 8254E / 8264E Color Wide Format Printer 6-13 User Guide...
  • Page 220 4. Install a new flushing-box sponge into each flushing-box. 6-14 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 221 5. Close the front cover to complete the procedure. Name Front cover Xerox 8254E / 8264E Color Wide Format Printer 6-15 User Guide...

  • Page 222: Cleaning

    If foreign substances or liquids such as water enter the printer, do not use the printer. It could lead to an electric shock or fire. Immediately press the [Power] key to turn the printer OFF, disconnect the power cables from the electric outlet, and contact your local Xerox dealer. CAUTIONS: •...

  • Page 223: Cleaning The Inside Of The Printer

    Front cover Note: Do not blow paper powder inside the printer using tools such as an air duster. It may cause an abnormal noise from the inside of the printer. Xerox 8254E / 8264E Color Wide Format Printer 6-17 User Guide...
  • Page 224 2. Use a soft brush to remove paper powder and dust attached to the pressurizing rollers. 8264E 8254E Name Pressurizing rollers 6-18 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 225 3. Apply a slightly damp, tightly wrung-out soft cloth to wipe out paper powder and ink attached to the platen and media guide. 8264E 8254E Name Platen Media guide Xerox 8254E / 8264E Color Wide Format Printer 6-19 User Guide...
  • Page 226 4. Use a slightly damp, tightly wrung-out soft cloth to wipe off any dirt that may be on the unpainted (silver color) areas in the center of the grid roller. 8264E 8254E Name Grid roller 6-20 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 227: Cleaning The Head

    3. Press the [>] key to select the cleaning mode. 4. Press and hold the [Cleaning] key for at least two seconds. • Head cleaning.begins. • "Cleaning **%" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 6-21 User Guide...

  • Page 228: Cleaning The Cleaning Wiper

    "Ready to Print" displays in the control panel. 2. Display the CR Maintenance menu in the control panel. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. 6-22 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 229 Press the [>] key. "Set1: MediaType" displays in the control panel. Press the [+] key or [–] key to select "Set20: CR Maintenance." Press the [Enter] key. "CR Mainte.: Start" displays in the control panel. CR Maintenance Menu Xerox 8254E / 8264E Color Wide Format Printer 6-23 User Guide...
  • Page 230 Do not touch the wiper without gloves. Oil from your hands may prevent the wiper from cleaning the head properly. 4. 8264E - Open the maintenance cover on the right front of the printer. 8254E - Open the front cover.
  • Page 231 When cleaning the cleaning wiper: • Do not touch the cleaning wiper or head cap unit with your fingers. Head cleaning may not be performed correctly because of oil from your fingers. Xerox 8254E / 8264E Color Wide Format Printer 6-25 User Guide...
  • Page 232 Isopropyl Alcohol with the swab or cloth. Cleaning the front side of the wiper: Remove the ink and dust by moving the foam swab or lint free cloth to the right and left. 8264E 6-26 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 233 Head cap unit Cleaning the back side of the wiper: Remove the ink and dust by moving the foam swab or the lint free cloth from bottom to top. Xerox 8254E / 8264E Color Wide Format Printer 6-27 User Guide...
  • Page 234 8264E 6-28 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 235 Name Cleaning wiper Foam swab or Lint free cloth Head cap unit 6. 8264E - Close the maintenance cover on the right front of the printer firmly until it is locked. 8254E - Close the front cover. 8264E Name Maintenance cover (Right)
  • Page 236 Front cover 7. Press the [Enter] key. The print head returns to its original position. 8264E only - The cleaning wiper returns to its original position. "CR Mainte.: Start" displays in the control panel. 6-30 Xerox 8254E / 8264E Color Wide Format Printer...

  • Page 237: Cleaning Around The Cap

    1. Using either a foam swab or a lint free cloth soaked in Eco-cleaning solution or Isopropyl Alcohol, wipe around the edges of the rubber cap. This ensures a good seal is maintained during the head cleaning process. Xerox 8254E / 8264E Color Wide Format Printer 6-31 User Guide...
  • Page 238 Eco-cleaning solvent. Allow time for solvent to dissolve dried ink until solvent can be seen flowing into the waste bottle. 3. 8264E - Close the maintenance cover on the right front of the printer firmly until it is locked. 8254E - Close the front cover of the printer.

  • Page 239: 8264E - Cleaning Around The Print Head

    "Ready to Print" is displayed in the control panel. 2. Display the CR Maintenance menu in the control panel. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 6-33 User Guide...
  • Page 240 Press the [>] key. "Set1: MediaType" displays in the control panel. Press the [+] key or [–] key to select "Set20: CR Maintenance". 6-34 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 241 Press the [Enter] key. "CR Mainte.: Start" displays in the control panel. CR Maintenance Menu 3. Press the [Enter] key. • Maintenance starts. • The print head moves to the left. • "CR Maintenance: End" displays in the control panel. Xerox 8254E / 8264E Color Wide Format Printer 6-35 User Guide...
  • Page 242 5. Using a light such as a penlight, confirm that there are no foreign objects, such as dust or ink attached to the following parts: – Around the print head – Head guide area – Nozzle Name Around the print head Head guide area Nozzle Dust, ink mass 6-36 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 243 • Any other areas under the print head carriage that appears to have ink or dirt build-up Name Around the print head Head guide area Nozzle Dust, ink mass Xerox 8254E / 8264E Color Wide Format Printer 6-37 User Guide...
  • Page 244 8. Close the maintenance cover on the left front of the printer firmly until it is locked. Name Maintenance cover (Left) 6-38 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 245 "CR Mainte.: Start" displays in the control panel. 10. Press the [Cancel] key several times. "Ready to Print" displays in the control panel. Cleaning around the print head is complete. Xerox 8254E / 8264E Color Wide Format Printer 6-39 User Guide...

  • Page 246: 8254E - Cleaning Around The Print Head

    For information on the foam swab, refer to Options/Supply List. 1. If the printer is turned ON, make sure of the following. • Printing or other operations are not in progress. • "Ready to Print" is displayed in the control panel. 8254E / 8264E User Guide 6-40...
  • Page 247 Press the [Menu] key. "Menu 1: Setup>" displays in the control panel. Press the [>] key. "Set1: MediaType" displays in the control panel. Press the [+] key or [–] key to select "Set20: CR Maintenance". Xerox 8254E / 8264E Color Wide Format Printer 6-41 User Guide...
  • Page 248 Any other areas under the print head carriage that appears to have ink or dirt build-up. Note: Place a piece of media on the platen when performing cleaning procedures to prevent ink and cleaning solvent from getting on the printing surface. 6-42 Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 249 7. Clean the front of the head in a horizontal motion. CAUTION: • Be careful not to touch the nozzle surface while cleaning. Doing so may damage the print head. Xerox 8254E / 8264E Color Wide Format Printer 6-43 User Guide...
  • Page 250 11. When finished performing head cleaning, close the front cover on the printer. 12. Press the [Enter] key. The print head returns to its original position. “CR Mainte.: Start" displays in the control panel. 6-44 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 251: Maintenance Performed By Authorized Technician

    Once per year Wiper Once per year Damper Once per year 8254E Replacement of parts Part Timing Maintenance station Once per year Wiper Once per year Damper Once per year Xerox 8254E / 8264E Color Wide Format Printer 6-45 User Guide...

  • Page 252: Periodic Inspection

    Long Term Storage of the Printer If the printer is going to be put into long term storage, you should perform a head cleaning following the HeadWash procedure in Head Wash Menu. 6-46 Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 253: Appendix

    Back: 5mm (.6") Left: 5mm to 25mm (.6" to 1") Right: 5mm to 25mm (.6" to 1") Media cut system Horizontal manual cut system Head height adjustment Normal (Low)/High (two-step adjustment) Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 254 40W or less (when the idle heat is turned OFF) Outer dimensions Height 1,262mm (51") (including the stand) Width 2,698mm (108") Depth 845mm (34") Weight 173kg (382lbs.) (including the stand) Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 255: 8254E Printer Specifications

    MH-RTL (RTL-PASS) Interface Network interface (Ethernet IEEE 802.3) Supply system Supplied through tubes from each of four color cartridges Cartridge Black, Cyan, Magenta, Yellow: 220ml ± 5ml (6.6oz. ± 0.15oz.) Xerox 8254E / 8264E Color Wide Format Printer User Guide...
  • Page 256 40W or less (when the idle heat is turned OFF) Outer dimensions Height 1218mm (49") (including the stand) Width 1,875mm (75") Depth 685mm (27") Weight Printer 58.0kg (127.6lbs.) Stand 21.3kg (46.9lbs.) Total 79.3kg (174.5lbs.) Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 257: Interface Specification

    This section describes each type of interface specification supported by this product. Network interface specification Item Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twist pair cable) MDI/MDI-X Automatic transfer Corresponding TCP/IP protocol Xerox 8254E / 8264E Color Wide Format Printer User Guide...

  • Page 258: Options/Supply List

    Options/Supply List For more information about options and supply items, contact your local Xerox dealer. Consumables Printer Item Part No. Remarks Model Media Both Ink cartridges Both 106R01227 Black 220ML 106R01228 Cyan 220ML 106R01229 Magenta 220ML 106R01230 Yellow220ML 8264E only...

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