Problems With The Remote Control; Other Problems; Network Problems (Eh-R4000 Only); The Remote Control Does Not Work - Epson dreamio EH-R4000 User Manual

Problem Solving

Problems with the remote control

■

The remote control does not work

Is the remote control light-
emitting area facing towards the
remote control light-receiving
area when it is operated?
Is the remote control too far
from the projector?
Is direct sunlight or strong light
from fluorescent lamps shining
onto the remote control light-
receiving area?
Are the batteries dead, or have
the batteries been inserted
correctly?

Other problems

■
I want to change the language for messages and menus
Change the Language setting.

Network problems (EH-R4000 only)

■
Mail is not received even if a problem occurs in the projector
Is the network connect setting
correct?
Is "Standby Mode" set to
"Communication On"?
Did a fatal abnormality occur
and the projector come to a
sudden stop?
Is power being supplied to the
projector?
Is Mail Notification function set
correctly in the Configuration
Menu?
Is the network cable connected
correctly?
62
Face the remote control towards the remote control light-receiving
area.
Operating range p.13
The operating range for the remote control is approximately 10m.
p.13
Set the projector up in a location where strong light will not shine
onto the remote control light-receiving area.
Insert new batteries, while making sure that they face correctly.
p.13
Adjust the "Language" setting from the configuration menu.
"Settings" - "Language" p.44
Check the projector's network settings.
To use the Mail Notification function when the projector is in
standby, set "Communication On" in "Standby Mode" from the
Configuration Menu. "Extended" - "Standby Mode" p.42
When the projector comes to a sudden stop, e-mail cannot be sent.
If, after checking the projector, the abnormal state continues,
contact your local dealer or the nearest address provided in the
Support and Service Guide.
Check that there has not been a local power failure or that the
circuit breaker for the electrical outlet of the projector has not been
tripped.
Mail notification of problems is sent according to the "Mail"
settings in the Configuration Menu. Check if it is set correctly.
"Network" - "Mail" p.46
Check that the network cable is connected correctly. Reconnect it if
it is not connected or not connected properly.
p.45
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