ASCOM i62 Troubleshooting Manual page 70

Troubleshooting Guide
Ascom i62 VoWiFi Handset
Unite
IP address
Password
VoIP
Endpoint ID
Protocol
Syslog
Syslog mode
Syslog server IP
Logging
Logging mode
Extended logging A handset configured to one of the above logging modes may also be
For additional information about the handset PCAP log function when setting up Wireshark
28 June 2012 / Ver. A
Appendix B: Handset
If using any Unite based services like Messaging or Alarm functions, the
IP address of the centralized management module Unite CM/IMS3 is set
here.
Used to protect the login to the Unite system.
Note: Password must match the password set in the Unite system. The
default value is an empty string.
Many PBXs allow a handset to register with an Endpoint ID, for example,
a user name instead of the number. If used, this value must match the
value set in the PBX. For example this can be used for SIP registration.
Note: To use the Endpoint ID for registration, use the PDM and access
the parameter VoIP > SIP > Registration identity and change the value
of the parameter from the default "Endpoint number" to "Endpoint ID".
Note: If both Endpoint ID and Endpoint number are configured, some
PBXs require that both numbers must match.
H.323 or SIP may be selected. Click the handset Edit button to access the
parameters associated with the respective protocol and then check with
a systems or PBX administrator for the required values.
For H.323 the following values are required:
- Gatekeeper IP address or Gatekeeper ID
- Gatekeeper password
For SIP the following values are required:
- SIP proxy IP address or SIP proxy ID
- SIP proxy password
Turns Syslog forwarding on or off.
Defines where to forward the Syslog information from the handset.
The handset can be configured to one of the following logging modes:
- Trace: Used together with the Portable Device Logger (PDL)
troubleshooting tool. Note: This mode must only be used if requested by
TAC.
- RPCAP: Used with Wireshark or similar tools when WLAN access to the
handset is functional.
- PCAP over USB: Used with the PDL (version 1.6.0 or later)
troubleshooting tool when WLAN access to the handset is not working.
Note: May sometimes produce a corrupt PCAP file that cannot be fully
opened in WireShark.
configured to include one or more of the following types of traffic:
- Phone: Internal signal debugging traces
- SIP: Logs including SIP traffic
- H.323: Logs including H.323 traffic.
- Network Traffic: Logs all WLAN traffic application frames, for example
SIP, H.323, ARP, DHCP, RTP etcetera.
TD 92685EN
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