Comfort Glow S39PT Owner's Operation And Installation Manual page 23

OBSERVED PROBLEM
Moisture/condensation noticed
on windows
Heater produces a whistling noise
when burner is lit
Dark residue on logs or inside
of stove
White powder residue forming
within burner box or on adjacent
walls or furniture
Heater produces a clicking/tick-
ing noise just after burner is lit
or shut off
111417-01B
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough combustion/ven-
tilation air
1. Turning control knob to
HI position when burner is
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orifice
1. Improper log placement
2. Drafts or other air currents
affecting flame pattern
3. Air holes at burner inlet
blocked
4. Burner flame holes blocked
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Metal expanding while heat-
ing or contracting while
cooling
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REMEDY
1. Refer to Air for Combustion
and Ventilation requirements
(page 5)
1. Turn control knob to LO
position and let warm up for
a minute
2. Operate burner until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Observe minimum installation
clearances (see page 8)
4. Clean burner (see Cleaning
and Maintenance, page 19) or
replace burner orifice
1. Properly locate logs (see In-
stalling Logs, page 12)
2. Eliminate source of drafts
around heater
3. Clean out air holes at burner
inlet. Periodically repeat as
needed
4. Remove blockage
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products
1. This is common with most heat-
ers. If noise is excessive, contact
qualified service person
23