Do you have a question about the EQS5140 and is the answer not in the manual?
Questions and answers
Donna Andretta
April 10, 2025
My heat and fire stopped working
1 comments:
Mr. Anderson
April 10, 2025
The heat and fire on the Comfort Glow EQS5140 may not work due to several possible causes:
For the fire (flame effect) not working: 1. Loose or burnt-out light bulbs. 2. Incorrect operation. 3. Internal wiring issues or a defective ON/OFF switch.
For the heat not working: 1. Incorrect operation or thermostat already satisfied. 2. Defective heater switch or heater assembly. 3. Loose wiring or dirty/clogged vents.
Users have also reported heating elements and flame effects failing after a few months of use.
SANIBEL 20 IN. INFRARED ELECTRIC STOVE MODEL# EQS5140 Español p. 14 Francais p. 27 IMPORTANT INSTRUCTIONS PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING APPLIANCE WARNING! IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
SAFETY INFORMATION SAVE THESE INSTRUCTIONS Please read and understand this entire manual before attempting to assemble, operate or install the product. Read all instructions before using this appliance. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this appliance.
SAFETY INFORMATION DANGER Electrical Connection A 15 Amp, 120 Volt, 60 Hz circuit with a properly grounded outlet is required. Preferably, the fireplace will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with a 6 ft. (1.8 m) long, three-wire cord, exiting the right side of the fireplace. Always plug the unit into a wall outlet/receptacle.
STOVE DIMENSIONS TECHNICAL SPECIFICATIONS REF. EQS5140 Voltage 120V AC Frequency 60Hz 11 in. (27.94 cm) Amps 12.5A 23 in. (58.42 cm) Rating 1500W 20 in. (50.8 cm)
SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any questions regarding the product, please call customer service at 1-800-776-9425, 8:30 a.m. –5:00 p.m. EST, Monday - Friday. CLEARANCE TO COMBUSTIBLES WARNING Sides...
OPERATING INSTRUCTIONS Read All Instructions Before Use Check that the heater outlet grill is not covered or obstructed in anyway, and make sure the power to the unit is switched on. NOTE: When the heat function is used for the first time, a slight odor may be present. This is normal and should not occur again unless the heater is not used for an extended period of time. Control Panel The control panel is located behind the door of the stove.
CARE AND MAINTENANCE Cleaning Always turn the heater OFF and unplug the power cord from the outlet before cleaning. Use a vacuum or duster to remove dust and dirt from the heater and vent areas. To maintain the finish, clean with a soft, slightly damp cloth and buff with a dry cloth. Never use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
ELECTRIC WIRING DIAGRAM Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes. CIRCUIT DIAGRAM TEMPERATURE THERMAL THERMAL CONTROL CUTOFF FUSE BULB 1 BULB 2 HEATER ELEMENT MOTOR AC120V / FLAME EFFECT...
TROUBLESHOOTING If you have any questions regarding the product, please call customer service at 1-800-776-9425, 8:30 a.m. –5:00 p.m. EST, Monday – Friday. PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION Stove does 1. The stove is not 1. Make sure the stove is plugged in not operate.
WARRANTY The manufacturer warrants that your new electric stove is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. 1. This electric stove must be installed and operated at all times in accordance with the instructions furnished with the product.
REPLACEMENT PARTS LIST - ALL MODELS For replacement parts, please call customer service at 1-800-776-9425, 8:30 a.m. –5:00 p.m. EST, Monday – Friday. PART DESCRIPTION PART # PART DESCRIPTION PART # Back panel EFES323001ST Handle EFES323012ST-14 Screen EFEST332T001ST Hinge Pin EFES323013ST Flame panel EFEST332T002ST...
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Do you have a question about the EQS5140 and is the answer not in the manual?
Questions and answers
My heat and fire stopped working
The heat and fire on the Comfort Glow EQS5140 may not work due to several possible causes:
For the fire (flame effect) not working:
1. Loose or burnt-out light bulbs.
2. Incorrect operation.
3. Internal wiring issues or a defective ON/OFF switch.
For the heat not working:
1. Incorrect operation or thermostat already satisfied.
2. Defective heater switch or heater assembly.
3. Loose wiring or dirty/clogged vents.
Users have also reported heating elements and flame effects failing after a few months of use.
This answer is automatically generated