Troubleshooting - Sirius XM RAdio Edge User Manual

Troubleshooting

Edge has been designed and built to be trouble-free but if you experience a
problem, try this:
• Check that all connections are firm and secure.
• Make sure you have connected the Home Dock as described in this User
Guide. Verify that the AC power outlet is working
If you see this on the screen:
No Satellite Signal
Check Antenna
Channel Unavailable
72
Try this:
• Move the antenna to a south-facing window. Not
sure which way is south? Think about where the
sun rises (in the east) and sets (in the west). Then
stand so that east is to your left and you'll be facing
south. Is there a window in the direction you're
facing?
• You may need to find a better location for the
antenna. Refer to "Step 2: Place and Aim the
Indoor/Outdoor Home Antenna" on page 16.
• Make sure that the antenna cable is firmly and
securely plugged into the Home Dock. Make sure
the cable is not bent or broken.
• Turn Edge Off, then On, to reset this message.
• If the message persists, most likely the Indoor/
Outdoor Home Antenna cable has been damaged.
Replace the antenna.
• The channel you've selected is not currently
broadcasting. Tune to another channel.