Product Diagnosis; Servicing Modes; Analysis Of The Operating Conditions - Olivetti PR2 E Service Manual

5. PRODUCT DIAGNOSIS
5.1 SERVICING MODES
The following pages provide a technical approach to servicing that could be useful to less experienced
field engineers.
5.1 .l FALILT DETECTION ANALYSIS
The user who detected product malfunction can give information regarding the operating mode the
printer was in when the malfunction occurred and the related error indications that were provided.
The repetition of the fault, when possible, can help with its identification.
For fault diagnosis purposes, it is important to establish whether the fault is repetitive or random.
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5.1.2 ANALYSIS OF THE OPERATING CONDITIONS
WORK ENVIRONMENT
An environment that is too cold, hot or humid could be the cause of certain malfunctions.
The machine must not be positioned near air conditioning system vents or exposed to direct sun light.
Make sure that the machine's internal ventilation slots are not blocked, especially if the printer is
installed in furniture.
Forms, documents or office equipment located
.
ACCESSORIES AND FORMS
Make sure that the accessories installed in the machine are originals and in good condition.
Check that the documents inserted in the printer comply with the machine specifications and are in good
condition.
PRINTER OPERATING CONDITION
Check that the internal parts of the machine have no dirt deposited or residue of paper or ink that could
interfere with the performance of the printer's different components.
Make sure there is no internal damage caused by the insertion of documents with metal clips, staples,
pins or similar.
Ensure that the parts specified are correctly lubricated.
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Service Manual 5-1