Nortel 1140E User Manual page 37

Nortel communication server 1000 call center user guide
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To transition to Night Service:
NightSvc
To deactivate Night Service:
NightSvc
2. Press the
key (6 = N for Night) to go
6
into Night Service.
The Night Service LCD lights
continuously. All calls in the queue and
new calls receive night service.
1. Press the
Night Service
2. Press the
key (8 = T for Transition) to
8
activate Transition mode.
The Night Service LCD flashes. All calls
in the queue remain in the queue and
new calls receive Night Service.
1. Press the
Night Service
2. Press the
key (3 = D for Day) to
3
resume Day mode.
The Night Service LCD flashes. New
calls enter the queue.
Supervisor features
key.
key.
37

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