Serial Plate Information - TransAct EPIC 950 Tech Support Reference Manual

Contacting Information / Serial Plate Info
• TransAct Technologies Incorporated is the
manufacturer of Ithaca brand POS, Banking, and Food
Safety, receipt printers and Epic brand Gaming printers.
877.748.4222 -
• When calling the toll free number above enter option 2 for
Parts and RMA's or enter option 3 for Technical Support
• E-mail Technical Support at:
TechSupport@transact-tech.com
• Online RMA form:
www.transact-tech.com/tsg/rma.htm
• Additional product support information can be found on
our website under Support > Product Info > Epic 950.
• TransAct also maintains an FTP site for downloading
documentation, utilities and firmware files:
ftp://ftp.transact.com
USER ID: gaming
PASSWORD: CAs1no123
or at ftp://gaming:CAs1no123@ftp.transact-tech.com
Date Code Identification:
• The first letter denotes the month built, as follows:
A= January, B= February, C= March, D= April
E= May, F= June, G= July, H= August,
I= September, J= October, K= November
L= December
• The two numbers denote the
last two digits of the year
built, as follows:
04= 2004
05= 2005...
Note: Standard Warranty: 2 years from the build date
2
www. transact-tech.com

Serial Plate Information

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