Troubleshooting - Glacial 8LDIECH-SC-WFC-SSF User Manual

TROUBLESHOOTING

Dispenser does not operate.
Make sure the power cord is properly connected to a working outlet.
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Water is leaking.
Bottle may have a leak. Remove bottle and replace with new bottle.
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If leak remains, remove probe from bottle and call 888-828-1426 for assistance.
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Push buttons are stuck and/or faucets are leaking.
Apply mineral oil (baby oil) to button slides to reduce friction.
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No water is coming from the taps.
Make sure the bottle is not empty. If so, replace it. If not, adjust probe to an
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appropriate length. Refer to page 7 point 2 for instructions.
Make sure to push the water controls in fully.
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Make sure the probe connection with the water bottle forms a complete seal.
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Make sure the door is closed.
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Cold water is not cold.
It takes up to one hour after setup to dispense cold water.
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Make sure the back of the dispenser is at least 4 inches from a wall and there is
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free airflow on all 4 sides of the dispenser.
Make sure energy saving switch is ON.
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Adjust thermostat by turning clockwise. Adjust in a single increment of 30 degrees
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of a circle (the equivalent of 1 hour on a standard analog clock face). Wait 1 hour for
results. If unsatisfactory, adjust another 30 degrees clockwise, wait, then asses
results. Thermostat is located at back of unit.
Hot water is not hot.
It takes 15-20 minutes after setup to dispense hot water.
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Make sure the power cord is properly connected to a working outlet.
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Make sure energy saving switch is ON.
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LED nightlights are flashing and dispenser is making beeping noises.
Replace empty bottle. If unavailable, leave door ajar or unplug cooler to stop
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beeping noise and flashing lights.
There may be an air leak. Check air hose connections.
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Dispenser is noisy.
Make sure dispenser is positioned on a level surface.
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Water tastes bad.
Drain water from reservoirs and replace bottle with a fresh one.
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Clean dispenser per Proper Care & Cleaning instructions.
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IMPORTANT: Do NOT Return Dispenser To Store.
If you have a question or problem, please contact 888-828-1426 for assistance.
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