Troubleshooting - Glacial 7LIECH-BP-G User Manual

TROUBLESHOOTING

Dispenser is not operating.
• Make sure that the power cord is properly connected to a working outlet.
Water is leaking.
Replace water bottle. Most common cause is a cracked bottle.
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Call 844-GLACIAL(452-2425) for assistance.
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Push buttons are stuck and/or faucets are leaking.
Apply mineral oil (baby oil) to the button slides to reduce friction.
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No water is coming from the taps.
Make sure that the bottle is not empty. If so, replace it.
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Make sure that you fully press the water controls.
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Remove bottle receptacle as per page 9 step 1. Shake bottle receptacle vigorously for a
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few seconds then replace.
Water dispensed is not cold.
It takes up to 6 hours after setup to dispense cold water.
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Make sure that the back of the dispenser is at least 4 inches from a wall and that air is free
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to flow on all 4 sides of the dispenser.
Make sure that the tank is not overfilled. Dispense water until bubbles appear in the bottle.
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Water dispensed is not hot.
It takes 15-20 minutes after setup to dispense hot water.
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Make sure that the power cord is properly connected to a working outlet.
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Make sure that the energy saving switch is ON.
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Dispenser is noisy.
Make sure that the dispenser is positioned on a level surface.
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Water tastes bad.
Drain the water from the reservoirs and replace the bottle with a fresh one.
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Clean dispenser as outlined in " Proper Care & Cleaning " section.
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IMPORTANT: Do NOT Return Dispenser To Store.
If you have a question or problem, please contact 844-GLACIAL(452-2425) for assistance.
Model # 7LIECH-BP-G: Page 14