Troubleshooting - Glacial 75IECHK-SC-SP User Manual

TROUBLESHOOTING

Dispenser does not operate.
• Make sure the power cord is properly connected to a working outlet.
Water is leaking
• Call 888-828-1426 for assistance.
Push buttons are stuck and/or faucets are leaking.
• Apply mineral oil (baby oil) to button slides to reduce friction.
No water is coming from the taps.
• Make sure the bottle is not empty. If so replace it.
• Make sure to push the water controls in fully.
• Remove bottle receptacle as per page 6 step 1. Shake bottle receptacle vigorously for a few
seconds then replace.
Cold water is not cold.
• It takes up to one hour after setup to dispense cold water.
• Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on
all 4 sides of the dispenser.
• Make sure tank is not overfilled. Dispense water until bubbles appear in bottle.
• Adjust thermostat by turning clockwise. Adjust in a single increment of 30 degrees of a circle
(the equivalent of 1 hour on a standard analog clock face). Wait 1 hour for results. If
unsatisfactory, adjust another 30 degrees clockwise, wait, then asses results. Thermostat is
located at back of unit.
Hot water is not hot.
• It takes 15-20 minutes after setup to dispense hot water.
• Make sure the power cord is properly connected to a working outlet.
• Make sure energy saving switch is ON.
Dispenser is noisy.
• Make sure dispenser is positioned on a level surface.
Water tastes bad.
• Drain water from reservoirs and replace bottle with a fresh one.
• Clean dispenser per Proper Care & Cleaning instructions.
Model # 75IECHK-SC-SP :Page 11