Foscam FI9820W User Manual
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Foscam FI9820W User Manual

Foscam FI9820W User Manual

Indoor hd pan/tilt wireless ip camera
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User Manual

Model: FI9820W
Indoor HD Pan/Tilt Wireless IP Camera
NIGHT VISION & REMOTE PAN / TILT ROTATE/
TWO WAY AUDIO
Black
White

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Summary of Contents for Foscam FI9820W

  • Page 1: User Manual

    User Manual Model: FI9820W Indoor HD Pan/Tilt Wireless IP Camera NIGHT VISION & REMOTE PAN / TILT ROTATE/ TWO WAY AUDIO Black White...

  • Page 2: Table Of Contents

    CONTENTS 1 WELCOME..............................1 1.1 Features ..............................1 1.2 Packing List ............................. 2 1.3 Product views ............................3 1.4 Preparations before use .......................... 4 2 SOFTWARE OPERATION ..........................6 2.1 IP Camera Tool ............................6 2.2 Camera Login ............................10 2.3 For Visitor ..............................

  • Page 3: Welcome

    6 OBTAINING TECHNICAL SUPPORT ......................47 1 WELCOME FOSCAM FI9820W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 4: Packing List

    Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS /UPNP Providing CMS software to manage or monitor hundreds of cameras 1.2 Packing List Open the package and verify the contents with the following list: IP Camera FI9820W with IR-Cut .x 1 DC Power Adapter (5V-2.0A) .x 1...

  • Page 5: Product Views

    SD card: Supports to 32G Audio Input: This jack is used to plug an external microphone Audio Output: This jack is used to plug an external speaker Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 6: Preparations Before Use

    There are up to three labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.
  • Page 7 4) Select the folder where setup will install then click Next. Figure 1.6 5) Click Install. A shortcut icon will appear on your desktop after the IP Camera Tool software installation is successfully completed. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 8: Software Operation

    When the Device has been mounted properly, you can double click the icon “IP Camera Tool” and a dialog box as Figure 2.1 will pop up. Figure 2.1 The software searches for the IPcam automatically over the LAN. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 9 FI9820W User Manual Our company has two series: H.264 and MJPEG. M shows that the camera belongs to MJPEG series. H shows that the camera belongs to H.264 series. FI9820W belongs to H.264 series. There are 3 cases: (1) If no Camera found in LAN. After about 1 minute of searching, the Result Field will show “not found IP Server”...
  • Page 10 IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled).H series can’t obtain IP from DHCP server. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 11 Follow the upgrade documentation in the package carefully to upgrade. Read the readme.txt file first before you upgrade. CAUTION: Please don’t upgrade the firmware freely. Sometimes, your camera may be damaged Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 12: Camera Login

    (Figure 2.8) 2) You can also access the camera by IE browser directly by typing in the camera’s IP address (Figure 2.7). For example: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 13 If you use IE, you can download ActiveX from the login UI. If you use Firefox, Google Chrome, safari or others, you should download QuickTime Player as the ActiveX from other website. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 14 WWW.FOSCAM.COM FI9820W User Manual For IE Please click . Install the ActiveX after download. Figure 2.10 Click Next. Figure 2.11 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 15 The first time you login the UI. You will receive an ActiveX prompt as the picture below. (Figure 2.13) Click right mouse and choose Run Add-on Figure 2.13 Right click on the active prompt and choose Run Add-on(Figure 2.14). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 16 FI9820W User Manual Figure 2.14 Select Run on the next prompt (Figure 2.15), you will see a live video. (Figure 2.16) Choose Run Figure 2.15 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 17 It may ask you for user name and password again before login the UI. After you enter user name and password, you will see the living video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 18: For Visitor

    SD card, you can read the stored files. : Click this icon, the camera will snap the live picture to a predetermined path. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 19 And the status column will display REC when recording. Click again it will stop recording Figure 2.20 : Click the icon, it will pop up a player. And you can see the videos you have stored. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 20 Setting the storage path of photos and videos. The default path is D disk. Note: Firefox, Google Chrome and Safari does not have these functions because the ActiveX does not support it. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 21: For Operator

    When the camera rotates to other position, only choose the preset num you have set and click go, the camera will go to the desired position. If you want to delete one position, only reset the num. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 22 Put the mouse at the center of the living video, you will see the icon of the magnifying glass ,the icon shows zooming function(Figure 2.24). The camera doesn’t support this function because the lens without the optical zoom. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 23: For Administrator

    It contains Device ID, firmware version of the camera and other status of the camera. Figure 2.25a Device ID: It displays “IPCAM”. This ID is different form the camera name. You can set any Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 24: How To Configure Settings In For Administrator

    There are four models for you to adjust time: Manual setting, Sync with computer time, Network Time Protocol and Keep current time, choose one model and adjust the camera time. Then choose Time zone. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 25 Time zone:Select the appropriate time zone from the list. Figure 3.1 If your country implements the Daylight Saving Time, when you select the Time zone, you can see the following screen: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 26: User Settings

    For Operator page to operate PTZ. Guest only can see the live view window. Please reset the passwords at first using and prevent unauthorized users login the camera. Click Apply to save these settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 27: Basic Network Settings

    DHCP server each time the camera is connected to the LAN. Figure 3.4 If you want to set a static IP for the camera, you should keep the camera in the same subnet of Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 28 The step is Control Panel Network Connections Double click Local Area Connections Choose General Properties. You will see all the information in it. Click here Figure 3.5 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 29 VLC. RTSP Permission Checksum On: Select it and you need to enter the login username and password when you view the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 30 You need to enter the user name and password if you select on for RTSP Permission Checksum . Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 31: Wireless Settings

    Please view how to set Wireless Settings in Quick Installation Guide. 3.5 Remote Access Please view how to set DDNS Settings in Quick Installation Guide. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 32: Email Settings

    Please click Apply after filling in all the information. 3.6 Email Settings If you want the camera to send emails when motion has been activated, Email Settings will need to be configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 33: Ftp Settings

    Chinese characters. 3.7 FTP Settings If you want to upload images to your FTP server, you can set FTP Settings. Figure 3.14 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 34: Auto Capture

    Save Picture on the SD card: Select it and the snapped pictures will be stored to the SD Card. Make sure the camera has plugged in the SD card. Click Apply after settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 35: Motion Detection

    (Figure 3.31). Figure 3.17 Move your mouse on the regional box, you can drag the regional box to any position in the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 36 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 37: Alarm

    If you want the camera alarm during the time you wish, or all the time, please choose Schedule and set time range for motion alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 38 If you click cancel, the settings will come back to the status before your settings. If you want to reset all time range, click clean. NOTE: Adjust system time before set schedule. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 39: Video

    Resolution: The camera supports three types: 720P, VGA,QVGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 40 If you set as following picture (Figure 3.24), you will see the video as Figure3.25. The video name cannot be Chinese characters. Figure 3.24 Figure 3.25 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 41: Image Settings

    Camera will save your settings if you click apply. If you want to quit settings you have done and restore the status before your setting, please click cancel. The function of Default is used to restore the initial settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 42: Audio Settings

    If you give up the settings you have done, click cancel to restore the status before your settings. Back to the “For Visitor” and click the icon , you can here the voice around the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 43: Initialize

    183.37.54.137/mobile.html http://183.37.54.137/wap.wml http://ycxgwp.no-ip.info/mobile.html http:// ycxgwp.no-ip.info//wap.wml If the HTTP port num isn’t 80, you should add the port num to the URL: http://183.37.54.137：portnum/mobile.html Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 44: For Mac Os

    As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 45 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 46 Select Preferences—QuickTime Preferences… Figure 5.3 Choose HTTP as the transport protocol. Figure 5.4 Choose Automatic as the transport setup, then click OK to save the settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 47 So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 48: Default Parameters

    Support Email、FTP etc alarm inform way Alarm inform Hardware SD CARD SD CARD (Support to 32G) Interface Audio Input/Output One audio input jack, One audio output jack. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 49: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...

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