Foscam FI9820W User Manual
  1. Manuals
  2. Brands
  3. Foscam Manuals
  4. IP Camera
  5. FI9820W
  6. User manual
Foscam FI9820W User Manual

Foscam FI9820W User Manual

Indoor hd pan/tilt wireless ip camera
Hide thumbs Also See for FI9820W:
Table of Contents

Advertisement

Quick Links

Download this manual
U
s
e
r
M
a
n
u
a
l
U
s
e
r
M
a
n
u
a
l
Model: FI9820W
Indoor HD Pan/Tilt Wireless IP Camera
Black
White

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the FI9820W and is the answer not in the manual?

Questions and answers

Related Manuals for Foscam FI9820W

Summary of Contents for Foscam FI9820W

  • Page 1 Model: FI9820W Indoor HD Pan/Tilt Wireless IP Camera Black White...

  • Page 2: Table Of Contents

    Table of Contents 1 Overviews ..........................2 1.1 Key Features...............................3 1.2 Read Before Use ..............................3 1.3 Packing Contents ..............................3 1.4 Physical Description............................4 2 Surveillance Software GUI ......................6 2.1 Login Window ..............................6 2.2 Surveillance Window............................9 3 Advanced Camera Settings ....................16 3.1 Device Information ............................16 3.2 Date &...

  • Page 3: Overviews

    7 Warinings ..........................55 FOSCAM FI9820W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 4: Key Features

    IR night vision (Range:8m) Supports dual-stream Supports IR-Cut and the filter change automatically Embedded FOSCAM domain name Supports two-way audio / remote viewing & record from anywhere anytime Multi-level users management with password protection Motion detection alert via email or upload image to FTP...

  • Page 5: Physical Description

    Front Panel Figure 1.1 Infrared LED: 11 IR LEDs LENS: CMOS sensor with fixed focus lens. (3.6mm) WIFI Antenna: Wireless Antenna Microphone: Built-in microphone Speaker: Built-in speaker Rear Panel Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply...
  • Page 6 There are up to three labels located at the bottom of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 7: Surveillance Software Gui

    Please check the login window above, it was divided to 4 sections from no. 1 to 4. Section1 Select Language FOSCAM camera supports up to 5 languages, such as English, Deutsch,French and so on. You can selectthe language you need via click on the select language bar to switch. Section2 Video View If you use PC to login the camera, please choose Video View Mode.
  • Page 8 the IP Camera Tool, you need not download again. If you use Firefox, Google Chrome, Safari or others, you should download and install QuickTime Player as the ActiveX from other website. For remote IE users, first time you use the IPCAM, you may need download and install the ActiveX.
  • Page 9 Figure 2.3...

  • Page 10: Surveillance Window

    2.2 Surveillance Window Figure 2.4 Section1 Resolution The resolution contains five types: 1270*720, 960*540, 640*360, 320*180 and Auto. You can choose First Stream or Second Stream to adjust the view window. Note: When the network bandwidth is badly, you’d better select Second Stream and the video will be more fluency.
  • Page 11 Figure 2.5 Playback: Click the icon, it will pop up a player. And you can see the videos you have stored in the computer...
  • Page 12 Figure 2.6 Mute Click this icon, the icon will become to you can hear the sound around the camera by the earphone or speakers that connected with PC. Talk: Click the button and the icon will become to , then talk to the microphone that connected with PC, people around the camera can here your voice.
  • Page 13 1) Preset----------Support 8 preset position, which is considered enough for DIY home & small business surveillance market 2) Set----------- Click Set to save the position you need the camera to remember 3) Go----------- Click Go to make the camera move the preset position 4) Number button from 1 to 8--------You can click the number button with preset position, and the camera will go to the preset position.
  • Page 14 Figure 2.7 Section6 Status Bar Figure 2.8 There is a status column below the view window (Figure2.8). The current state of IPCAM 2) After the view has been digital amplified, click the icon, the view will be digital narrowed. 3) Click the icon, the view window will be digital amplified. 4) Click the icon, the view window will restore the original size.
  • Page 15 Onscreen Mouse Control Click on a place on the screen to indicate the camera move direction you prefer. For example, you can click on the upper-right corner of the screen, and the cameras lens will move toward the upper-right direction. When the icon has three arrows, the speed of the rotation is fastest.
  • Page 16 Figure 2.10 Right click on the screen, you can see two graphic display modes: Direct Draw and GDI. The default mode is Direct Draw, and almost graphic card support this mode. But some old graphic card cannot display normally under Direct Draw, you can select GDI to try again. Figure 2.11 Under GDI mode, you cannot see the motion detect region lines when set motion detection.(For...

  • Page 17: Advanced Camera Settings

    Click the bar “For Administrator”, goes to Administrator Control Panel to make advanced camera settings. 3.1 Device Information Figure 3.1 Device ID: It displays “IP Camera”. This ID is different form the camera name. You can set any camera name you like for the camera in “For Administrator—> Video—>Parenthesis Options” and the camera name can be showed at the video window, but the device ID will always display “IP Camera”.
  • Page 18 same MAC ID sticker is found at the bottom/back of the camera. Another Way: Double click the the icon “IP Camera.exe” , select the camera, right click and select the Basic Properties, you can also see the Firmware Version and MAC Address, such as the following screen: Figure 3.2 Figure 3.3...

  • Page 19: Date & Time Settings

    You can open the stored files and read it. Format SD card as fat32: Click it and format the SD card. Unplug SD Card: Click it then unplug SD card safely. & & There are four models for you to adjust time: Manual setting, Sync with computer time, Network Time Protocol and Keep current time, choose one model and adjust the camera time.
  • Page 20 Figure 3.4 If your country implements the Daylight Saving Time, when you select the Time zone, you can see the following screen: Figure 3.5...

  • Page 21: User Settings

    The camera will adjust the daylight saving time automatically if you select “Automatically adjust clock for daylight saving time changes”. The camera has set up 3-level user permissions, user names are admin, user, guest, and the default passwords are admin, user, guest too. Different user has different permission.

  • Page 22: Basic Network Settings

    IP Configuration Type contains two types: Fixed IP Address and Dynamic IP Address. Set the appropriate type for you. Keep the camera in the same subnet of your router or computer. Fixed IP Address: Select this option to manually assign a static IP address to the Network Camera.
  • Page 23 Click here Figure 3.8 Set the same subnet mask and gateway of your camera with your There are two DNS servers, you can set the same for your camera. Same with gateway is also OK. Figure 3.9 If you don’t know the DNS server, you can use the same settings as the default Gateway.
  • Page 24 HTTP Port number:, The HTTP Port can be used to access the IPCAM on the LAN. Usually, it is 80. You can set any number between 1024 and 49151 too. After all settings, click Apply. You will see the following picture, click OK, and re-connect the camera.
  • Page 25 Figure 3.11 Here take LAN IP 192.168.11.169 and RTSP Port no. 554 for example: Figure 3.12 You need to enter the user name and password if you select on for RTSP Permission Checksum . Click OK and you can see the real-time preview.
  • Page 26 Figure 3.13 Figure 3.14 1 You’d better not change the HTTP and RTSP port number at the same time, because you cannot submit successfully. 2 After changing the RTSP or HTTP port number, the camera will restart. 3 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding.
  • Page 27 Another way to change the camera’s LAN IP and HTTP Port no. Open the IP Camera Tool, select the camera you want to change the port no, right click on the IP address link, and goes to Option ”Network Configuration”, it pops up another dialogue showed as the following screen Select the camera you want to change the LAN...

  • Page 28: Wireless Settings

    Http Port: The default Lan port is 80.You can set another port number, such as port 8005, 8100.etc. User: Default administrator user name is admin Password: Default administrator password is admin. If the prompt “Subnet doesn’t match, dbclick to change!” appears, please enable DHCP set camera’s IP address and gateway once again.

  • Page 29: Email Settings

    If you want the camera to send emails when motion has been activated, Email Settings will If you want the camera to send emails when motion has been activated, Email Settings will need to be configured. need to be configured. Figure 3.18 .

  • Page 30: Ftp Settings

    3.8 FTP Settings If you want to upload images to your FTP server, you can set FTP Settings. Figure 3.19 Figure 3.20 FTP server: If your FTP server is set up in LAN, you can set as Figure 3.19 If you have a FTP server which you can access on the internet, you can set as Figure 3.20. FTP Port: Usually the port is 21 Path: The path of FTP that you plan to store images.

  • Page 31: Auto Capture

    3.9 Auto Capture The camera can capture pictures automatically at interval time if you have set auto capture. Figure 3.21 Snap interval: Set snap interval time. The pictures will be stored to the disk you set (you can set the storage path under “For Visitor”). Send E-mail: Select it, the camera will send email to you with the picture it has captured.
  • Page 32 That means you choose window1 Figure 3.23 Move your mouse on the regional box, you can drag the regional box to any position in the video. Figure 3.24 Move the mouse to the bottom right corner of the regional box .When the mouse pattern changes to “...
  • Page 33 Drag it and change the size of the alarm area Figure 3.25 Move right or left and adjust the sensitivity.Click apply after all settings.The regional box will blink with red colour when something moving at your detection area Figure 3.26...

  • Page 34: Alarm

    1 If you select QVGA as the resolution, the camera cannot alarm anytime even when there is something moving. 2 If you add the date&time to the video,don’t put the detection window on the time area or else the camera will alarm when the time change. 3 If you have not set the motion detection area,the camera will not alarm at any time.

  • Page 35: Schedule

    3.12 Schedule If you want the camera alarm during the time you wish, or all the time, please choose Schedule and set time range for motion alarm. Figure 3.28 There are two ways to set the alarm. 1) Alarm at any time when motion is detected. Select All times and apply you settings, the camera will alarm at any time when motion is detected.

  • Page 36: Video

    Figure 3.29 Lighting Frequency: Set the lighting frequency consistent with local settings to eliminate image flickering associated with fluorescent lights. There are two modes:50Hz and 60Hz. Resolution: The camera supports three types: 720P, VGA,QVGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth.
  • Page 37 Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Maximum frame rate: Note that a larger frame size takes up more bandwidth.
  • Page 38 Figure 3.31...

  • Page 39: Image Settings

    Adjust the quality of the video by setting the image parameters. Figure 3.32 Brightness, saturation, contrast and hue are used to adjust the quality of the video. Select the Night vision model, you can set Luminous flux, More larger the luminous flux, more lighter the video will be.

  • Page 40: Audio

    Figure 3.33 Audio capture On: Add audio signal when coding. Choose it and the audio will be better. Off: Not add audio signal when coding. You can choose whether open audio capture for first stream or second stream. Audio type It has two types: G711 and G726.You can choose any one.

  • Page 41: Initialize

    3.16 Initialize Reboot: Click reboot, the infection is the same as plug the power and re-plug it. Factory default: Click it, all parameters will return to factory settings. Backup setting data: If you don’t want to quit all parameters that you’ve set. You can click save and all the parameters you set will be stored as a parameters bin file.

  • Page 42: Back

    3.17 Back This will take you back to the video window. Back to surveillance window Figure 3.36 If the camera has been linked to Internet, set the parameters of the camera and router. Make sure the camera can be accessed by domain name and WAN IP. For example, the WAN IP is183.37.54.137, the domain name is ycxgwp.no-ip.info.

  • Page 43: Appendix

    5.1 Frequently Asked Questions Any questions you would meet, please check Network connections firstly. Check the NOTE: working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 5.1.1 I could not find the IP Camera Tool icon on desktop If you use Windows7 and could not find the icon on desktop after installing the IP camera tool, please check if the path of the camera software is correct.
  • Page 44 Figure 5.2 Click Install. Figure 5.3 Click Finish and the computer restarts upon installation completion. The first time you login the UI. You may receive an ActiveX prompt as the picture below. (Figure 5.4)
  • Page 45 Figure 5.4 Right click on the active prompt and choose Run Add-on(Figure 5.5). Figure 5.5 Select Run on the next prompt (Figure 5.5), you will see a live video. (Figure 5.6)
  • Page 46 Choose Run Figure 5.6 Figure 5.7 NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firewall or antivirus software on your computer does not block the active download and installation.
  • Page 47 5.1.3 I have forgotten the administrator password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 10 seconds. Releasing the reset button, the password will turn to the factory default. Default administrator username: admin password: admin Default user username: user...
  • Page 48 Figure 5.8 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 80, use any port between 1024 and 49151. Figure5.9 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again.
  • Page 49 5.1.6 I cannot see the video on Firefox or Safari or Google chrome? For Firefox, Safari and Google chrome, you should install Quick Time Player as the ActiveX controller, please configure the ActiveX controller as the following picture: Select Preferences—QuickTime Preferences… Figure 5.10 Choose HTTP as the transport protocol.
  • Page 50 Figure 5.12 5.1.7 Can’t access IP camera in internet There are some reasons: 1 ActiveX controller is not installed correctly (Figure5.1-5.6) 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. (Figure5.9) 3 Port forwarding is not successful Check these settings and make sure they are correct.

  • Page 51: Third Party Domain Name Settings

    Make sure broadcast your SSID; use the same encryption for router and camera. 5.2 Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com. ,www. dyndns.com Here take www.no-ip.com for example: Step 1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on...
  • Page 52 Figure 5.14 Login the link to create a domain name Figure 5.15 Create a domain name Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Service Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com...
  • Page 53 Firstly, goes to option of Remote Access on the administrator panel. Secondly, select No-Ip.com as a server in the Third Party DDNS.. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.

  • Page 54: Default Parameters

    5.3 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default admin username: admin Default password: admin Default user username: user Default password: user...

  • Page 55: Specifications

    5.4 Specifications ITEMS FI9820W Image Sensor Image Sensor 1/4"Color CMOS Sensor Display Resolution 1280*720 Pixels Lens f: 3.6mm, F:2.4 Mini. Illumination 0.5Lux Video Image Compression H.264 Resolution 720p 1280*720 VGA 640*480 QVGA 320*240 View H.264 dual streaming View Angle 67 Degree...

  • Page 56: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...
  • Page 57 help. Power adapter Manufacturer: Shenzhen Yingyuan Electronics Co.,Ltd MODEL: SAW - 0502000 INPUT: 100-240V 50-60Hz 0.5 A OUTPUT: 5V - 2000mA The antennas used for this transmitter as shown in this filing must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter Warning statement at the user for keeping 20cm separation distance and the prohibition of operating to a person has been printed on the user manual.

Table of Contents