Foscam FI9828W User Manual
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Foscam FI9828W User Manual

Hd wireless ptz dome ip camera
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（For Windows & Mac OS）
HD Wireless PTZ Dome IP Camera
Model:FI9828W

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Summary of Contents for Foscam FI9828W

  • Page 1 User Manual User Manual （For Windows & Mac OS） HD Wireless PTZ Dome IP Camera Model:FI9828W...

  • Page 2: Table Of Contents

    4.3.8 FTP Settings..............................57 4.4 Video..................................58 4.4.1 Video Settings............................58 4.4.2 On Screen Display........................... 58 4.4.3 Privacy Zone............................. 59 4.4.4 Snapshot Settings............................ 61 4.5 Alarm..................................61 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 3 6.1.10 Can’t see other cameras listed in multi-device when using remote access........ 84 6.2 Default Parameters..............................84 6.3 Specifications................................84 6.4 CE & FCC................................86 7 OBTAINING TECHNICAL SUPPORT..........................87 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 4: Overview

    1 Overview FOSCAM FI9828W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*960. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.

  • Page 5: Read Before Use

    ● CD×1 ● Ethernet Cable × 1 ● Warranty Card × 1 ● Quick Installation Guide × 1 1.4 Physical Description Front Panel Lens Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 6: Back View

    Infrared LED: 21 IR LEDs, night visibility up to 20 meters LENS: CMOS sensor with zoom lens Back View Antenna Figure 1.2 WIFI Antenna: Wireless Antenna Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 7: Interface View

    This camera supports I/O alarm, you can go to Settings – Alarm – I/O page to configure it. 2) Audio output interface The jack is used to plug external speakers. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 8: Bottom View

    Bottom View There are up to three labels located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.4 ,it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 9: Access The Ip Camera

    Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the webpage may pop up a warning like the following picture, you just need to click “Continue to this website (not recommended).” Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 10 Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Figure 2.3 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 11 For Firefox, you can add the trusted as the following way: Tools --- Options ---- Advanced --- View Certificates --- Servers Figure 2.4 Click View Certificates, and go to Servers option. Figure 2.5 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 12: Access The Camera In Wan

    To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 13: Dynamic Ip Addresses

    You can access the camera directly from the Internet using the hostname and port number. What is the HTTP Port NO.? Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 14 Figure 2.8 Modify the Http Port. Enter the Username and password, click OK. Figure 2.9 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 15: How Do We Configure Port Forwarding

    Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below, then push OK or Submit to save your settings: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 16 Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

  • Page 17: Using The Vlc Player

    NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 18 2) rtsp:// @192.168.1.11:88/videoMain 3) rtsp://:123@192.168.1.11:88/videoMain 4) rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to MediaOpen Network Stream option, then enter the URL into VLC. Figure 2.13 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 19 Figure 2.14 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.15 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 20: Ip Camera Connection To The Server

    VLC. 2.4 IP camera connection to the server Device supports ONVIF2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 21: Surveillance Software Gui

    LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend sub stream. Note: When the network bandwidth is badly you’d better select Sub Stream and the video will be more fluency. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 22: Modify The Username And Password

    Figure 3.2 Enter the New Username, New password and Confirm the password. Click Modify button, you will see the login page again. 3.3 Surveillance Window Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 23 Figure 3.3 Section1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 24 When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 25 6------ Up-Right control button 7----- Down-Left control button 8----- Down-Right control button Click this button and go to center Section5 Cruise / Preset settings Cruise Settings Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 26: Preset Settings

    The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions. Click this icon to save the position you need the camera to remember Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 27 Manual: Select it and you can turn on or turn off the infra led manually. Section7 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 28 Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 29 Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 3.7 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 30 Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 31: Advanced Camera Settings

    App Firmware version: Display the application firmware version of your camera. Web version: Display the web UI version of your camera Plug-in version: Display the plug-in version of your camera Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 32: Device Status

    Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log The log record shows who and which IP address accessed or logout the camera and when. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 33: Basic Settings

    The alias name cannot contain special characters. Figure 4.5 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 34: User Accounts

    Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor、 operator and adminstrator Manually. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 35 Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 36: How To Change The Username

    Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 37: Multi-Camera

    The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 38 3 Click Add to take effect. Figure 4.12 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 39 Figure 4.13 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.14 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 40 Use DDNS domain name and port to login. Make sure each camera you need add could login with DDNS name and port. Figure 4.16 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 41 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 42 When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.19 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 43: Network

    DNS server, you can check your computer’s local area connection as follows:     Control Panel Network Connections Local Area Connections Choose Support Details. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 44 Figure 4.21 Figure 4.22 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 45: Wireless Settings

    You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 46: Pppoe

    If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.3.3 PPPoE If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 47: Ddns

    Figure 4.25 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 48 ① Step 1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 49 ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.28 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 50 Note If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 51 DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.8.100:2000 , Media port no. is 9200.

  • Page 52: Upnp

    HTTP port: By default, the HTTP port is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 53 Enter the Username and password, click OK. Figure 4.35 Step 2: Enter the username and password of the Administrator (default username is admin with a blank Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 54 Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Click here to add camera’s url. Figure 4.37 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 55 Enter the camera’s url. Figure 4.38 For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 56 Figure 4.39 Click View Certificates, and go to Servers option. Figure 4.40 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 57: Mail Settings

    1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 58 5----Save Click Save to take effect 6----Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 59 Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 60: Ftp Settings

    Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 61: Video

    4.4.2 On Screen Display This page is used to add timestamp and device name on the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 62: Privacy Zone

    Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 63 Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Figure 4.51 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 64: Snapshot Settings

    4 Click Save button to take effect. 4.5 Alarm 4.5.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 65 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. Step 04: Select the alarm indicator When the motion has been detected, the alarm status will turn to Detect alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 66 Click set detect area and it pop up a window, then you can draw the detection area. Click OK button after settings. When something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 67 Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range. Figure 4.56 ② Specify an alarm schedule Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 68: Io Alarm

    The alarm device(door sensor, infrared sensor, smoke detectors, etc) send input command to the network camera, then the network camera send output command to the alarm output device(local audible alarm, lights alarm,etc.). Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 69 Figure 4.59 There is an IO alarm input/output lines in the FOSCAM camera tails, as shown in Figure 4.608. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports: ...
  • Page 70 Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 71 Figure 4.62 Note: motion detection alarm can also be triggered IO alarm output. Figure 4.63 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 72: Record

    On this page you can enable local alarm record, and select the local alarm record time. Figure 4.65 4.6.3 Record Schedule On this page you can enable schedule record. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 73: Ptz

    There are two default cruise tracks: Vertical and Horizontal. Vertical: The camera will rotate from up to down Horizontal: The camera will rotate form left to right. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 74 Add button, you can see the preset point has been added to the cruise track on the cruise track page. You need to add two or more preset points to the cruise track. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 75 For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance window, the camera moves as the following track: upright then Right Most last downleft. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 76 There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 77: Start-Up Options

    Goto Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and stops at the preset position you have set. Figure 4.74 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 78: Firewall

    4.9.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 79: System Upgrade

    , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 80 6) After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 81: Factory Reset

    Figure 4.81 5 Phone APPs FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere..anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.

  • Page 82: How To Download And Installl The Activex For Firefox Users

    Figure 6.1 Drag the download file to Firefox web page and it will prompt you to Install it. Click Install Now. Figure 6.2 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 83: How To Download And Install The Activex For Google Chrome Users

    For the first time login the camera, it will prompt you to download the ActiveX. Figure 6.3 Download the plugin and drag it to the Extensions page of Google Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 84 Click Add button to install the Plugins. Click Add button to install the plugin. Figure 6.5 Reboot the browser and relogin the camera, you will see the surveillance window. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 85: I Have Forgotten The Administrator Password

    “Enable”, The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 86: Can't Access Ip Camera In Internet

    2、The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 3、Port forwarding is not successful Check these settings and make sure they are correct. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 87: Upnp Always Failed

    6.3 Specifications ITEMS FI9828W Sensor High Definition Color CMOS Sensor Image Display 1280 x 960 (1.3 Megapixel) Sensor Resolution Min. 0 Lux (With IR Illuminator) Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 88 Mozilla Firefox; Google Chrome; Apple Safari. Motion Alarm via E-Mail, upload alarm snapshot to FTP Detection Other Privacy Set privacy zone manually Features Zone Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 89: Ce & Fcc

    This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 90: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...

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