Trouble Shooting - Golden Blount EL GRANDE HD5030-TV Installation And Operating Instructions Manual

With proper installation and maintenance, your new Gas Fireplace
should provide years of trouble-free service. If you do experience a
problem, refer to the trouble shooting guide shown below. This guide
will assist a qualified service person in the diagnosis of problems and
the corrective action to be taken.
SYMPTOM
1. Spark ignitor will not light
pilot after triggering
IMPORTANT: Any safety screen or guard removed for servicing an appliance must be
replaced prior to operating the appliance.

TROUBLE SHOOTING

POSSIBLE CAUSE
A. Defective ignitor (no
spark at electrode)
B. Defective or misaligned
electrode at pilot (spark
at electrode)
C. No gas or low gas
pressure
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CORRECTIVE ACTION
1. Check for spark at
electrode and pilot; if no
spark exist and electrode
wire is properly connected,
replace ignitor.
1. Using a match, light
pilot. If pilot lights, turn
off pilot and trigger the
red button again. If pilot
lights, an improper gas/
air mixture caused the
bad lighting and a longer
purge period is recom-
mended. If pilot will not
light - check gap at
electrode and pilot
should be 1/8 inch to
have a strong spark. If
OK, replace pilot
1. Check remote shut off
valves from fireplace.
Usually there is a valve
near the fireplace and
sometimes there is a
valve near the main.
There can be more than
one valve between the
fireplace and main.
2. Low pressure can be
caused by a variety of
situations such as a
bent line, too narrow
diameter of pipe or even
low line pressure.
Check for kinked lines.
If none, consult with
Plumber or gas supplier.
If L.P. Gas is used you
may be out of fuel.