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Samsung SER-6500II Series Operator's Manual

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Table of Contents
Series SER-6500II/6540II
Operator's Manual
©2005, CRS, Inc.
All specifications are subject to change without notice.
OM-SER6500/6540 Version 2.0

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  Summary of Contents for Samsung SER-6500II Series

  • Page 1 Series SER-6500II/6540II Operator’s Manual ©2005, CRS, Inc. All specifications are subject to change without notice. OM-SER6500/6540 Version 2.0...
  • Page 2 CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.

  • Page 3: Table Of Contents

    Contents Introduction About the Samsung SER-6500II Series.................5 Using This Manual.......................6 Features and Options......................7 Standard Features ....................7 Optional Features....................8 Display..........................9 Special Messages Displayed.................. 10 Error Messages ..................... 11 Printer ..........................15 Model: Samsung ERP-400 ..................15 Logo Stamp ......................15 Character Chart ....................16 Sample Receipt .....................
  • Page 4 Food Stamp Tender Operation ................46 Tendering with Foreign Currency (Conversion)............ 46 Post Tendering ..................... 47 Receipt on Request Operation ................47 Validation Operations................... 48 Non-add Number Entry Operation ................ 49 No Sale Operation ....................49 Received On Account Operations................50 Paid Out Operation....................
  • Page 5 Clerk/Cashier Programming....................94 800 SBTL - Secret Sign-on Code Programming............ 94 810 SBTL - Clerk Descriptor Programming............94 820 SBTL - Clerk Status Programming..............96 830 SBTL - Labor Group Descriptor Programming..........96 835 SBTL - Time Keeping Adjustments ............... 96 1400 SBTL - Date and Time Programming ................

  • Page 6: Introduction

    Once established, changes to PLU programming performed at any register in the system will automatically be downloaded to all other registers in the system. If you have questions concerning the configuration of the SER-6500II, contact your Samsung Dealer. Introduction • 5...

  • Page 7: Using This Manual

    Using This Manual This manual is divided into four separate sections: This section, the Overview, discusses the features available on the Samsung SER-6500II and SER-6540II. The Operator's Section, which guides the user through the basic operation of the SER- 6500II/6540II, from changing paper and print ribbons, to the use of function keys.

  • Page 8: Features And Options

    Features and Options The Samsung SER-6500II/6540II ECR features a high-speed alpha-numeric printer, a two-line Alpha-numeric display, and inter-register communications capabilities. The Samsung SER- 6500II series includes two models: the SER-6500II which features a 160 position flat keyboard, and the SER-6540II which uses a standard 90 position raised keyboard. Program features for these two models are identical, unless otherwise noted.

  • Page 9: Optional Features

    • 10 % (percentage) keys with programmable tax status for item or sale percent discounts or surcharges, and/or item or sale Coupons (preset or manual amount entry) • Guest Check Tracking (hard or soft check) • Add Check key feature (Tray Subtotal function) •...

  • Page 10: Display

    Display The Samsung SER-6500II comes with a two line (twelve digit alpha over ten digit numeric) front display standard. Silk screened on the display window are: • The RPT symbol designates the area the counter appears when multiple entries are made to the same item key.

  • Page 11: Special Messages Displayed

    Special Messages Displayed When all cashiers are signed off, the alpha-numeric display will read CLOSED while the keylock is in the REG position. The illustration below shows the message displayed when the keylock is turned to the "OFF" position. Each of the other keylock positions also show in the alpha portion of the display.

  • Page 12: Error Messages

    Error Messages The Samsung SER-6500II/6540II displays many different error messages. Many messages are self explanatory, and are displayed in order for the operator to correct the error. Some prompt the operator to complete a procedure before continuing (inserting a slip for validation is one example).
  • Page 13 Message Description X-Mode override is not allowed. NO OVERRIDE Manual entry is not allowed (scale function). NO MANUAL Appears when attempting to access a check and the register holding SYS-OPN ERR check track data is not properly identified. The register has been programmed not to operate with the cash OPEN DRAWER drawer open.
  • Page 14 Message Description The operator must enter the number of guests when opening a guest ENTER GUEST# check, or beginning a sale. The preceding entry is not discountable. NOT DISCNT The clerk attempting to open this guest check is not the original clerk WRONG CLERK who started the guest check.
  • Page 15 Message Description This register has been programmed to require a previous balance P/BAL REQ! entry. This register has been programmed to allow check number entry to CHECK# REQ! begin a guest check transaction. An existing guest check must be recalled, or a new one started. Validation is complete and the form must now be removed.

  • Page 16: Printer

    It is suggested that the printer ribbon be changed as soon as the prints becomes faint in order to prevent frayed ribbons from causing printer failures. Model: Samsung ERP-400 • Receipt and journal stations.

  • Page 17: Character Chart

    Character Chart 16 • Introduction SER-6500II/6540II Program Manual...

  • Page 18: Sample Receipt

    Transaction number Two-Line Print Conditions The Samsung ERP-400 printer allows single line numeric fields of up to nine digits, along with programmable PLU descriptors of up to twelve characters. For this reason, provisions for printing sales where the combination of descriptor and amount is greater than 24 characters have been made.

  • Page 19: Changing Paper & Print Ribbon

    Changing Paper & Print Ribbon Changing/Installing the Printer Ribbon Cartridge The Samsung SER-6500II/6540II receipt/journal printer uses a replaceable ink ribbon cartridge. This cartridge must be in place (as well as the logo stamp) when changing the receipt and journal paper, or the paper will not feed properly through the printer. Once installed, if print becomes faint, the ink ribbon must be replaced.

  • Page 20: Initial Loading Of The Detail Printer

    Initial Loading of the Detail Printer * Ribbon and logo stamp must be in place when changing paper. 1. Locate and install ribbon cartridge (as instructed above). 2. Plug the cash registers power cord into properly grounded wall socket. 3. Place the key marked REG into the control lock and turn to the REG position.

  • Page 21: Keylock

    Keylock The Keylock has 7 positions, with 5 keys. Each ECR is shipped with two full sets of keys. Control Lock Access All normal operations are performed with the control lock in the REG position. Refer to Manager Control Operations for instructions on performing operations in the X position (see page XXX).

  • Page 22: Keyboards

    Keyboards The 90 position SER-6540II keyboard is shown below with standard fifteen Item Entry (NLU) keys. By pressing the NLU key, the operator registers the assigned PLU number. By default, PLU #1 is assigned to NLU 1, PLU #2 to NLU 2, and so on. The SER-6540II keyboard shown below has been expanded, using the optional keyboard expansion kit.
  • Page 23 The 160 position SER-6500II keyboard is shown below with the default keyboard function key positions. With the alpha keyboard overlay in place, the flat keyboard on the SER-6500II also serves as an entry device for programming descriptors. Alpha characters are shown below: 22 •...

  • Page 24: Operating Guide

    (if different from default) along with any other special programming dealing with that function key. If you have questions concerning your keyboard set-up, please contact your authorized Samsung dealer. Operating Guide • 23 SER-6500II/6540II Program Manual...

  • Page 25: Keyboards

    Keyboards Samsung SER-6500II Samsung SER-6540II 24 • Operating Guide SER-6500II/6540II Program Manual...

  • Page 26: Keyboard Legend

    Please keep in mind that the descriptions of operations and functions in this manual are very general. The Samsung SER-6500 and SER-6540 are highly customizable in the way any single function key works, as well as the descriptor that prints on your receipt. Space has been provided for your dealer to note any customized function key descriptors and restrictions in keylock positions (Manager Mode), validation, or amounts.
  • Page 27 All entries made on the register will report to one of the clerk CLERK/CASHIER - totals. When a clerk key is signed on, all entries following will report to that clerk total until another clerk key is signed on. However, a clerk cannot be changed in the middle of a transaction.
  • Page 28 Macro keys may be programmed to record, and later perform, up MACRO (1-40) to 50 keystrokes. Used to return (refund or reverse) an entry from any item key. MDSE RETURN - Will also return any tax which may have been applicable. Modifiers work like level keys to change (modify) item entry keys.
  • Page 29 When depressed before an item key, the tax shift key reverses the tax status of that item, i.e., an item with no tax status would then become taxable by Tax 1, Tax 2, or both taxes, depending on which number is entered before pressing the TAX key. The TAX EXEMPT key is used to exempt Tax 1, Tax 2, Tax 3, TAX EXEMPT and/or Tax 4 from the entire sale.

  • Page 30: Clerk Sign-On / Sign-Off

    Clerk Sign-On / Sign-Off Before any kind of transaction may take place, a clerk must be signed on. Clerk sign-on is accomplished in one of three ways: Push Button Sign-On CASHIER CASHIER Sign Clerk/Cashier On = Sign Clerk/Cashier Off = To sign on a clerk, simply press the clerk key.

  • Page 31: Item Entry

    Item Entry Sales are entered into the register by several methods: • The simple depression of an item key (Number Look-Up or NLU) which has been programmed with a preset price; • The entry of a price and the depression of an item key (Number Look-Up or NLU) programmed to accept an open amount;...
  • Page 32 Split Pricing Used when items are priced "3 for a dollar" and the count is other than "3". Decimal Multiplicaton Non /Add # Entry X/TIME X/TIME FROZEN Also used for item by weight (other than scale) entry. Used when items are priced "3 for a dollar" and the count is other than "3".

  • Page 33: Plu Key Entries

    PLU Key Entries Code Entry PLU - Preset Multiple PLU Entry Code Entry PLU – Open Amount X/TIME SUBTOTAL (Optional) CASH Code Entry Open PLU – Split Pricing Code Entry PLU – Repeat Entry X/TIME X/TIME SUBTOTAL (Optional) CASH 32 • Operating Guide SER-6500II/6540II Program Manual...

  • Page 34: Key Entries

    % Key Entries % (percentage) keys are made up of discount keys (both item and subtotal), surcharge keys (item and subtotal also), and coupon keys. Each of these types of % functions may be programmed to accept open amounts, or have been programmed with a preset amount or percentage.
  • Page 35 % Discount Operations %1 key programmed as an open % discount on the entire sale, taxable by Tax 1. GROCERY Preset Percent Sale Discount TAXABLE GROCERY SUBTOTAL (Optional) EMPLOYEE DISCOUNT CASH %1 key programmed as a preset 10% surcharge on the sale, taxable by Tax 1. Preset Sale Surcharge NLU 1 NLU 1...
  • Page 36 Store (Item) Coupon %1 key is programmed as an open amount discount (coupon). %2 key programmed as .50 preset amount discount (coupon), both are taxable by Tax 1. TAXABLE Open Item Coupon Entry GROCERY COUPON (% 1) TAXABLE GROCERY SUBTOTAL (Optional) CASH TAXABLE...
  • Page 37 Vendor (Sale) Coupon %1 key programmed as an open amount discount on entire sale, taxable by Tax 1. Single Open Sale Coupon GROCERY GROCERY SUBTOTAL COUPON (% 1) CASH %2 key programmed as a preset .50 discount on entire sale, taxable by Tax 1. Single Preset Sale Coupon GROCERY CHERRY...
  • Page 38 Multiple Open Sale Coupons GROCERY GROCERY SUBTOTAL COUPON (% 1) COUPON (% 1) CASH Operating Guide • 37 SER-6500II/6540II Program Manual...

  • Page 39: Void Key Operations

    Void Key Operations The void key shares the error correct (last item void) and void (previous item) functions. Which function applies depends on the order of the keystroke performed. Error Correct GROCERY Error Correct operations void the last item entered, provided no other key has been pressed TAXABLE GROCERY VOID...

  • Page 40: Merchandise Return Operations

    Merchandise Return Operations The merchandise return key is used to refund money while correcting all related totals affected by the original sale. Returns may be made as part of a regular sale (as an exchange), or outside a sale to simply take the merchandise back (as a refund). RETURN Press the Return Merchandise key before MDSE...
  • Page 41 Return of discounted merchandise. % 1 key programmed as a 10.00% item discount, taxable by Tax 1. RETURN MDSE TAXABLE GROCERY SUBTOTAL (Optional) CASH 40 • Operating Guide SER-6500II/6540II Program Manual...

  • Page 42: Add Check Operations

    Add Check Operations ONION The ADD CHECK key is used to apply RINGS different discounts to separate meals which are all paid for at once. DELI Press the ADD CHECK key after each order, and follow with SUBTOTAL for the total of SUBTOTAL all orders.

  • Page 43: Tax Shift Operations

    Tax Shift Operations When tax shift operations are performed, the shift light on the display will illuminate. Tax shift operations apply only to one item at a time. A tax shift procedure will add tax to non- taxable items, and remove tax from taxable items. To Charge Tax on a Non-Taxable Item To charge Tax 1, depress 1 followed by the TAX key;...

  • Page 44: Tax Exempt Operations

    Tax Exempt Operations To Exempt Tax on Entire Sale Enter the entire sale as you would normally and, after pressing the SUBTOTAL key (mandatory), press the TAX EXEMPT key. This key has been pre-programmed to remove one or more tax rates from an entire sale. NLU 1 NLU 2 NLU 3...

  • Page 45: Tendering Operations

    Tendering Operations All tendering to this point has been to the CASH key. In this section, the finer points of cash tendering are covered as well as all the other available tender options. Labels on your tender keys may differ from those shown here, so space has been provided for your dealer to write in custom descriptors and operating requirements.

  • Page 46: Check Cashing

    Check Cashing A function key is available for the express purpose of cashing checks. Enter the check amount and depress the CHECK CASHING key. CHECK CASHING Charge Tendering NLU 1 Depending upon how your register is set up, charge sales are tendered by NLU 2 pressing an individual charge key, or by entering...

  • Page 47: Food Stamp Tender Operation

    Food Stamp Tender Operation The Food Stamp key has NLU 1 been programmed to forgive all tax on amounts paid for NLU 2 with Food Stamps. NLU 3 NOTE: Food Stamp change of less than $1.00 SUBTOTAL is applied towards the (Optional) purchase of non-Food F/STMP...

  • Page 48: Post Tendering

    Post Tendering Operators are able to re-calculate the amount tendered in cash, in order to display the correct change. The operator simply re-enters the cash amount to be tendered and presses the CASH key. The correct change amount is then displayed. NOTE: Post Tender Function is an optional feature, and allowed on cash transactions only.

  • Page 49: Validation Operations

    Validation Operations Single line validations on the receipt/journal printer can be performed after PLU entries, Received on Account and Paid Out operations, % key entries, Merchandise Returns, voids, and tendering operations by inserting the form depressing the VALID key. If an operation is programmed with validation compulsory, the cash drawer will not open until the compulsion is satisfied.

  • Page 50: Non-Add Number Entry Operation

    Non-add Number Entry Operation PLUs may be programmed to require a Non-add entry. Non-add numbers are entered using the #/NO SALE key. GROCERY # / NO SALE SUBTOTAL (Optional) CASH No Sale Operation NOTE: The cash drawer will open. % / NO SALE Operating Guide •...

  • Page 51: Received On Account Operations

    Received On Account Operations If you intend to enter multiple payments using the R/A (Received on Account) key, begin the key sequence by pressing the R/A key. This locks the register in a received on account operation, and requires the operator to press the R/A key again in order to complete the cycle. Entries to the R/A key while within a sale are not allowed.

  • Page 52: Paid Out Operation

    Paid Out Operation Paid Out (P/O) operations follow the same guidelines as received on account. To begin a paid out operation, press the P/O key, followed by the amount and the method of payment. A final depression of the P/O key ends the operation. The P/O key may also be used as a "drop"...

  • Page 53: Void Position (Transaction Void) Operations

    VOID Position (Transaction Void) Operations Most operations which can be performed with the control lock in the REG position can be un- done with the control lock in the VOID position. The exceptions are Merchandise Returns, Error correct, and previous item voids within a sale. VOID position operations will adjust all sale totals.

  • Page 54: Cancel Operations

    Cancel Operations Depression of the CANCEL key anywhere within a transaction cancels that transaction. This is not a tender key! Transactions of up to a maximum of eighty items may be canceled. If a Cancel function is attempted after the entering more than eighty items, the function will ERROR .

  • Page 55: Size And Modifier Keys

    Size and Modifier Keys Size and Modifier keys are used to access different products (or items) from a single key on the keyboard. Using a single NLU key, labeled "SHAKE", a combination of size and modifier keys can access up to 25 different shakes. Here's how: Size keys are labeled Child, Small, Medium, Large, and Jumbo.

  • Page 56: Promo Function

    PROMO Function The PROMO key allows the operator to account for promotional items (buy two, get one free). By design, this key will remove the items cost from the sale, but not the count. In the case of buy two, get one free, the count remains three items, but the customer is only charged for two. X/TIME TACO COKE...

  • Page 57: Scale Key

    SCALE Key The SER-6500/6540 may be interfaced to a load-cell scale, allowing direct entry of the item's weight by using the SCALE key. Item keys and PLUs which have been programmed to require scale entry will sound an error tone and prompt the operator to make a scale entry if they access the key or PLU directly.

  • Page 58: Manual Weight Entry

    Manual Weight Entry Operators may also make manual weight entries if the item has been programmed to accept them. You must use the decimal key for manual weight entry. SCALE DELI SUBTOTAL (Optional) CASH Tare Weights The tare weight accounts for the weight of the vessel or container used to hold the product being weighed.

  • Page 59: Drive Thru / Food Service Features

    Drive Thru / Food Service Features Quick service or fast food applications may put to use special features of the Samsung SER- 6500II and SER-6540II. These special features include: Condiments Kitchen Printing Print key Eat-In, Take-Out, and Drive-Thru functions New Order (P/Bal)

  • Page 60: Eat-In, Take-Out, And Drive Thru Destination Only Keys

    Eat-In, Take-out, and Drive Thru Destination Only Keys Your register may require the depression of one of the above function keys before ending each transaction. Each of the above keys is programmed separately to adjust taxes on each sale. Some locales will tax food purchases one way if the food is consumed on the premises, and another if it is "carried out"...
  • Page 61 Drive Thru Example The same order again, only registered as Drive-Thru. Items are taxed the same as Take-Out, but the descriptor identifies the sale as Drive-Thru. CHICKEN X/TIME SOFT SHELL COKE SUBTOTAL (Optional) DRIVE THRU CASH 60 • Operating Guide SER-6500II/6540II Program Manual...

  • Page 62: Condiments Kitchen Printing

    Condiments Kitchen Printing Condiments are PLUs or item keys that are specially programmed for kitchen printing. Condiments are most often, as their name infers, things added to an item such as mustard, ketchup, onions, etc. They may also be cooking or preparation instructions. These additions and instructions appear with the main item on print-outs issued by the receipt and kitchen printers.

  • Page 63: Print Key

    PRINT Key The PRINT key allows the operator to alter the normal printer output by sending it to a kitchen printer, or by sending receipt output to a directly attached remote printer for a regular sales transaction. For Special Orders This arrangement allows the operator to send items to the kitchen printer that either wouldn't normally go there, or require special attention.

  • Page 64: Sending The Receipt To The Remote Printer

    Sending the Receipt to the Remote Printer When the PRINT key has been programmed to re-route receipt output, the following key sequences are required to produce a reciept in either batch mode or real time (instant) mode. Check with your manager regarding which key sequence is proper for your application. Batch Mode BURGER PIZZA...

  • Page 65: Drive-Up Window Operatons

    Drive-Up Window Operatons In applications where one station may be taking orders and another collecting payments, orders may be stored for a time before they are paid. This may also be true of establishments that take phone in orders for carry-out. New Order (P/BAL) Store Order (Service) Recall Order (Check #)
  • Page 66 Pressing the NEW ORDER (P/BAL) key anywhere within the sale gets the same result as beginning the sale with that key: BURGER LARGE FRIES (P/BAL) ORDER MEDIUM COLA STORE (SERV) ORDER In a carry-out application, the customer may call in an order well in advance, and pay for it when it is picked up or delivered.
  • Page 67 Recalling an Order The operator may recall an existing order either by entering the order number and pressing the RECALL ORDER (Check #) key, or simply pressing the RECALL ORDER key to retrieve the oldest (lowest) number in the system. Once the order has been recalled, items may be added or voided, the order paid, or it may be stored again for later payment.
  • Page 68 Entering an Order Number For orders that have been assigned an order number, or orders paid out of turn, enter the order number and press RECALL ORDER#. (CHECK #) RECALL ORDER SUBTOTAL (Optional) CASH Operating Guide • 67 SER-6500II/6540II Program Manual...

  • Page 69: Food Service / Table Service

    Food Service / Table Service Check Tracking In an environment that allows customers to "run a tab", the Samsung SER-6500/6540 may be programmed to allow check tracking in the form of either hard or soft checks. Hard checks involve a form provided by the house, which is inserted into the guest check printer each time it is serviced.

  • Page 70: Picking Up An Existing Balance

    Picking Up an Existing Balance Depending on your register's programming, you may recall an existing balance in on of the following ways: Check # CHECK # MUSH ROOMS ONION RINGS SERVICE Table # The TABLE # key will recall the lowest check number assigned that table number.

  • Page 71: Closing Or Paying A Guest Check

    Closing or Paying a Guest Check Closing a Guest Check with Cash Pick up the current balance by recalling the guest check as shown earlier, then press SUBTOTAL. Enter the amount tendered, and press CASH. The register will call for the operator to insert the guest check, and print a record of the tendering operation and close out the account.
  • Page 72 Closing a Guest Check with Check Tender Pick up the current balance by recalling the guest check as shown earlier, then press SUBTOTAL. Enter the amount tendered, and press CHECK. The register will call for the operator to insert the guest check, and print a record of the tendering operation and close out the account, as with cash transactions.
  • Page 73 Closing a Guest Check with Charge/Adding a Tip Amount The TIP key is used to add a gratuity to an existing balance immediately before payment. The tip key may be used with any form of payment. Pick up a current balance by recalling the guest check as shown earlier, then press SUBTOTAL.
  • Page 74 % Tip Function Some establishments automatically add a tip to the check. When this is the case, simply recall the guest check balance and press the SUBTOTAL key, followed by the TIP key. The register will calculate the preset percentage and add it to the total due. Either CHECK # SUBTOTAL...

  • Page 75: Soft Check Operations

    Soft Check Operations PRINT CHECK Key Soft check check tracking operations follow the same general rules as those for hard checks, except that it is not necessary to print the guest check every time it is serviced. Opening new guest checks, retrieving existing balances, and closing guest checks require all the same keystrokes.
  • Page 76 Picking Up a Balance & Printing For Presentation CHECK # ITEM ITEM PRINT CHECK SERVICE Entire order to date is printed Operating Guide • 75 SER-6500II/6540II Program Manual...

  • Page 77: Transferring Guest Checks To Another Server

    Transferring Guest Checks to Another Server Guest check transfer is a management function, meaning that the keylock must be in the X- Mode position. In the event that responsibility for an active guest check has to be passed to a different server, follow these guidelines: Sign on the server accepting the active guest check(s), CASHIER...

  • Page 78: Scanning

    Scanning Scanning UPC, EAN, or store generated bar codes is just another way to enter a PLU number into the register. Each time an item is scanned, the register enters the PLU number read from the bar code. Your 6500II/6540II can also be set to scan price or weight embedded bar codes. Price embedded bar codes will print with the correct embedded price;...
  • Page 79 PLU PRICE SCAN ITEM 78 • Operating Guide SER-6500II/6540II Program Manual...

  • Page 80: Time Keeping Features

    Time Keeping Features The Samsung SER-6500/6540 features a built-in time clock, allowing it to track employee hours worked. All time keeping operations take place at one register, which holds all the time keeping data. Ask your manager to identify the register used for time keeping.

  • Page 81: X-Mode Programming

    X-Mode Programming Introduction X-Mode programming for the Samsung SER-6500II/6540II may also be considered Manager programming, since many of the functions may fall under the responsibility of the store manager. X-Mode programming involves setting the default size and modifier levels (for pop-up mode), signing in and out of training mode, turning the receipt print on and off, and cash declaration procedures.

  • Page 82: 77 Sbtl - Set Default Size

    77 SBTL - Set Default Size Five Size keys are available for placement on the SER-6500/6540 keyboard. Size function keys are programmable in P-Mode to manipulate the PLU number assigned to any given NLU key. Size and modifier keys may be programmed to "Pop-Up" after each time they are used. By popping up, they return to a predetermined size or modifier level.

  • Page 83: 78 Subtotal - Set Default Modifier

    78 SUBTOTAL - Set Default Modifier The default modifier is programmable. All considerations listed for default Size also apply to default Modifier programming. See the programming section of this manual for more information regarding building PLU numbers using the Size and Modifier keys. Programming the Default Modifier: SUBTOTAL X/TIME...

  • Page 84: 88 Sbtl - Enter/Exit Training Mode

    88 SBTL - Enter/Exit Training Mode The keylock is required to be in the X-Mode position in order to sign in and out of training mode. This offers a level of security to prevent mis-use of training mode operation. "TRAINING" is printed on the top of all training transactions (both receipt and detail) as well as any kitchen printer output.

  • Page 85: 99 Sbtl - Receipt On / Off

    99 SBTL - Receipt On / Off The receipt printer may be turned on and off in X-Mode. If the register has been programmed for buffered receipt, the receipt printer itself should be programmed off in X-Mode. An additional keystroke at the end of a sale (the depression of the CASH key) will issue a receipt. Additional programming for buffered receipts is done in P-Mode (50 SUBTOTAL), where multiple receipt and stub receipt are available.

  • Page 86: X-Mode Cash Declaration

    X-Mode Cash Declaration Cash declaration is not a part of programming, but a management function which takes place with the keylock in the X position. Please note that the cash declaration process begins and ends with pressing the CASH key. If, while taking reports, the manager should inadvertently press the CASH key, they will begin the cash declaration process.
  • Page 87 An alternative method of tender entry when performing cash declaration allows you to use the register as you would use an adding machine. For example, the manager may enter an amount for each type of cash tender instead of one total amount. They may also enter one check at a time if desired.
  • Page 88 X-Mode Programming • 87 SER-6500II/6540II Program Manual...

  • Page 89: P-Mode Programming

    P-Mode Programming Introduction This section covers all Manager programming in the “P” position. PLU Programming • Preset Price/HALO • PLU Descriptor Programming (up to twelve characters) Clerk/Cashier Programming: • Sign-on Code Programming - Each Clerk may be assigned a secret sign-in code of up to ten digits.

  • Page 90: Plu Programming

    PLU Programming PLUs may be assigned a number of up to 14 digits, in order to accommodate scanning of UPC codes. To register a sale, PLU entries may be made by entering the PLU number and pressing the PLU key, scanning an item, which enters the UPC number as the PLU number, or pressing a key on the keyboard (an NLU, or Number Look Up) which has been assigned a PLU number.

  • Page 91: 200 Sbtl - Plu Price / Halo Programming

    200 SBTL - PLU Price / HALO Programming PLUs may be programmed to register either a pre-set price, or to accept an open amount. PLUs programmed to accept an open amount may be programmed for an entry limit, or High Amount Lock Out.

  • Page 92: 300 Sbtl - Plu Descriptor Programming

    300 SBTL - PLU Descriptor Programming Like status and price programming, descriptors may be programmed for one or a thousand PLUs. PLUs may have a descriptor of up to 12 characters. These descriptors may be entered by their two digit alpha-codes on either model machine, or by using the alpha keyboard overlay on the SER-6500II.
  • Page 93 Programming the Descriptor for a single PLU: PLU CODE SUBTOTAL 1-14 Digits _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ X/TIME CASH _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Up to twelve 3-digit alpha codes Programming the Descriptor for a range of PLUs: STARTING...

  • Page 94: Clerk/Cashier Programming

    Clerk/Cashier Programming 1 to 99 clerks were allocated as part of S-Mode memory allocation programming. P-Mode Clerk/Cashier programming is divided into four areas: 1. Sign-on Code Programming - Each Clerk may be assigned a secret sign-in code of up to ten digits. 2.
  • Page 95 Clerk Descriptor Programming Key Sequence Using Alpha Overlay Program Another? CLERK # SUBTOTAL X/TIME 1-99 VALIDATE SUBTOTAL CASH Type up to twelve characters Up to twelve 3-digit alpha codes Clerk Descriptor Programming Key Sequence Using Codes Program Another? CLERK # SUBTOTAL X/TIME 1-99...

  • Page 96: 820 Sbtl - Clerk Status Programming

    820 SBTL - Clerk Status Programming Clerk status programming determines which labor group each clerk belongs to. Each labor group has its own report total. Clerk drawer assignments are also made as part of status programming. Clerks may be signed exclusively to drawers 1 - 3, or barred from cash sales by programming 0 as the drawer number.

  • Page 97: 1400 Sbtl - Date And Time Programming

    1400 SBTL - Date and Time Programming Date and time are maintained automatically, with the date advancing each night at midnight. When the register is removed from it's power source, the time and date are maintained by the NiCad battery found on the main board. You may find, however, that the time needs adjustment (during daylight savings time for example).

  • Page 98: Ser-6500Ii/6540Ii Reports

    SER-6500II/6540II Reports Overview System reports are divided into two basic categories; "X", or read-only, and "Z", or read & reset to zero. Most reports are available in both categories. Some reports, such as "In-Drawer" reports and the From-To Department report are only available in X-Mode. Some reports also provide identical but separate "Period to Date"...

  • Page 99: String Reports

    String Reports Two programmable String Reports are also available. A String Report will automatically execute each of the predetermined reports one after the other. By using pre-programmed String Reports, store closing and end-of-shift reports may all be taken by entering a single command. 100 •...

  • Page 100: Report Table

    Report Table Control Report Report Key Sequence Lock Report Type Number Mode Position Financial 1 – SBTL 21 – SBTL 31 – SBTL Time 2 – SBTL 22 – SBTL 32 – SBTL All PLU 3 – SBTL 23 – SBTL 33 –...
  • Page 101 Control Report Report Key Sequence Lock Report Type Number Mode Position Cash-in-Drawer 7 – SBTL 27 – SBTL 37 – SBTL Check-in-Drawer 8 – SBTL 28 – SBTL 38 – SBTL Food Stamp-in- 9 – SBTL Drawer 29 – SBTL 39 –...
  • Page 102 Control Report Report Key Sequence Lock Report Type Number Mode Position Individual Clerk 14 – SBTL, #, CLERK Time Report 214 – SBTL, #, CLERK 314 – SBTL, #, CLERK Items By Group 15 – SBTL Report 215 – SBTL 315 –...

  • Page 103: Report Examples

    Report Examples The following examples have been labeled to point out areas of special interest. A short introduction will accompany each example, giving additional information specific to that report. Reports shown may be modified as part of register custom programming. Financial Report The report shown is a stand-alone (non-IRC) Financial Report.

  • Page 104: Financial Report Notes

    These are reference totals (both counts and amounts) for Eat-in and Take-out orders. Discounts, Coupons, and Surcharges are individually programmable, and may or may not affect gross and net sales. Ask your Store Manager or Samsung dealer to point out which of these keys affect totals for balancing.

  • Page 105: Irc Reports

    IRC Reports The Financial report shown is data consolidated from both register 1 & 2. IRC Reports are identical in content to individual (stand-alone) register reports. Z-Mode IRC reports will consolidate data and reset totals to zero on each register included in the report. 106 •...

  • Page 106: Sales Time Report

    Sales Time Report The Sales Time report breaks the days business into 24 one hour sections, each listing the number of customers (sales transactions) and the total sales for that time period. SER-6500II/6540II Reports • 107 SER-6500II/6540II Program Manual...

  • Page 107: Plu Reports

    PLU Reports PLU reports (All PLUs / From -To PLU / Items By Group) all list the PLU descriptor, quantity sold, preset price (if applicable) and total sales dollar amount. Print programming options allow the addition of PLU #, along with PROMO, WASTE, and ITEM USAGE counts.

  • Page 108: All Clerks/Cashiers Report Individual Clerk/Cashier Report

    All Clerks/Cashiers Report Individual Clerk/Cashier Report Clerk reports list the number of customers (sales transactions), net sales, and counts for No Sales, PROMO, and WASTE operations. If the register has been programmed to track "items by cashier", they are listed after the above information. The clerk report can be generated with or without media information.

  • Page 109: Drawer Reports

    Drawer Reports Individual reports are available for Cash, Check, and Food Stamp drawer amounts. Samples are shown for each. Cash-In-Drawer Report Check-In-Drawer Report Food Stamp-In-Drawer Report 110 • SER-6500II/6540II Reports SER-6500II/6540II Program Manual...

  • Page 110: Financial Group Report

    Financial Group Report Your register has the ability to sort items sold into as many as 99 groups. Each of these groups has its own descriptor, which appears on this report. Counts and dollar amounts are given for each group. SER-6500II/6540II Reports •...

  • Page 111: Labor Groups Report

    Labor Groups Report This report is available as a stand-alone report only, and will issue an error if attempted in IRC mode. 112 • SER-6500II/6540II Reports SER-6500II/6540II Program Manual...

  • Page 112: Daily Sales Report

    Daily Sales Report The Daily Sales report resembles the time report in that it lists totals and counts for each day of the month since the last Z report. SER-6500II/6540II Reports • 113 SER-6500II/6540II Program Manual...

  • Page 113: Time Keeping Reports

    Time Keeping Reports Time keeping reports list Employees who have been active since the last Z report, times clocked in and out, and total hours worked. 114 • SER-6500II/6540II Reports SER-6500II/6540II Program Manual...

  • Page 114: Items By Group Report

    Items by Group Report This feature must first be activated in S-Mode and may not be available on your machine. The Items By Group report lists the group name followed by sales information for each item reporting to that group. This sales data is shared with all other PLU reports. If PLU totals were reset using an earlier report, they will not appear in this report.

  • Page 115: Open Check Reports

    Open Check Reports Systems using tracking totals (Check Tracking or Drive-Thru) keep a list of open (unpaid) tracking totals in memory. This information may be seen by taking an Open Check report (for either one or all servers) at any register. 116 •...

  • Page 116: Clear Pre-Polling Memory

    Clear Pre-polling memory This report only becomes necessary when reports are unsuccessfully polled by a PC. If the “BUSY” error displays, enter 18 – SBTL in the Z key lock position to clear the error. SER-6500II/6540II Reports • 117 SER-6500II/6540II Program Manual...

  • Page 117: String Reports

    String Reports String reports execute two or more of the reports listed in the previous pages with a single command. The key position (X- or Z-Mode) has been pre-programmed for each section of the report. Once the string report has been initiated, each report within the string runs just as it would if the operator was to enter each of the report codes separately.

  • Page 118: Balancing Formulas

    Balancing Formulas Net Sales $ Example PLU Sales Total Tax 1 Tax 2 Tax 3 Tax 4 Sale Coupon Amouts Sale Percent Discounts Sale Surcharge Amounts Net Sales Gross Sales $ Example Net Sales Negative PLU Total Item Coupon Total Item Percent Discount Sale Coupon Amounts Sale Percent Discounts...

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