Warranty Services - Hangar 9 Christen Eagle II 90 ARF Assembly Manual

LIMITATION OF LIABILITy
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN
IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use,
setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or
injury. By the act of use, setup or assembly, the user accepts
all resulting liability. If you as the purchaser or user are
not prepared to accept the liability associated with the use
of the Product, purchaser is advised to return the Product
immediately in new and unused condition to the place of
purchase.
LAW
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
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Warranty Services

QUESTIONS, ASSISTANCE, AND SERvICES
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.com, or
call 877.504.0233 toll free to speak to a Product Support
representative. You may also find information on our website
at www.horizonhobby.com.
INSPECTION OR SERvICES
If this Product needs to be inspected or serviced, please
use the Horizon Online Service Request submission process
found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original
boxes may be included, but are not designed to withstand
the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility.
An Online Service Request is available at http://www.
horizonhobby.com under the Support tab. If you do not have
internet access, please contact Horizon Product Support to
obtain a RMA number along with instructions for submitting
your product for service. When calling Horizon, you will be
asked to provide your complete name, street address, email
address and phone number where you can be reached during
business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a
brief summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure
your name, address, and RMA number are clearly written on
the outside of the shipping carton.
Notice: Do not ship LiPo batteries to
horizon. If you have any issue with a LiPo
battery, please contact the appropriate
horizon Product Support office.
WARRANTy REQUIREMENTS
For Warranty consideration, you must include
your original sales receipt verifying the proof-
of-purchase date. Provided warranty conditions have
been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the sole
discretion of Horizon.
NON-WARRANTy SERvICE
Should your service not be covered by warranty
service will be completed and payment will be
required without notification or estimate of the
expense unless the expense exceeds 50% of
the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service
without notification. Service estimates are available upon
request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money
orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any
item to Horizon for service, you are agreeing to Horizon's
Terms and Conditions found on our website http://www.
horizonhobby.com/Service/Request.
UNITED STATES
(Electronics and engines)
Horizon Service Center
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
productsupport@horizonhobby.com
877-504-0233
Online Repair Request visit:
www.horizonhobby.com/service
(All other products)
Horizon Product Support
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
productsupport@horizonhobby.com
877-504-0233
Hangar 9 Christen Eagle II 90 ARF