Troubleshooting - Siemens OpenStage 30T User Manual

Introduction

Troubleshooting

If your phone does not operate as you expect, check the following points
before reporting a fault to your telephone services manager:
No dial tone
• Check that the phone is connected to the telephone network.
Phone does not ring
This may happen because:
• Your calls are diverted (you hear a special tone when you lift the
handset and the upper line of the display usually shows the phone
number to which calls are diverted).
• Do not disturb is set (the upper line of the display usually shows "DO
NOT DISTURB"). See the HiPath DX online user guide for further
information.
• Hot-desking has been set at another phone. See the HiPath DX online
user guide for further information.
• The ringing volume is too low.
Cannot dial an external number
This may happen because:
• You do not have the privilege.
• Your phone is locked. See the HiPath DX online user guide for further
information.
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