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Siemens OpenStage 30T User Manual

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HiPath DX
(Ver. 10 onwards)
OpenStage 30T Phone User Guide
1QDB 50168 AAA - Issue 1
Communication for the open minded
Siemens Enterprise Communications
www.siemenshipathdx.com

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  Summary of Contents for Siemens OpenStage 30T

  • Page 1 HiPath DX (Ver. 10 onwards) OpenStage 30T Phone User Guide 1QDB 50168 AAA - Issue 1 Communication for the open minded Siemens Enterprise Communications www.siemenshipathdx.com...
  • Page 2 Waste Electrical and Electronic Equipment (WEEE) All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This product is covered by the European Directive 2002/96/EC.
  • Page 3: Table Of Contents

    Contents Introduction ....................3   About this user guide ................3   About your phone ..................4   Troubleshooting ..................8   Producing and fitting the inlay ..............9   Standard features ..................10   Handling calls ..................11   Message waiting ..................
  • Page 4: Product View

    Typical OpenStage 30T phone Hookswitch Hands-free Redial Divert Headset key/LED key/LED key/LED Message Waiting key/LED Mute key/LED Volume keys Menu key/LED Enquiry (R) key/LED Shift key/LED Navigation keys Programmable keys/LEDs...
  • Page 5: Introduction

    Menu features How to use the features on the phone’s menu. Other user guides This user guide covers only the basic operation of the OpenStage 30T phone. Refer to the following user guides for more detailed information: • HiPath DX Telephone Features User Guide for information on using the standard HiPath DX features.
  • Page 6: About Your Phone

    Introduction About your phone Display Your phone’s 2-line display shows the progress of your calls and provides a menu system which you can navigate using the Menu navigation keys. To see the display clearly, adjust the contrast; see the HiPath DX online user guide.
  • Page 7: Feature Keys

    Introduction Feature keys Your phone has eight fixed feature keys with associated LEDs as follows: Hookswitch - used to make a follow-on call. Redial - see page 19. Divert - see page 29. Headset - see page 25. Mute - see page 23. Hands-free - see page 24.
  • Page 8: Headset Working

    Introduction Keysystem working If your phone is set up for keysystem group working, each of the programmable keys can be dedicated to: • a colleague’s phone, or • an external telephone line. For each key assigned to a member of the keysystem group: •...
  • Page 9: Cleaning Your Phone

    Introduction Using the handset with a hearing aid The handset has a special induction coupling for in-ear hearing aids that have a switch setting marked T. Set the switch on your hearing aid to the T position, this will give you the best sound quality. Cleaning your phone Use a damp or antistatic cloth to clean your phone.
  • Page 10: Troubleshooting

    Introduction Troubleshooting If your phone does not operate as you expect, check the following points before reporting a fault to your telephone services manager: No dial tone • Check that the phone is connected to the telephone network. Phone does not ring This may happen because: •...
  • Page 11: Producing And Fitting The Inlay

    You then simply type the required text into the displayed fields and print the inlay out. At the time this user guide was produced the key-labelling tool could be accessed at: http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool (This location was correct at the time of writing).
  • Page 12: Standard Features

    Standard features This section of the guide describes the standard features available to you for handling calls: Handling calls ........... 11 Making a call ..........11 Answering a call ..........12 Clearing a call ..........13 Ring back ............13 Adjusting audio volumes .......
  • Page 13: Handling Calls

    Standard features Handling calls Making a call Pre-dialling Dial the number; <number> Delete last digit? to delete the last digit dialled, press When the number is complete, <number> either: Dial again? You hear ring tone. • lift the handset, or •...
  • Page 14: Answering A Call

    Standard features Dialling a programmed number If you have stored a number on a programmable key (see page 38): Press the relevant key <number> Dial again? The programmed number is displayed and dialled Lift the handset <number> Dial again? You hear ring tone When the call is answered, the <number>...
  • Page 15: Clearing A Call

    Standard features Clearing a call To clear a call: • if you are using the handset, replace it • if you are using hands-free mode, press Hands-free. The key's LED goes out. If the handset is off its cradle, replace it. •...
  • Page 16: Adjusting Audio Volumes

    Standard features Answering Ring back When the Ring back feature RING BACK <number> operates, you receive a long continuous ring Lift the handset or press Hands- <number> free or Headset within 15 seconds Ring back? You hear ring tone. Notes: This feature is not available on calls to an external number.
  • Page 17: Encryption

    Standard features Encryption If your telephone exchange is configured as a secure exchange, calls between phones may be encrypted. Depending on the configuration of your exchange, you may see one or both of the following messages during calls: • For secure calls the display shows the text ! Encrypted call for 5 seconds before the standard display is shown.
  • Page 18: Show Call Duration

    Standard features Show call duration To use this feature you must set the Call Timer to ON (see the Show telephone menu option on page 34 or refer to the HiPath DX online user guide). During a call Press ▲ or ▼ until the display <number>...
  • Page 19: Message Waiting

    Standard features Message waiting If you have voice mail configured on your phone, the Message Waiting key allows you to access a Voice Messaging System (VMS), and the Message Waiting LED indicates when you have a voice message. Initially you will need to program the Message Waiting key to allow your VMS to operate with your phone, see page 40.
  • Page 20 Standard features Cancelling a Second Message Waiting indication The Message Waiting LED is lit: Lift the handset Enter number Dial # # 6 0 # # # 6 0 # Dial again? Replace the handset <date> <time> <own number> Dual Indication LED The Message Waiting LED on your phone may be set to respond to a message waiting from: •...
  • Page 21: Redial

    Standard features Redial The last number you dialled is stored in your phone's memory. The Redial feature dials this number again and automatically selects hands- free operation. Using the Redial key When the phone is idle: Press Redial <number> Dial again? The last number is displayed and dialled You hear ring tone...
  • Page 22: Enquiry

    Standard features Enquiry While you are on a call, you can call another phone (internal or external) to make an enquiry/consultation request. During a call <number> Enquiry? Press OK or press Enquiry (R) Connect held call? The call is put on hold Make the enquiry/consultation call.
  • Page 23: Transfer

    Standard features Transfer If, for example, you receive a misdirected call, you can transfer the caller to the required phone. If the phone is not answered, or the called person does not wish to take the call, you can reconnect to the original call. You cannot transfer an external call to another external number.
  • Page 24: Conference

    Standard features Conference You can connect up to six phones together in a conference (which may include external calls). Setting up a conference During a call: Press OK or press Enquiry (R) and <second number> dial a second number Connect held call? The call is put on hold When the second number answers: <second number>...
  • Page 25: Mute

    Standard features Mute This feature allows you to switch off the microphone so that you can hold a private conversation that cannot be overheard by the called party (or called parties). Muting can be applied to the handset microphone, the headset microphone and the phone’s built-in microphone.
  • Page 26: Hands-Free Working

    Standard features Hands-free working Hands-free working allows you to answer your phone without picking up the handset. The phone's built-in microphone and loudspeaker are used instead. Making and answering calls Instructions for making and answering calls in hands-free are included on pages 11 and 12.
  • Page 27: Headset Working

    Standard features Headset working To use this feature you need an approved headset. CAUTION Acoustic shock: Before you use your headset, check that the volume setting is comfortable for your use. Making and answering calls Instructions for making and answering calls using a headset are included on pages 11 and 12.
  • Page 28: Menu Features

    Menu Features This section of the guide describes the features available to you on the menu: Idle display ............27 Show missed calls ..........28 Divert phone ............. 29 Action other feature ......... 31 Show telephone menu option ......34 Programming a number ........
  • Page 29: Idle Display

    Menu Features Idle display When your phone is idle, the top line of the display indicates the current date and time. The bottom line shows your phone number or one of several options. When the up and down arrows are displayed on the right of the bottom line, this indicates that you can use your phone’s menu navigation buttons to cycle through the menu options, as follows: Idle menu option...
  • Page 30: Show Missed Calls

    Menu Features Show missed calls If your phone rings but you don’t answer it, a missed call message is stored on your phone. If the same phone rings you more than once, only the latest message is stored on your phone. Displaying missed calls You have missed a call <date>...
  • Page 31: Divert Phone

    Menu Features Divert phone You can divert all your calls to another phone, for example, while you are away from your desk. Your telephone services manager controls whether you are allowed to divert calls to a number on the public network. Alternative features (described in the online guide) allow you to divert: •...
  • Page 32 Menu Features Cancelling diversion for all calls When the phone is idle: Press ▲ or ▼ until the display > <divert number> shows: Cancel diversion? Press OK - your phone displays: <date> <time> <own number>...
  • Page 33: Action Other Feature

    Menu Features Action other feature This menu option opens the Select feature menu which allows you to invoke features provided by your telephone exchange. Access to the features is controlled and therefore you may not be able to use all of them.
  • Page 34: Accessing The Features

    Menu Features Accessing the features For example, to access Set divert no reply: Press ▲ or ▼ until the display <date> <time> shows: Action other feature? Press OK SELECT FEATURE MENU Call options Press ▲ or ▼ to scroll through the SELECT FEATURE MENU feature groups Divert options...
  • Page 35 Menu Features Figure 1: Action other feature - menu structure...
  • Page 36: Show Telephone Menu Option

    Menu Features Show telephone menu option This menu option opens the Telephone menu which allows you to customise the operation of your phone to suit your particular requirements, for example to configure feature keys. Telephone settings you can change The settings are sub-divided into the following feature groups: •...
  • Page 37 Menu Features Set feature keys sub-menu This menu option opens the Set feature keys sub-menu which allows you to program a number or a feature on a Programmable key. The features are sub-divided into the following groups: • Telephone options •...
  • Page 38 Menu Features Figure 2: Show telephone menu – menu structure...
  • Page 39 Menu Features Figure 3: Set feature keys – sub-menu structure...
  • Page 40: Programming A Number

    Menu Features Programming a number You can program a number against a feature key using the Number store option on the Set feature keys sub-menu of the Telephone menu. When the phone is idle: Press ▲ or ▼ until the display <date>...
  • Page 41 Menu Features Either: PRESS A PROGRAMMABLE KEY Program another key - press OK Exit? and repeat from step 3, Exit - press ▲ or ▼ until the display <date> <time> shows Exit? then press OK <own number> To dial the programmed number, see page 12.
  • Page 42: Programming The Message Waiting Key

    Menu Features Programming the Message Waiting key You can program a number against the Message Waiting key using the Message waiting option on the Set feature keys sub-menu of the Telephone menu. You need to know the number to dial to access your voice mail system - ask your telephone services manager.
  • Page 43 Menu Features Press OK PLEASE ENTER NUMBER Clear? Enter the number to access your CHANGE HAS BEEN STORED voice mail system and press OK Edit another? After a short time the display <date> <time> shows: <own number> To use the Message Waiting key, see page 17. When the Message Waiting key is programmed, you can program a spare key to enter your mailbox identity number, etc.
  • Page 44 Siemens Enterprise Communications is owned by a joint venture of OpenScape, OpenStage and HiPath are The Gores Group and Siemens AG. The joint venture also encompasses Enterasys registered trademarks of Networks, which provides network infrastructure and security systems, delivering Siemens Enterprise Communications a perfect basis for joint communications solutions.