En-Bloc Dialing - Avaya 9504 User Manual

2. Making Calls
If you are not already on a call, then you can just dial the number. The first available appearance button will be used for
the call. Alternatively, you can press a specific appearance button in order to make a call using that button.
If the number you dial matches a user or group on the telephone system, the directory name of the user or group is
shown and the call starts altering the target.
If the call is to a user, and they do not answer, you can set a callback by pressing CallBack and then ending the call by
pressing Drop. When a callback is set, when the user next uses their phone or ends their current call, the system will call
you and when you answer, automatically make another call to the user.

2.1 En-Bloc Dialing

By default, when you start dialing a number on your phone, the phone immediately connects to the telephone system and
starts passing the digits you dial to the phone system. You cannot correct the digits you have already dialed except by
ending the call and starting again. Also if you pause dialing for too long the phone system may think that you have
finished dialing and will attempt to connect the call using only the digits you have completed dialing so far.
En-bloc dialing allows you to compose and edit the number to dial on your phone's display before it is sent to the phone
system to be dialed.
Through the phone's menus you can select whether you want to use traditional or en-bloc dialing when making calls. Your
chosen setting is then applied whenever you are using a phone that supports en-bloc dialing.
Dialing a Number Using En-Bloc Mode
1. With no connected call on the phone, start dialing. Do not lift the handset or select headset or speaker before
dialing.
2. You can use the
number or Clear to erase the whole number.
3. When you have completed the number as required, you can select how you want to make the call.
· Lift the handset to start a call using the handset.
· Pressing the Call soft key or OK button to start the call using the phone's
(speaker or headset). You can also press one of your idle call appearance to make the call using that
appearance.
· Press the Headset button to start the call on a headset connected to your phone.
· Press the Speaker button to start the call on your phone's handsfree speaker.
Enabling/Disabling En-Bloc Dialing
You can enable or disable your en-bloc dialing setting through the phone's Features menu.
1. Press the Features soft key if shown. To do this during a call, press the
Features soft key.
2. Use the up and down
4. Use the up and down
5. Use Change button to select On or Off.
9500 Series Phone User Guide
IP Office
right arrow key or the Bksp key to delete the previous digit dialed if you need to correct the
arrow keys to highlight Call Settings. Press Select.
arrow keys to highlight En-Bloc Dial.
default handsfree audio path
PHONE key and then press the
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