7. Troubleshooting
Removing Paper Jams
If a paper jam occurs, one of the following messages appears on the control panel:
Message
Internal Misfeed
Misfd: Stnd Tray
Misfeed: PprTray
Misfeed: Tray 1
Misfeed: Tray 2
Misfd: Dupl Unit
See the section identified by the message and remove the jammed paper accordingly.
Removing Printing Jams
• The inside of this machine becomes very hot. Do not touch the parts labeled " " (indicating a
hot surface).
• Some of this machine's internal components get very hot. For this reason, take care when
removing misfed paper. Not doing so could result in burns.
• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
• Toner on prints made immediately after clearing a paper jam may be insufficiently fused and may
smudge. Make test prints until smudges no longer appear.
• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine
will cause further jams and possibly damage the machine.
• Paper jam can cause pages to be lost. Check your print job for missing pages and reprint any
pages that did not print out.
Reference title
See page 152 "If paper jams inside the fusing
unit".
See page 154 "If paper jams inside a tray".
See page 156 "If paper jams inside the transfer
unit".
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