BT Quartet 3500 User Manual
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BT Quartet 3500 User Manual

BT Quartet 3500 User Manual

Combined cordless telephone and digital answering machine
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Quartet 3500
01/07/03
16:11
Page 1
Quartet 3500 User Guide ~ 5th Edition ~ 17th January '03 ~ 4393
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Quartet 3500
User
Combined Cordless Telephone
Guide
and Digital Answering Machine
1

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Summary of Contents for BT Quartet 3500

  • Page 1 16:11 Page 1 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 Quartet 3500 - foldout 2 01/07/03 16:09 Page 2 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Please open this page for a further ‘at a glance’ guide to your Quartet 3500...
  • Page 3 Quartet 3500 - foldout 1 01/07/03 16:08 Page 2 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Please open this page for an ‘at a glance’ guide to your Quartet 3500...

  • Page 4: At A Glance

    Quartet 3500 - foldout 1 01/07/03 16:08 Page 1 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 At a glance Handset Handset fascias Can be changed to suit your personal preference, Aerial see page 13.

  • Page 5: Base Unit

    Quartet 3500 - foldout 2 01/07/03 16:09 Page 1 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Power/In use/1571 light Aerial Base unit The green light comes on when Should be extended connected to the power supply...

  • Page 6: Menu Structure

    Quartet 3500 01/07/03 16:11 Page 3 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 MENU STRUCTURE Answer Record Memo Answer Settings Answer Mode Answer and Record Answer Only Outgoing Message Answer and Record Outgoing Message...

  • Page 7: Quick Guides

    01/07/03 16:11 Page 4 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Quick guide to handset display icons Battery icon – flashes when handset is on base and being charged. Battery icon – to indicate battery low.

  • Page 8: Quick Guide

    Quartet 3500 01/07/03 16:11 Page 5 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Quick guide Quick guide to most commonly used handset settings and functions Function Button combination Answer a call/End a call Make a call...

  • Page 9: Quick Guides

    Quartet 3500 01/07/03 16:11 Page 6 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Quick guide Quick guide to most commonly used answering machine settings and functions Function Button combination Switch answering machine ON/OFF: Press and release...

  • Page 10: Table Of Contents

    Quartet 3500 01/07/03 16:11 Page 7 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 In this guide Note There is a detailed Index at the back of this guide, see page 65. At a glance...

  • Page 11: Introduction

    Quartet 3500 01/07/03 16:11 Page 8 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Introduction Your Quartet 3500 is designed for ease Unpacking your of use and made to the high standards Quartet 3500 set by BT.

  • Page 12: Safety Information

    Quartet 3500 01/07/03 16:11 Page 9 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Safety information General Cleaning Only use the power supply unit Simply clean the handset and base included with the product. Using an...

  • Page 13: Setting Up

    Quartet 3500 01/07/03 16:11 Page 10 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Setting up Follow these steps to set up your Quartet 3500 ready for use. Plan the location Note Avoid touching the aerials during a Situate your Quartet 3500 close enough call as this may cause a clicking sound.
  • Page 14 Quartet 3500 01/07/03 16:11 Page 11 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 When you first use your Quartet 3500, Connect the base unit the rechargeable battery pack in the power supply to a power handset needs charging for 24 hours.
  • Page 15 Quartet 3500 01/07/03 16:11 Page 12 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To set the day Note (cont) To get the longest possible life from your battery, leave the handset off the Press the UP or DOWN button base unit for a few hours each day.
  • Page 16 Quartet 3500 01/07/03 16:11 Page 13 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To set the time Changing your handset fascias Press the UP or DOWN button There are 3 removeable handset fascias until the display shows to choose from (one is fitted already on Handset Settings .

  • Page 17: Using The Telephone

    Quartet 3500 01/07/03 16:11 Page 14 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Using the telephone Making and receiving calls To make an external call Lift the handset off the base unit. OPTION buttons Press the TALK button.

  • Page 18: Call Timer

    Quartet 3500 01/07/03 16:11 Page 15 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 If you have entered the To receive a call number correctly, press the TALK button to dial the number. The display will show When the phone rings: Calling .
  • Page 19 Quartet 3500 01/07/03 16:11 Page 16 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To select an alternative Note channel during a call The handset range is up to 250 metres from the base unit in ideal conditions.

  • Page 20: Secrecy/Music On Hold

    Quartet 3500 01/07/03 16:11 Page 17 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Secrecy/Music on hold To adjust the earpiece volume When on a call you can talk to someone During a call you can adjust...

  • Page 21: Name And Number Directory

    Quartet 3500 01/07/03 16:11 Page 18 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 For example, if you wish to 50 Name and Number enter the name TOM: Directory To enter the letter T, press the 8 button.
  • Page 22 Quartet 3500 01/07/03 16:11 Page 19 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 The display will show Entry To view and dial a name and Saved and then show the name number in the directory and number you have entered.
  • Page 23 Quartet 3500 01/07/03 16:11 Page 20 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 The display shows Entry Saved . To edit a name and number in Press the CLEAR button until the directory you return to the standby screen.

  • Page 24: Redial

    Quartet 3500 01/07/03 16:11 Page 21 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Use the UP or DOWN button Redial to scroll through the redial list to the number you require. Your handset automatically saves the...
  • Page 25 Quartet 3500 01/07/03 16:11 Page 22 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Press the COPY option button. COPY To delete a number from the redial list The display will show Enter Name .

  • Page 26: Paging

    Quartet 3500 01/07/03 16:11 Page 23 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Paging To delete all numbers from the redial list You can page the handset from the base unit to alert a handset user that they are wanted or to locate a missing Press the LNR button.

  • Page 27: Base Unit Settings

    Quartet 3500 01/07/03 16:11 Page 24 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Base unit settings You will hear a confirmation To adjust the base ringer tone. volume Press the CLEAR button until you return to the standby The base has 3 ringer volume screen.
  • Page 28 Quartet 3500 01/07/03 16:11 Page 25 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Use the UP or DOWN button to highlight which melody you require: 1 , 2 or 3 . You will hear a sample melody on each press.

  • Page 29: Handset Settings

    Quartet 3500 01/07/03 16:11 Page 26 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Handset settings To lock or unlock the keypad To adjust the handset ringer volume You can lock the keypad so that...
  • Page 30 Quartet 3500 01/07/03 16:11 Page 27 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Press the OK option button to Use the UP or DOWN button confirm. to highlight which melody you require: 1 , 2 or 3 . You will...
  • Page 31 Quartet 3500 01/07/03 16:11 Page 28 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 The current melody will be The current setting will be highlighted. highlighted. Use the UP or DOWN button Press either the OFF or ON to highlight which melody you options button.

  • Page 32: Bt Select Services

    Quartet 3500 01/07/03 16:11 Page 29 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 BT Select Services Caller Display Note It may take a couple of seconds for the display to show the telephone number IMPORTANT or name for an incoming call.
  • Page 33 Quartet 3500 01/07/03 16:11 Page 30 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 The number will be dialled New icon indicates that automatically and the display 14:51 22 Jul there are new will show Calling .
  • Page 34 Quartet 3500 01/07/03 16:11 Page 31 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 The display will show Entry Press the SAVE option button SAVE Deleted and then return to the to confirm. next entry in the Calls list.

  • Page 35: Call Waiting

    Quartet 3500 01/07/03 16:11 Page 32 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Call Waiting To use Call Waiting You can answer the second IMPORTANT call, without disconnecting your To use Call Waiting you must first...

  • Page 36: Voice Mail Indication

    Quartet 3500 01/07/03 16:11 Page 33 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Press the UP or DOWN button 1571 Voice mail indication until the display shows Base Settings . This feature will only work if you have subscribed to BT Answer 1571 or Press the OK option button.
  • Page 37 Quartet 3500 01/07/03 16:11 Page 34 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To access your voice mail Press the TALK button. Press the 1571 option button 1571 if it is displayed on the handset...

  • Page 38: Setting Up And Personalising Your Answering Machine

    Quartet 3500 01/07/03 16:11 Page 35 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Setting up and personalising your answering machine Your Quartet 3500 can digitally record Message display on the up to 13 minutes of messages, with...
  • Page 39 Quartet 3500 01/07/03 16:11 Page 36 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To switch the answering machine ON/OFF Message display You can switch the answering machine on and off using the base or the handset.

  • Page 40: Answer Delay

    Quartet 3500 01/07/03 16:12 Page 37 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 If you adjust the volume when Switch on/off using the handset: the answering machine is not being used, a beep sounds at Press the UP or DOWN button each press.

  • Page 41: Audible Message Alert

    Quartet 3500 01/07/03 16:12 Page 38 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 When you hear the setting you Use the UP or DOWN button want, do not press the Skip to highlight the setting you button again.

  • Page 42: Outgoing Messages

    Quartet 3500 01/07/03 16:12 Page 39 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Answer and Record To set audible message alert Your Quartet 3500 has a pre-recorded via the handset Answer and Record outgoing message...
  • Page 43 Quartet 3500 01/07/03 16:12 Page 40 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To record your own Answer Press the NEW option button. and Record outgoing You will hear, “Please speak message after the tone. To end recording, press #”.
  • Page 44 Quartet 3500 01/07/03 16:12 Page 41 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To record your own Answer Press the OK option button. Only outgoing message Use the UP or DOWN button to scroll to Answer Only .
  • Page 45 Quartet 3500 01/07/03 16:12 Page 42 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To check or play your To check or play your outgoing message via outgoing message via the base unit the handset...

  • Page 46: Answer Mode

    Quartet 3500 01/07/03 16:12 Page 43 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Press the CLEAR button until To set the answer mode via you return to the standby the handset screen. Pick up the handset.
  • Page 47 Quartet 3500 01/07/03 16:12 Page 44 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 outgoing message will be played. To delete your own outgoing Press the CLEAR button until message and re-instate the you return to the standby screen.

  • Page 48: Via The Base Unit

    Quartet 3500 01/07/03 16:12 Page 45 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Using the answering machine via the base unit At the start of each message, the number of the message is announced. The message number will also be shown on the base unit display.
  • Page 49 Quartet 3500 01/07/03 16:12 Page 46 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Press the SKIP button to To pause a message during Skip return to the start of the playback current message. Press again...
  • Page 50 Quartet 3500 01/07/03 16:12 Page 47 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To delete all messages When all messages have been played the prompt will announce, “End of messages. To delete all messages, press delete”.

  • Page 51: Using The Answering Machine Via The Handset

    Quartet 3500 01/07/03 16:12 Page 48 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Using the answering machine via the handset e.g., Play messages Press the NEW options button to play new messages only. The prompt will announce, “You have (n) new messages”,...

  • Page 52: During Message Playback

    Quartet 3500 01/07/03 16:12 Page 49 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 During message playback To skip back during message playback When a message is being played the handset display will show the number...
  • Page 53 Quartet 3500 01/07/03 16:12 Page 50 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Playback of the next message To delete all messages will begin. The message has not actually been deleted at When all messages have been...

  • Page 54: Memos

    Quartet 3500 01/07/03 16:12 Page 51 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Memos Press the button to end recording. A personal memo can be recorded on The display will return to the your Quartet 3500 and left as a memo standby screen.

  • Page 55: Call Screening/Call Intercept

    Quartet 3500 01/07/03 16:12 Page 52 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 If you decide to take the call, Call screening/ press the TALK button. Call intercept Recording will stop automatically. You can let your answering machine If you want to end call pick up a call, even if you are in.

  • Page 56: Remote Access

    Quartet 3500 01/07/03 16:12 Page 53 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Remote access You can turn your Quartet 3500 Enter a 3-digit PIN code of answering machine on and off and your choice.

  • Page 57: Time Saver

    Quartet 3500 01/07/03 16:12 Page 54 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To check for messages Note remotely You cannot use this feature if you have BT Answer 1571 or Call Dial your telephone number Minder active, as the call will be and wait.

  • Page 58: Operating The Answering Machine Remotely

    Quartet 3500 01/07/03 16:12 Page 55 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Operating the answering “To set a new security code, press 9” machine remotely “To hear main menu, press 1”. When you have accessed your answering...

  • Page 59: Using Quartet 3000 Additional Handsets

    Quartet 3500 01/07/03 16:12 Page 56 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Using Quartet 3000 additional handsets You can buy and use up to four more Note Quartet 3000 additional handsets with your Quartet 3500 to extend your...
  • Page 60 Quartet 3500 01/07/03 16:12 Page 57 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 To de-register a handset Press the OK options button. The display will show Press Press the UP or DOWN Page On Base Until Base Beeps .

  • Page 61: Transferring Calls

    Quartet 3500 01/07/03 16:12 Page 58 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 If after a further 30 seconds Transferring calls the call is not taken then the caller will be disconnected. You can transfer calls between handsets that are registered to the base unit.

  • Page 62: General Information

    Quartet 3500 01/07/03 16:12 Page 59 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 General information tampering with the equipment, or any Guarantee attempt at adjustment or repair other than through approved agents. Your Quartet 3500 is guaranteed for a •...

  • Page 63: If You Have To Return Your Product

    Quartet 3500 01/07/03 16:12 Page 60 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Only use approved power supply, item If you have to return code: 872264. your product Only use approved batteries, item code 006988.

  • Page 64: Call Security

    Quartet 3500 01/07/03 16:12 Page 61 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Unplug the white connector and Note (cont) remove the old battery pack. To get the longest possible life from your battery, take the handset off the base unit for a few hours each day.

  • Page 65: Switchboard Compatibility

    Quartet 3500 01/07/03 16:12 Page 62 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Switchboard compatibility Press the OK option button to confirm. This product is intended for use within You will hear a confirmation the UK for connection to the public beep.

  • Page 66: Help And Advice

    01/07/03 16:12 Page 63 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Help and advice If you have any problems using your Quartet 3500, this section will give you the most common, easy to follow solutions.

  • Page 67: Telephone Problems

    Quartet 3500 01/07/03 16:12 Page 64 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Telephone problems Possible cause Solution You may be trying to use tone dialling See page 62 to change to pulse • You have dialling tone but the on a pulse dialling exchange.

  • Page 68: Index

    Quartet 3500 01/07/03 16:12 Page 65 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Index Answer mode 571 voice mail indication set via base dditional handsets set via handset Aerials Audible message alert Answering machine...
  • Page 69 Quartet 3500 01/07/03 16:12 Page 66 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Calls list uarantee information copy to directory andset delete a number additional delete whole list aerial dial a number charging view...
  • Page 70 Quartet 3500 01/07/03 16:12 Page 67 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 check or play via handset Ringer record Answer and Record base record Answer only handset set answer mode via base afety information...
  • Page 71 Quartet 3500 01/07/03 16:12 Page 68 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the...
  • Page 72 Quartet 3500 01/07/03 16:12 Page 69 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time.

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