BT BT3960 Quick Start Manual

Troubleshooting

Most problems can be fixed with a few simple checks.
Problem Solution
No dial tone or line cord error Only use the cables and batteries supplied. Make sure
message displayed on-screen both the mains power adaptor cable and telephone line
cord are plugged into the correct sockets.
Poor speech quality Make sure the product is not located too close to other
electrical appliances. This can also help to improve the
handset range from the base.
Battery icon is The battery charge is very low. Make sure you charge
animated in a cycle the batteries for 16 hours before use to ensure
when charging maximum battery performance
Using broadband on the To avoid problems with your broadband or noise on
same phone line? your phone line, you might need to plug your telephone
line cord into the wall via a microfilter (not supplied).
If your main phone socket
has a single socket,
as shown, you'll
need to use
microfilters

General information

For information on safety instructions,
cleaning, technical information or connecting
to a switchboard, please refer to the 'General
information' section in the full user guide at
bt.com/producthelp
Guarantee
Your BT3960 is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT's or its agent's
discretion the option to replace the BT3960, or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced with
a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as
instructed.
You don't need to use
This guarantee does not cover any faults or defects
microfilters if your main
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
phone socket has two
attempt at adjustment or repair other than through
separate sockets, like
approved agents.
either of these:
This guarantee does not affect your statutory rights.
To find out what to do, if your phone is in or outside
of the 12 month guarantee, please look in the full user
guide at bt.com/producthelp
© British Telecommunications plc 2017.
Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000
Designed and produced by The Art & Design Partnership (ADP). Printed in China / Issue 2 / ADP05-17
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It's all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in
the best way – to be kinder to the planet, get rid of
dangerous things more safely and bury less rubbish
in the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Warning
You won't be able to call 999 from this phone if there's a
power cut, so make sure you've got another way to call
for help in an emergency.
Radio Equipment Directive
Declaration of Conformity
Hereby, British Telecommunications plc declares
that the radio equipment type BT3960 Telephone
(088189, 088190, 088191) is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity
is available at the following internet address:
bt.com/producthelp
Radio transmission information
Frequency range 1881.792 – 1897.344MHz
Max power 125.89mW 21.0 dBm
BT3960
Digital Cordless Phone with Answer Machine
Please
turn
over