Do you have a question about the BT7660 and is the answer not in the manual?
Questions and answers
Kathleen Lawley
March 23, 2025
Why when I phone a number it says busy
1 comments:
Mr. Anderson
May 14, 2025
The BT7660 may say "busy" when calling a number if the line you are calling is already in use or the number is engaged. This is a normal network response and not necessarily an issue with your phone.
This answer is automatically generated
Margaret Chilton
April 18, 2025
I cannot get my answer machine to work. It is not recording any messages.
1 comments:
Mr. Anderson
May 9, 2025
If your BT7660 answer machine is not recording messages, try the following steps:
1. Check Answer Mode: - Press the Menu button. - Use the arrow buttons to navigate to "Answ Machine" and press OK. - Select "Answer Mode" and press OK. - Make sure "Answer + Rec" is selected, not "Answer only".
2. Check Memory: - If the memory is full (less than 15 seconds of recording time), the machine switches to "Answer only" mode. - Delete old messages by pressing and holding the Delete button on the base until you hear a confirmation tone.
3. Check Ring Delay: - Set the ring delay to fewer than 6 rings if using voicemail services like BT 1571. - Press Menu, go to "Answ Machine", press OK. - Navigate to "Answ Setting", then "Ring delay", and select a value less than 6.
These steps should restore message recording functionality.
This answer is automatically generated
John Gurd
April 8, 2025
Can I extend the incoming call ring time
1 comments:
Mr. Anderson
April 9, 2025
Yes, you can extend the incoming call ring time on the BT BT7660 by adjusting the "Ring delay" setting in the answer machine menu. To ensure compatibility with BT 1571 voicemail, the answer delay should be set to fewer than 6 rings. Do not set it to more than 5 rings if you use BT 1571.
This answer is automatically generated
Dave
January 28, 2025
How can I get the date and time of calls on my answerphone
1 comments:
Mr. Anderson
February 10, 2025
If you have subscribed to a Caller Display service, the date and time may be set automatically when you receive a call. To manually set the date and time on the BT7660, follow these steps:
1. Press the button. 2. Scroll to Clock/Alarm and press the button. 3. Follow the on-screen instructions to set the date and time.
This will ensure that your calls have the correct date and time displayed.
This answer is automatically generated
Patricia Anne Kay
January 23, 2025
How can I extend the ring time before answer phone clicks in
1 comments:
Mr. Anderson
May 14, 2025
To extend the ring time before the answer phone activates on the BT BT7660:
1. Press the Menu button. 2. Press the navigation buttons until you see "Answ Machine," then press Select. 3. Press the navigation buttons until you see "Answ Setting," then press Select. 4. When you see "Ring delay," press Select. 5. Use the navigation buttons to choose the number of rings you want. 6. Press Select to confirm.
Make sure the ring delay is set to fewer rings than your voicemail service (e.g., for BT 1571, set it to 5 rings or less).
This answer is automatically generated
Kathleen Smith
July 25, 2025
why does busy show after pressing telephone numbers every time
Reg Squire
February 4, 2025
is there an audible warning when a message is left on a bt 7660 phone
1 comments:
Mr. Anderson
February 10, 2025
Yes, the BT 7660 phone has an audible warning for new messages. When a new message is received, "Play" flashes on the base, and pressing it plays the new messages.
Digital cordless phone with answer machine (66 pages)
Summary of Contents for BT BT7660
Page 1
BT7660 with easy call blocking and answer machine Quick Set-up and User Guide Digital Cordless Phone with Answering Machine You’ll need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled features, including accessing your Calls list. Charges may apply.
Page 2
To make sure your handset gives you the best range and reception, avoid interference by placing it away from any large metal objects like fridge-freezers, microwave ovens, or electronic products such as computers and TVs. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 3
Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT7660 if you use any other type of batteries. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• The base station should be plugged into the mains power socket all the time. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 5
Please use power supply unit item code 066270. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 6
Then gently take the call the helpline on batteries out. 0800 145 6789*. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 7
* Calls made from within the UK mainland network and mobile networks if your main phone socket has two are free. International call costs vary. separate sockets, like these: If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Answer a call using handsfree ....22 Delete numbers from the Block List Switching to handsfree during a call ..22 or to Unblock a number .....28 Redial ..........22 The Block button.......29 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 9
Call screening ........44 The Calls List ........37 Playing messages using the handset ..45 Viewing or dialling an entry in the Message playback ......46 Calls List ...........38 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 10
Holding a three-way call ....58 Turning the handset tones on or off ... 51 Help ..........59 Changing the handset name ....51 Turning the backlight on or off ..52 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 11
Declaration of Conformity ....65 UK - Radio Equipment Directive Declaration of Conformity ....65 Guarantee .........65 Technical details ........66 Connecting to a switchboard .....66 For your records ........66 If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
In standby, press and hold to dial a saved speed dial number. Long press to make internal calls to other handsets registered to the base. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 13
End a call or press and hold to turn handset on or off. Add a space when typing. Press and hold to toggle between uppercase and lowercase characters when typing. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Lets you know the answer machine is on. Flashes if you have new answer machine messages. Lets you know the signal range from your new phone’s base If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Press to select the option Navigation buttons displayed on the screen above Scroll up or down through the button or to confirm entry. the menu options. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Allow VIP Always on Start & end Block list Always on Start & end Change PIN Block Number View Add new Edit Delete Delete All If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 17
Melody 1-10 Key Tone Docking Tone Base Tone Base Melody Melody 1-5 Base Volume Medium High Melody off Handset Name Auto Pick-up Auto Hang-up Backlight If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 18
Answ Setting Ring delay 2-9 Rings Time Saver Remote Acc. Deactivate Change PIN Activate Hs Screening Bs Screening Calls menu Call Log Calls List Answ Machine If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Base light Lights up constantly when the phone is on the base. Flashes when the handset is on a call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Auto hang-up On is the default setting. See page 52. caller display service, the caller’s number will show on the display. Press to answer the call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
1. Type the number you want to call and then press twice. You’ll hear your call on the loudspeaker. Press to switch between the earpiece and loudspeaker. 2. Press to end the call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Viewing and dialling a number in the redial list 1. Press . The last number will show. 2. Press to get to the number you want. 3. Press to connect your call. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Deleting the entire redial list 1. Press and then 2. Press until you see Delete all. Press 3. You’ll be asked to confirm. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
The display screen on each handset will show Paging for up to 30 seconds. again to When you’ve found your handset, press stop the ringing. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
On to block calls from selected call type or Off using and press The call types are; Intern’l Withheld Unavailable Payphone If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
, Block all is shown. 5. Always On is displayed, press 6. Press Switch BT Call Blocking off Repeat steps above until Off is shown then press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Blacklist is shown, then press Block mode is displayed. Press 4. Press until Block List is shown, press 5. Always On is displayed, press 6. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Block number is shown, then press 4. Scroll to Delete, press , then use select the number you want to delete. 5. Press , Confirm? is shown, press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4. Enter the new 4 digit access PIN and press , then enter it again when prompted and press . Saved! will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
VIP list. If you do, press ; if not, press . Your new entry will be saved. 6. The display will return to New Entry. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
The first entry will show. 2. Press to scroll through the entries. 3. When the phonebook entry you want shows on the screen, press to dial it. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
VIP list. If you do, press ; if not, press Your new entry will be saved. 7. Saved! will show on the home screen and you’ll hear the confirmation tone. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Press 4. You’ll be asked to confirm you want to delete the phonebook entry. Press . Deleted will show and you’ll hear a confirmation tone. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Dialling a speed dial entry 1. On the keypad, press and hold the speed dial number you’ve assigned your phonebook entry to. Their phone number will be dialled automatically. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Your Calls List will store up to 50 calls. When a payphone it’s full, the newest call will replace the oldest. Ringback = a ringback call If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4. When you get to it, select OK by pressing 5. Save number will show on the display screen. Press 6. Type in the phonebook entry name, using the handset keypad. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
4. Use the arrow buttons to scroll through the menu until you get to Delete All and press . You’ll be asked to confirm. Press to delete. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
With the pre-recorded messages, you’ll get two options. Answer + Rec lets callers leave a message; Answer only just answers your calls. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Playing the current outgoing message 1. Press to get to the menu. 2. Use the arrow buttons to get to Answ Machine. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
45 and 47. 4. Follow the onscreen prompt and record your memo. Press when you’re finished. 5. Your memo will then be played back to you. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
If you’ve got Time Saver switched on, when you call in to check your answer machine messages remotely, if you have new messages your phone answers after If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
When Base screening is switched on, you’ll hear the caller leaving a message through the base. When Handset screening is on, you’ll hear them through the handset. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
If you’ve got caller display, the number of the caller and the date and time they left the message will be shown on the screen. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
, and then use the arrow buttons to scroll through to Answ Machine. Press 2. Press until you get to Delete All. Press 3. You’ll be asked to confirm. Press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
5. Type your current PIN, press 6. Type in your new PIN and press and then repeat this step. Your new PIN will be saved. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
2 play all messages 3 play next message 6 delete current message 7 switch answer machine on 8 stop playback 9 turn answer machine off If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
3. Ring Volume will show on your display screen. Press icon will be displayed on the home screen. , then use the arrow buttons to scroll through the volume options and then press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Handset Name. Press 3. Type in the name you want to give your handset using the keypad and press to save. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Up or Auto Pick-Up, then press 3. Press again to go between On and Off. When you get to the option you want, press your changes will be saved. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
To change some of the settings on your phone, you’ll need to give your access PIN. This is a four-digit number and the default is set to 0000. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Reset and then press 3. Reset Confirm? will show on the screen. Press confirm. When your handset has finished resetting, you’ll hear a confirmation beep. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
When the alarm goes off, the screen will light up, the alarm will ring at the medium level and Alarm On and the will flash on the display. To switch it off, press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
1. Press , then press to Advanced Set. Press 2. Press until you come to Unregister. Press 3. Type your 4 digit PIN, then press If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
3. When the handset answers, announce the caller and then press to transfer the call. If the handset doesn’t answer, press and hold again to talk to your caller. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
3. When the other handset answers, you can announce the call and press to connect the calls. 4. If the other handset doesn’t answer, press and hold to talk to your caller again. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• The ringer volume may be switched off. See page 50. • Check that the mains power is correctly connected. • Check your Call Blocking settings. See page 25. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 60
• The network might not have the caller’s number information. • There isn’t an exact name or number match in your phonebook. Check that you’ve stored the full STD dialling code. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Page 61
Help Can’t register a handset to a base • You can register up to four handsets to your BT7660 base. Check that you haven’t gone over the limits. • Check that you’ve entered the correct system PIN number (default PIN 0000).
Page 62
• Non-BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • To buy extra handsets, call us on 0800 145 6789*. Billing enquiries Please see the phone number shown on your BT bill. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
• Electronic devices hate liquids; don’t place devices unplug the power and phone line cord during an and power adapters in damp areas or near sources of electrical storm water or splashes If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
– go to recyclenow.com to find the one nearest to you. Please dispose of this carefully and help to protect our planet. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
If you bought the product more than 28 days ago, we might replace it with a refurbished or repaired one. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
PBXs and some BT Calling Features, or those services available via your network provider. The BT7660 supports time break recall but not earth loop recall. If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp...
Need help?
Do you have a question about the BT7660 and is the answer not in the manual?
Questions and answers
Why when I phone a number it says busy
The BT7660 may say "busy" when calling a number if the line you are calling is already in use or the number is engaged. This is a normal network response and not necessarily an issue with your phone.
This answer is automatically generated
I cannot get my answer machine to work. It is not recording any messages.
If your BT7660 answer machine is not recording messages, try the following steps:
1. Check Answer Mode:
- Press the Menu button.
- Use the arrow buttons to navigate to "Answ Machine" and press OK.
- Select "Answer Mode" and press OK.
- Make sure "Answer + Rec" is selected, not "Answer only".
2. Check Memory:
- If the memory is full (less than 15 seconds of recording time), the machine switches to "Answer only" mode.
- Delete old messages by pressing and holding the Delete button on the base until you hear a confirmation tone.
3. Check Ring Delay:
- Set the ring delay to fewer than 6 rings if using voicemail services like BT 1571.
- Press Menu, go to "Answ Machine", press OK.
- Navigate to "Answ Setting", then "Ring delay", and select a value less than 6.
These steps should restore message recording functionality.
This answer is automatically generated
Can I extend the incoming call ring time
Yes, you can extend the incoming call ring time on the BT BT7660 by adjusting the "Ring delay" setting in the answer machine menu. To ensure compatibility with BT 1571 voicemail, the answer delay should be set to fewer than 6 rings. Do not set it to more than 5 rings if you use BT 1571.
This answer is automatically generated
How can I get the date and time of calls on my answerphone
If you have subscribed to a Caller Display service, the date and time may be set automatically when you receive a call. To manually set the date and time on the BT7660, follow these steps:
1. Press the button.
2. Scroll to Clock/Alarm and press the button.
3. Follow the on-screen instructions to set the date and time.
This will ensure that your calls have the correct date and time displayed.
This answer is automatically generated
How can I extend the ring time before answer phone clicks in
To extend the ring time before the answer phone activates on the BT BT7660:
1. Press the Menu button.
2. Press the navigation buttons until you see "Answ Machine," then press Select.
3. Press the navigation buttons until you see "Answ Setting," then press Select.
4. When you see "Ring delay," press Select.
5. Use the navigation buttons to choose the number of rings you want.
6. Press Select to confirm.
Make sure the ring delay is set to fewer rings than your voicemail service (e.g., for BT 1571, set it to 5 rings or less).
This answer is automatically generated
why does busy show after pressing telephone numbers every time
is there an audible warning when a message is left on a bt 7660 phone
Yes, the BT 7660 phone has an audible warning for new messages. When a new message is received, "Play" flashes on the base, and pressing it plays the new messages.
This answer is automatically generated