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BT 4100 User Manual

Bt synergy 4100 cordless telephone user guide
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Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771
User Guide
BT SYNERGY 4100

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Summary of Contents for BT 4100

  • Page 1 Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 User Guide BT SYNERGY 4100...

  • Page 2: Digital Cordless Telephone

    Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Welcome… to your BT Synergy 4100 Digital Cordless Telephone • 255 Name and number phonebook to store all your contact numbers for easy dialling. • Copy the whole phonebook or individual entries to and from your mobile phone SIM card.
  • Page 3 Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’,...

  • Page 4: Table Of Contents

    Keypad lock .....20 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Paging ......20 255 Name and number phonebook .
  • Page 5 Standard text entry ....50 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Writing tips for standard text entry . . .50 Receiving and reading text messages .
  • Page 6 Recall ......80 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...

  • Page 7: Getting Started

    The green Power/In use light comes on. Power adaptor cable If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com WARNING Do not place your BT Synergy 4100 in the bathroom or other humid areas.

  • Page 8: Setting Up For Multiple Packs

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 2. Rechargeable batteries are already fitted in your handset.
  • Page 9 The handset number will be shown on the display. Your BT Synergy 4100 is ready for If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Battery performance To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

  • Page 10: Getting To Know Your Phone

    For use with Call Waiting, page 43. In standby mode, use to make an internal call, page 67. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Calls light Illuminates when the line is in use.

  • Page 11: Handset Display Icons

    * For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...

  • Page 12: Base Buttons And Leds

    Getting to know your phone Base buttons and LEDs If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Power/In use light (GREEN) On when the power is on.

  • Page 13: Navigating The Menus

    DEF3É∆ def3èé GHI4 I ghi4i JKL5 jkl5 MNO6ÑÖO mno6ñöo If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Button Upper case Lower case π PQRS7 I ∑ pqrs7 TUV8 Ü0 . tuv8úü WXYZ9 wxyz9 0!?¡¿&§...

  • Page 14: Menu Map

    Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM Copy* To be able to use this feature, you must ensure that your mobile phone SIM card is inserted into the SIM reader slot on your BT Synergy 4100.

  • Page 15: Using The Phone

    End a call 1. Press Place the handset back on the base/charger. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com . The icon is displayed. When you make a call, the Calls...

  • Page 16: Receive A Call

    Auto answer ON is the default setting. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Receive a call When you receive a call, the phone rings and the Calls light on the handset flashes.

  • Page 17: Secrecy

    When the phone rings: 1. Press twice. The call is transferred to the loudspeaker. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com appears in the display and Using the phone During a handsfree call, press Menu to change the volume.

  • Page 18: Redial The Last Number Called

    Redial numbers can be up to 32 digits long. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Switch to handsfree during a call During a call: 1.

  • Page 19: Copy A Number From The Redial List

    3. Select the option to confirm. displayed. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Enter Number is displayed. Menu Save option to confirm.

  • Page 20: Delete All Redial Numbers

    NOT be able to dial the emergency numbers 999 and 112. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Delete all redial numbers 1.

  • Page 21: Name And Number Phonebook

    Enter the name using the keypad. 4. Select option to confirm. 5. Enter the telephone number using the keypad. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Add Entry is highlighted, to display Enter Number is displayed.

  • Page 22: View/Check Details For An Entry

    TOM, press then scroll through the entries under T. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 6. Select option to confirm.

  • Page 23: Edit A Name And Number

    Delete a name and number 1. Select the option. The phonebook entry you used last is displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Menu to display Edit Entry to delete Edit Number to confirm.

  • Page 24: Copy An Entry To Another Handset

    TOM, press then scroll through the entries under T. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Menu 2.

  • Page 25: Copy The Entire Phonebook To Another Handset

    OK. Please Wait The display shows (where is the selected handset). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com . When Menu to display Copy Copying to Handset...

  • Page 26: Copy To Or From A Sim Card

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 5. At the receiving handset the display shows...
  • Page 27 SIM PIN Error is displayed and the display will return to the phonebook menu. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com while it checks your will be displayed. will be displayed, if you have...

  • Page 28: Access Code

    BT Synergy 4100 Helpline for assistance on 0870 605 8047. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Access code 1.

  • Page 29: Handset Settings

    Menu Handset Ringer Melody 2. Press until Menu displayed then select the If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed option. External Volume option. Menu Menu is displayed option.

  • Page 30: Handset Earpiece Volume

    Handset settings You will hear a sample ring on each button press. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Menu 3.

  • Page 31: Auto Answer

    3. Press to delete unwanted characters and enter a new name using the keypad. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed is displayed then option and you will hear a...

  • Page 32: Display Language

    Handset settings If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 4. Select the tone. 5. Press and hold Display language You can change the language that is shown on your handset display.
  • Page 33 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed is displayed then Key Tones...

  • Page 34: Base Settings

    You will hear a sample ring on each button press. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Base ringer volume The base has 6 ringer volume settings: Off or 1 to 5.

  • Page 35: Pin Code

    (Tone/Time Break). If required you can change this setting, the dial mode options are Tone/Time Break, Tone/Earth or Pulse/Earth. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed then is displayed then select...

  • Page 36: Restore Default Settings

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 1.

  • Page 37: Default Settings

    SMS Outgoing SC Number 1 SMS Incoming SC Number 2 SMS Outgoing SC Number 2 SMS Common Box Sub Address If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com BT SYNERGY English Empty...

  • Page 38: Date And Time Settings

    Service from your network provider the time will be set when you receive your first call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Set the time Menu Date & Time Settings 1.

  • Page 39: Set The Alarm

    Silence the alarm 1. Press the STOP option button. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select Once On Daily , then Date and time settings...

  • Page 40: Bt Calling Features

    Withheld will be displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.

  • Page 41: Copy A Calls List Number To The Phonebook

    Display shows 7. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com If the number is unavailable, Unavailable . The number will be...

  • Page 42: Delete A Calls List Number

    If you decide not to delete, select Save option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Delete a Calls list number 1.

  • Page 43: Call Waiting

    2. Press and continue your conversation with the second caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com BT Calling Features IMPORTANT To use Call Waiting you must first subscribe to the service from your network provider.

  • Page 44: Voice Mail/Message Waiting

    Calls list (see page 40). While viewing the number in the Calls list, press to dial the server number and then follow the instructions given to access your messages. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...

  • Page 45: Text Messaging

    (www.bt.com) to find out how much it costs to send a text message (depends upon your call package). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com IMPORTANT You must subscribe to your Network Provider’s Caller Display...

  • Page 46: Send A Text Message

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Send a text message 1.
  • Page 47 Save – to save a message in the Outbox for sending later. Select OK. Message Saved If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Text E-Mail to display further Save and select OK.
  • Page 48 * Maximum number of messages across Inbox and Outbox and Drafts is 50. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Delete –...

  • Page 49: Entering Text

    3, press four times. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Text messaging If there is a problem sending a...

  • Page 50: Standard Text Entry

    < > [ ] { }| ~ ^ ¿ ¿ ¡ § ° If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771...

  • Page 51: Receiving And Reading Text Messages

    4. The first ten characters of the newest message are displayed first. To view the full details for this message select the option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com symbol is displayed. Select the is displayed. Select the...
  • Page 52 Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 To view the details for another message, press Menu to scroll and highlight the message you want and...
  • Page 53 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com again to confirm. Send again to confirm. Press...

  • Page 54: Read, Edit, Send Texts Stored In The Outbox

    (sub-addresses), see page 58. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Read, edit, send or delete texts stored in the Outbox 1.

  • Page 55: Service Centre Numbers

    Network’s text Centre. If you accidentally delete the Incoming or Outgoing Service Centre numbers you will need to re-enter them in order for your text Service to work. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...

  • Page 56: Adding Or Changing Service Centre Numbers

    (see next section). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 You can enter up to 4 Service Centre numbers.

  • Page 57: Select A Send Service Centre Number

    Menu option. 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the is displayed. is displayed. option. Outgoing...

  • Page 58: Message Alert Beeps

    BT Synergy 4100. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771...

  • Page 59: Set A User Area

    9. Enter a sub address number which is not already in use and press OK, then press Save. 10.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the is displayed. Text messaging...

  • Page 60: How Callers Send A Text To A User Area

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 How callers send a text to a user area...

  • Page 61: Edit A User Area

    10.Enter a sub address number which is not already in use and press OK, then press Save. 11.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select OK. is displayed. Edit option.

  • Page 62: Delete A User Area

    Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Delete a user area 1. Press Menu 2. Press Menu Select OK.

  • Page 63: Check The Common Box Sub Address

    Enter a new code for the box and select OK. 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select OK. is displayed.

  • Page 64: Change Auto Save Setting

    Save the outbox to be sent/completed later. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Send option settings Change the auto save setting 1.

  • Page 65: Using Additional Handsets

    Register Base is displayed select the confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com You must charge your additional handset for 24 hours before registering it. is displayed, then...

  • Page 66: Select A Base

    The BT Synergy default base PIN is 0000, see page 35. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 4. Use the keypad to enter the number of the base you want to register to The display shows, e.g.

  • Page 67: De-Register A Handset

    The user can press to answer the call. 3. Press to end the call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed, then option. option. – 5) then select is displayed.

  • Page 68: Transferring Calls

    100 seconds, it will be transferred back to the original handset. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Transferring calls You can transfer an external call to another handset registered to the base.
  • Page 69 3. When the internal handset user answers, select the option to begin the 3-way call. 4. Press to finish the 3-way call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Using additional handsets option.

  • Page 70: Help

    The ringer volume may be switched off, see page 29. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 65. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
  • Page 71 The caller may have withheld their number. • An exact name/number match was not found in your phonebook. Check that you have stored the full STD dialling code. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Help...
  • Page 72 Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 4100 base and you can register your BT Synergy 4100 handset to up to 4 bases. Check that you have not exceeded the limits.

  • Page 73: Possible Problems With Text Messaging

    Cannot send text • Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prefix presents your number for you.
  • Page 74 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771...
  • Page 75 You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the option.

  • Page 76: General Information

    BT accepts no responsibility for damage caused to your BT Synergy 4100 by using any other types of batteries. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Safety information • Only use the power supply suitable for the BT Synergy 4100 range.

  • Page 77: Cleaning

    There is a slight chance your phone could be damaged by an electrical storm. We recommend If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com General information that you unplug the power and telephone line cord during an electrical storm.

  • Page 78: Guarantee

    Help section beginning on page 70 or contact the Helpline on 0870 6058047 or email bt.helpdesk@suncorptech.com for assistance. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 •...

  • Page 79: R&Tte

    This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com General information For your records Date of purchase:...

  • Page 80: Connecting To A Switchboard

    Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
  • Page 81 Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771...
  • Page 82 Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771...
  • Page 83 Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771...
  • Page 84 Synergy 4100 – Issue 3 – Edition 1 – 21.08.06 – 7771 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.

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Synergy 4100

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