BT QUARTET 3500 User Manual
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BT QUARTET 3500 User Manual

BT QUARTET 3500 User Manual

Combined cordless telephone and digital answering machine
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Summary of Contents for BT QUARTET 3500

  • Page 1 Quartet 3500...
  • Page 2 Please open this page for an ‘at a glance’ guide to your Quartet 3500...
  • Page 3 Please open this page for a further ‘at a glance’ guide to your Quartet 3500...

  • Page 4: At A Glance

    For use with a Last number redial/ switchboard/PBX and Pause button BT Select Services, see pages 19 and 62. Redials up to 5 of the last Also allows you to use numbers called, or press to the Call Waiting feature, enter a pause in a stored see page 32.
  • Page 5 Should be extended connected to the power supply to obtain the best and flashes when in use, or when signal and reception you have a new BT Answer 1571 available, see page 10. message, see page 33. Charging light Message...

  • Page 7: Quick Guides

    – flashes when handset is on base and being charged. – to indicate battery low. – flashes to indicate that new calls have been received in the Calls list. – indicates that the 1571 voice mail detection feature is switched on. Flashes to indicate new voice mail messages have been received.

  • Page 8: Quick Guide

    Quick guide , to scroll through to entry, to dial number displayed. , display shows , enter name using keypad, , display shows enter the number, , to scroll through to entry, press to dial number displayed. During a call, press to increase or decrease volume.
  • Page 9 Quick guide Press and release until display shows , press either until display shows until display shows , display shows , after tone speak message then press . until display shows until display shows until display shows , after tone speak message then press . Press and hold the button until you hear “Please select outgoing message”, then release the button.

  • Page 10: Table Of Contents

    Using the telephone Using Quartet 3000 additional handsets General information Base unit settings Handset settings BT Select Services Help and advice Setting up and personalising Index your answering machine In this user guide, we’ve included helpful tips and useful notes. They are...

  • Page 11: Introduction

    (on the underside of the base unit) 3 handset fascias For guarantee purposes proof of (1 already fitted purchase is required, so please keep on the handset) your receipt. If you have problems with your phone, call the Quartet 3500 Helpline...

  • Page 12: Safety Information

    Safety information Only use the power supply unit Simply clean the handset and base included with the product. Using an station with a damp (not wet) cloth, unauthorised power supply will or an anti-static wipe. Never use invalidate your guarantee and may household polish as this will damage damage the telephone.

  • Page 13: Setting Up

    Setting up Avoid touching the aerials during a Situate your Quartet 3500 close enough call as this may cause a clicking sound. to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to avoid interference.
  • Page 14 When you first use your Quartet 3500, the rechargeable battery pack in the handset needs charging for 24 hours. Place the handset on the base unit, ensuring the contacts are touching. The red light will come on. The charging light will remain...
  • Page 15 To get the longest possible life from your battery, leave the handset off the Press the button base unit for a few hours each day. until the display shows Press the option button. Press the button until the display shows Press the option button.
  • Page 16 If you subscribe to a Caller Display Service from your Network Provider the time will be set when you receive your first call. If you have any difficulties setting up your Quartet 3500 please call the Helpline on...

  • Page 17: Using The Telephone

    The green In Use light on the base unit begins to flash and buttons the handset display will show icon while it is in use. Your Quartet 3500 has a menu driven Listen for the dialling tone. display. The buttons Dial the number you want.
  • Page 18 If you have entered the number correctly, press the button to dial the number. The display will show When the phone rings: The handset display will show or if you have subscribed to a Caller Display Service it will show your caller’s telephone number or name if Your handset will automatically time you have stored it in your...
  • Page 19 To cancel channel seeking at any time, press the button. Your Quartet 3500 handset uses a telescopic aerial that should be pulled out when on a call to obtain the best signal and reception available.
  • Page 20 When on a call you can talk to someone During a call you can adjust in the same room without your caller the volume of the handset hearing. receiver. The earpiece volume will remain at the volume level you set until you adjust it again.
  • Page 21 For example, if you wish to enter the name TOM: To enter the letter T, press the button. The cursor will You can store fifty of your most automatically move to the right. frequently used names and telephone numbers in the directory. Please note To enter the letter O, press the that numbers can be no longer than button three times.
  • Page 22 The display will show and then show the name and number you have entered. Press the button until Press the option you return to the standby button. screen. The first entry in the directory Please note that you MUST will be displayed (if there are enter a name and a number, no entries in the directory the if you do not your entry will...
  • Page 23 The display shows Press the button until you return to the standby screen. Press the option button. The first entry in the directory will be displayed. Use the button to scroll through the directory to Press the option find the entry you want to edit. button.
  • Page 24 Use the button to scroll through the redial list to the number you require. Your handset automatically saves the last 5 telephone numbers dialled into a Press the button when redial list. You can then redial any of the number you want to redial the last 5 numbers called or copy is displayed.
  • Page 25 Press the option button. The display will show Enter a name using the Press the button. keypad (as shown on page 18, The last number you called “To store a name and number will be shown on the display. in the directory”). Use the button Press the...
  • Page 26 You can page the handset from the base unit to alert a handset user that they are wanted or to locate a missing Press the button. handset. However, paging calls cannot The last number you called will be answered by a handset. be shown on the display.

  • Page 27: Base Unit Settings

    Base unit settings You will hear a confirmation tone. Press the button until you return to the standby The base has 3 ringer volume screen. settings: Off, Low and High. The default setting is High. Press the button until the display shows Press the options button.
  • Page 28 Use the button to highlight which melody you require: , or . You will hear a sample melody on each press. Press the options button to confirm. You will hear a confirmation tone. Press the button until you return to the standby screen.

  • Page 29: Handset Settings

    Handset settings You can lock the keypad so that The handset has 3 ringer it cannot be used accidentally while carrying it around. volume settings: Off, Low and High. The default setting is High. Press the button If the keypad is locked you until the display shows will NOT be able to dial the emergency numbers...
  • Page 30 Press the option button to Use the button confirm. to highlight which melody you require: , or . You will You will hear a confirmation hear a sample melody on each tone. press. Press the button until Press the option button to you return to the standby confirm.
  • Page 31 Please note that if you switch the handset keytones off, you will not hear any confirmation tones when altering the Quartet 3500 settings. Press the button until the display shows Press the options button.

  • Page 32: Bt Select Services

    Network Provider. A quarterly fee is payable. For more information on BT’s Select Services call BT free on If you have subscribed to your Network The Calls list holds up to 30 telephone Provider’s Caller Display Service, you numbers and they are stored in the will be able to see your caller’s number...
  • Page 33 The number will be dialled automatically and the display will show When the display shows after the time and date it means that it is a new call that has not been viewed yet. When all calls have been viewed Press the option will disappear and the call counter will...
  • Page 34 The display will show Press the option button and then return to the to confirm. next entry in the Calls list. The display will show Press the button until you return to the standby Press the button until screen. you return to the standby screen.
  • Page 35 Network Provider. A quarterly fee is first caller will be put on hold. payable. For more information on When you have spoken to the BT’s Select Services call BT free on second caller you can return to the first caller by pressing the button again.
  • Page 36 The current setting OFF or ON will be highlighted. To enable your Quartet 3500 to let you know you have messages you must first Press either the option subscribe to a BT messaging service.
  • Page 37 The 1571 voice message indication icon is activated by an interrupted dial tone, which you can hear when you pick up your phone. BT Select Services, such as Call Diversion and Call Barring also use interrupted dial tone so therefore they will cause the icon to flash on the handset even if no messages have been left.

  • Page 38: Setting Up And Personalising Your Answering Machine

    Setting up and personalising your answering machine Your Quartet 3500 can digitally record up to 13 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording The table (on the next page) provides incoming messages, you can record an explanation of what is shown on the memos for other users.
  • Page 39 You can switch the answering machine on and off using the base or the handset. Switch on/off using the base: Press and release the button to switch ON or OFF. If you hear, “Answer on, your outgoing message is..”, the answering machine is switched ON and is ready to answer incoming calls and...
  • Page 40 Your chosen setting will be announced, “Answer on, your Answer delay sets the number of times outgoing message is…”, or, your Quartet 3500 will ring before the “Answer off ”. answering machine picks up your call If the answering machine is...
  • Page 41 When new messages have been the base unit display. received, your Quartet 3500 will beep every 10 seconds (when audible message alert is switched ON). The volume of the beep is at the volume you have set for the loudspeaker.
  • Page 42 Answer and Record outgoing message”, Press the option button. see opposite. The current setting will be highlighted. Your Quartet 3500 will play a pre- Press the options button recorded Answer Only outgoing to switch message alert ON or message but will...
  • Page 43 To record your own Answer Press the option button. and Record outgoing You will hear, “Please speak message after the tone. To end recording, press #”. You can record your own After the tone, speak your outgoing outgoing message into the message to use instead of the handset.
  • Page 44 To record your own Answer Press the option button. Only outgoing message Use the button to scroll to Answer Only . You can record your own Press the option button. outgoing The display will show Outgoing message to use instead of the Message and will play your pre-recorded message already message...
  • Page 45 You can check and play your You can check and play your current outgoing message at current outgoing message at any time via your Quartet 3500 any time via your Quartet 3500 handset base unit. Pick up the handset. Press the...
  • Page 46 Press the button until you return to the standby screen. Pick up the handset. Press the button until the display shows You can select either Answer and Record or Answer Only mode. Please Press the option button. note that Answer Only mode does not Press the button allow your caller to leave a message.
  • Page 47 Answer Only or Answer and Record. You can delete your personalised outgoing message and return Press the option button. to your Quartet 3500’s pre- The display will show recorded outgoing message. , and the handset voice First select the outgoing prompt will automatically...

  • Page 48: Using The Answering Machine Via The Base Unit

    Using the answering machine via the base unit At the start of each message, the number of the message is announced. The message number will also be shown on the base unit display. Press the button at any time during playback to stop messages playing.
  • Page 49 Press the button to return to the start of the current message. Press again to return to the start of the While listening to a message, previous message. press the button. The message will be paused. You will hear a beep every 10 seconds and the message display will show flashing.
  • Page 50 When all messages have been played the prompt will announce, “End of messages. To delete all messages, press delete”. The display counts down from - . During the countdown, press the red button. The prompt will announce, “All messages deleted”. At the end of the countdown there will be a confirmation tone.

  • Page 51: Using The Answering Machine Via The Handset

    Using the answering machine via the handset e.g., Press the options button to play new messages only. The prompt will announce, “You have (n) new messages”, and your new messages will be played back (or “You have no new messages”). Press the option button to play all messages (old and new).
  • Page 52 When a message is being played the handset display will show the number During playback: of the message and you will have the options to increase or decrease the Press the option button earpiece volume, delete messages or to skip back to the start of the skip forwards and backwards through current message.
  • Page 53 Playback of the next message will begin. The message has not actually been deleted at When all messages have been this point but it has been played back, the prompt will marked for deletion. At the announce, “End of messages. end of message playback there To delete all messages, press will follow an 8 second...
  • Page 54 A personal memo can be recorded on The display will return to the your Quartet 3500 and left as a memo standby screen. message for another user. Memos can be Your memo is now stored and of any length, up to the maximum can be played back later.
  • Page 55 When your Quartet 3500 telephone rings, press the option button. If the handset is resting in the You can hear your caller begin base unit and you decide to to leave a message.

  • Page 56: Remote Access

    Remote access You can turn your Quartet 3500 Enter a 3-digit PIN code of answering machine on and off and your choice. listen to your messages from any Press the option button to Touchtone™ telephone. To protect your confirm. privacy, messages can only be accessed by entering a 3-digit security code.
  • Page 57 You cannot use this feature if you have BT Answer 1571 or Call Dial your telephone number Minder active, as the call will be and wait. intercepted before the 20 rings. When you hear your outgoing message, press the button.
  • Page 58 “To set a new security code, press 9” “To hear main menu, press 1”. When you have accessed your answering machine remotely, you can operate it using the keypad numbers on the phone you are using. The main menu lets you operate a range of answering machine functions remotely.

  • Page 59: Using Quartet 3000 Additional Handsets

    Using Quartet 3000 additional handsets You can buy and use up to four more Quartet 3000 additional handsets with your Quartet 3500 to extend your You must charge your additional phone system without needing to install handset for 24 hours before registering it.
  • Page 60 For example a few seconds your Quartet 3500 handset is already registered as Handset 1 so if this is your first additional handset it will become Handset 2, if it is your second it will show Handset 3 and so on.
  • Page 61 If after a further 30 seconds the call is not taken then the caller will be disconnected. You can transfer calls between handsets that are registered to the base unit. During your call: Press the options button. Your external caller will be put on hold and will hear music.

  • Page 62: General Information

    Your Quartet 3500 is guaranteed for a • This guarantee does not affect your period of 12 months from the date of statutory rights.
  • Page 63 Your Quartet 3500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.
  • Page 64 Plug the new battery pack connector in and lower the battery pack into recess then replace lid. Your Quartet 3500 has its own digital security code that prevents other cordless phone owners from using your phone line. This ensures that you are charged only for calls using your phone.
  • Page 65 PBX supplier for The current dial mode setting further information. The recall will be shown on the display. function is set to timed break Press the button recall and is also used for to select either BT Select Services.

  • Page 66: Help And Advice

    Help and advice Telephone problems Possible cause Solution Handset and base aerials not Extend both aerials. extended. Answering machine set to Answer Check your outgoing message, Only outgoing message. see page 42 and ensure the answering machine is set to Answer and Record, see page 43.
  • Page 67 24. Line fault or faulty socket. Try the telephone on another socket or another line. If the telephone works, contact BT on 151, or your telephone network operator for repairs to the line or socket. Handset and/or base telescopic...

  • Page 68: Index

    Index Answer mode 571 voice mail indication set via base dditional handsets set via handset Aerials Audible message alert Answering machine set via base answer delay set via handset answer mode Answer on/off audible message alert At a glance base unit loudspeaker ase ringer melody call screening Base ringer volume...
  • Page 69 Calls list uarantee information copy to directory andset delete a number additional delete whole list aerial dial a number charging view fascias Call timer keytones on/off Call Waiting melody Channel selection range Charge handset register additional ay – set ringer De-register Help Dialling mode...
  • Page 70 check or play via handset Ringer record Answer and Record base record Answer only handset set answer mode via base afety information set answer mode via handset Screening calls aging Secrecy Page melody Security coding Pause 19, 62 Security PIN code Phone socket Set day and time Play messages...
  • Page 71 Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Hereby, Suncorp Technologies, declares that this Quartet 3500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the Quartet 3500 is published on the...
  • Page 72 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Quartet 3500 Issue 1 (1/03) 5 Designed by The Art & Design Partnership Limited. Printed in China...

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