BT Essential Phone Single Quick Setup And User Manual
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BT Essential Phone Single Quick Setup And User Manual

Digital cordless phone with easy call blocking and answer machine
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Essential Phone with easy call
blocking and answer machine
Quick Set-up and User Guide
Digital Cordless Phone with Answer Machine
You'll need a Caller Display service from your network provider to use
Call Blocking and other Caller Display enabled features, including accessing
your Calls list. Charges may apply.

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  • Page 1 Essential Phone with easy call blocking and answer machine Quick Set-up and User Guide Digital Cordless Phone with Answer Machine You’ll need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled features, including accessing your Calls list.
  • Page 2 Important – please read first • Only use the line cord, power Your Answer Machine supply and rechargeable batteries Make sure the phone is set to that come with your phone. Answer + Rec and that the ring • Make sure the power supply is delay is set to answer before any connected to a socket that you voicemail service does.
  • Page 3 BT accepts no installed in the handset) responsibility for damage caused to your Essential Phone if you use any other type of batteries. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 4: Quick Set Up Guide

    Quick set-up guide 1. Plug in 1. Plug the mains power adaptor Where to put your phone • Place the base within 3 metres into the base, with the cable clipped of a mains power socket and 1.8 in the groove provided. metres of a phone socket 2.
  • Page 5 It’s a good idea to set the date and Place the handset on the base time now, see page 49. or charger to charge. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 6 Quick set-up guide Set up for additional handsets Battery performance • To keep the batteries in (multipacks only) the best condition, leave the 1. Plug the mains power adaptor handset off the base for a into the underside of the charger few hours at a time.
  • Page 7 Essential Phone. * Calls made from within the UK mainland network and mobile networks are free. International call costs may vary. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 8: Table Of Contents

    15 Finding your way around your phone – Block calls by type or number 16 Base buttons 23 Switch BT Call Blocking on/off – Block all calls 17 Using the phone – Switch BT Call Blocking off – Switching the handset on –...
  • Page 9 – Setting the base ringer volume – Setting the Answer Mode – Change the system PIN 38 Setting the Ring delay 48 Reset 39 Call screening If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 10 Contents 49 Clock/Alarm – Setting the date and time – Setting an alarm – Switching the alarm off 50 Using additional handsets – Registering an additional handset – De-registering a handset 51 Making an internal call between handsets – Transferring a call 52 Holding a three-way call 53 Menu map 56 Help...
  • Page 11 If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 12: Getting To Know Your Phone

    Getting to know your phone Handset buttons Menu/Left option Press to enter the main menu, access sub-menus and confirm options shown on the display above the button. Up navigation button/Calls Press to enter the Call Log and press up or down to enter the Call List or Answ Machine menu.
  • Page 13 Press to return to home screen when not on a call. Add a space when typing. Press and hold to toggle between uppercase and lowercase characters when typing. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 14: Handset Display

    Getting to know your phone Handset display Shows you how much charge is left on the handset. Will appear if you’re on, or starting, a call. Flashes when a missed call has been received. Lets you know the Phonebook is open. Shows when you’ve set an alarm clock.

  • Page 15: Finding Your Way Around Your Phone

    . If you don’t press anything for 30 seconds, Navigation buttons the handset will automatically Scroll up or down through return to the home screen. the menu options. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 16: Base Buttons

    Getting to know your phone Base buttons - Volume + Find Delete Decrease or increase Press to ring all Press once to delete a message when you’re the speaker volume registered handsets. during playback This is helpful for playing it. When your and the call screening finding missing phone is in idle mode,...

  • Page 17: Using The Phone

    See page 46. the display. If you’ve got a caller display service, the caller’s number will show on the display. Press to answer the call. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 18: Mute

    Using the phone Mute Auto Pick-Up If Auto Pick-Up is set to On When you’re on a call, you can mute you can answer a call by lifting the microphone, so the person at the handset off the base. the other end can’t hear you. If Auto Pick-Up is set to Off, 1.

  • Page 19: Answer A Call Using Handsfree

    1. Press . The last number will show. 2. Press to get to the number you want. 3. Press to connect your call. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 20: Saving A Redial Number To The Phonebook

    Using the phone Saving a redial number to the phonebook 1. Press , then use get to the number you want to save. 2. Press . You’ll be asked if you want to save the number, press 3. Use the keypad to type in the name and press 4.

  • Page 21: Turning The Handset Ringer On Or Off

    The display screen on each handset will show Paging for up to 30 seconds. When you’ve found your handset, press again to stop the ringing. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 22: Block Nuisance Calls

    You need Caller Display The default setting is Off, for all call types. This will help you get the most out of your BT Call Blocking. You can get this from your phone service provider. Charges may apply. You have three options to block all incoming calls so you won’t get...

  • Page 23: Switch Bt Call Blocking On/Off

    You can set your phone to block calls Repeat steps above until Off is during certain times. shown then press 1. In idle mode, press 2. Enter your access PIN and press If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 24: The Block Button

    Block nuisance calls 2. Incoming call 3. Press until Blacklist is shown, When you have an incoming call, then press . Block mode is before pressing the to answer, displayed. Press look at the handset display and 4. Press to your you can see who is calling.

  • Page 25: Change The Access Pin

    PIN and press 4. Enter the new 4 digit access PIN and press , then enter it again when prompted and press Saved! will be displayed. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 26: Phonebook

    Phonebook You can save up to 100 numbers to your phonebook. Names can be up to 12 characters and numbers can be 24 digits. Use the keypad buttons to type names, using the letters above each number. For example, if you wanted to write Tom, you would press once for the ‘T’, three times for...

  • Page 27: Character Map

    The first entry will show. 2. Press to scroll through the entries. 3. When the phonebook entry you want shows on the screen, press to dial it. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 28: Phonebook Entry

    Phonebook Searching alphabetically for a phonebook entry 1. When the handset is on the home screen, press . 2. Use the keypad buttons to search for the name. For example, to find a phonebook entry beginning with ‘S’, press once and then use the to scroll through the entries until you find the one...

  • Page 29: Adding A Pause To A Saved Number

    Delete. Press 4. You’ll be asked to confirm you want to delete the phonebook entry. Press . Deleted will show and you’ll hear a confirmation tone. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 30: Deleting The Entire Phonebook

    Phonebook Deleting the entire phonebook When you Delete All of your phonebook entries, they’ll be removed from each of the handsets. 1. Press to open the menu. Press it again when you see Phonebook. 2. Use to get to Delete All and press 3.

  • Page 31: Dialling A Speed Dial Entry

    Dialling a speed dial entry 1. On the keypad, press and hold the speed dial number you’ve assigned your phonebook entry to. Their phone number will be dialled automatically. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 32: Caller Display And The Calls List

    When you do, you’ll have to pay a fee. For more be able to see your caller’s number information on BT Calling Features, call BT free on 0800 on your handset display, as long as 800 150. it’s not withheld.

  • Page 33: Viewing Or Dialling An Entry In The Calls List

    7. The number you’re saving will be displayed. Edit it if you need to, then press to save the number. Saved! will show and you’ll hear the confirmation tone. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 34: Blocking A Number From The Calls List

    Caller display and the Calls List Blocking a number from the Calls 3. Press List 4. Use to scroll through 1. Press to get to your Calls List. the menu until you get to Delete All and press . You’ll be asked to 2.

  • Page 35: Answer Machine

    With the pre-recorded messages, you’ll get two options. Answer + Rec lets callers leave a message; Answer only just answers your calls. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 36: Recording Your Own Outgoing Message

    Answer machine Recording your own outgoing message You can record either a Answer + Rec message or an Answer only message. If you chose Answer + Rec, your caller will be able to leave a message. If you choose Answer only, they won’t. 1.

  • Page 37: Recording A Memo

    Answer + Rec and Answer is Answer + Rec. only. Answer + Rec lets users record messages to your answer machine. Answer only doesn’t. Here’s how to set it. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 38: Setting The Ring Delay

    Answer machine 1. Press to display the handset menu. Use to get to Answ Machine. Press 2. Press until you get to Answer Mode and press 3. Press to choose the answer type you want and press 4. You’ll then be asked to choose between your own outgoing message or the one that came with the phone.

  • Page 39: Call Screening

    On or Off and press to confirm. Playing messages using the handset When you get a new message will flash on the display screen. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 40: Message Playback

    Answer machine 1. To play it, press on your handset. Press to get to Answ Machine, then press 2. Play will show on the screen. Press and your messages will be played in the order they were left, starting with the oldest. If you’ve got Caller Display, the date and time they left the message will be shown on the screen.

  • Page 41: Deleting All Old Played Messages

    If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 42: Deleting All Played Messages

    Answer machine Deleting all played messages Memory full The memory is full if there 1. When the base isn’t in use, press is less than 15 seconds of and hold to delete all your recording time left. When old messages. You will hear a full, the flashes quickly on confirmation tone.

  • Page 43: Turning Remote Access On Or Off

    2 play all messages 3 play next message 6 delete current message 7 switch answer machine on 8 stop playback 9 turn answer machine off If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 44: Settings

    Settings Setting the handset ringtone Choose from 10 handset ringtones. The default You can choose from ten ringtones. external ringtone is Melody 1. 1. To change it, press and then press to find Personal Set and press 2. Handset Tone will show on your display screen.

  • Page 45: Turning The Key Tones On Or Off

    Handset Name. Press 3. Type in the name you want to give your handset using the keypad and press to save. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 46: Turning The Backlight On Or Off

    Settings Turning the backlight on or off 1. Press and then use to scroll through to Personal Set. Press 2. Press until you see Backlight and press 3. Press to scroll between On and Off, then press to save. Changing the call settings You can set your Essential Phone to Auto Pick-Up and Auto Hang-Up.

  • Page 47: Base Settings

    To change some of the settings on your phone, you’ll need to give your access PIN. This is a four-digit number and the default is set to 0000. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 48: Reset

    Base settings 1. To change it, press and then press to scroll through to Advanced Set. Press 2. Press until you see PIN on the display screen. Press 3. If you haven’t set one before, you’ll be prompted to set a four-digit PIN.

  • Page 49: Clock/Alarm

    Alarm On and the will flash on the display. To switch it off, press If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 50: Using Additional Handsets

    Using additional handsets Registering an additional handset You can register up to four GAP compliant handsets to If you bought your Essential Phone your Essential Phone base to as a multipack, all the handsets that extend your phone system came with it will be registered at without needing to install telephone extension sockets the base.

  • Page 51: Making An Internal Call Between Handsets

    3. When the handset answers, announce the caller and then press to transfer the call. If the handset doesn’t answer, press and hold again to talk to your caller. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 52: Holding A Three-Way Call

    Using additional handsets Holding a three-way call You can hold three-way calls with either two external callers or, if you’ve got more than one handset, two internal handsets and one external caller. 1. During a call, press and hold This will put your caller on hold. 2.

  • Page 53: Menu Map

    Key 9 Call Block By CallType Intern’l Withheld Unavailable Payphone Blacklist Block mode Block all Allow VIP Block List Block number View Add new Change PIN If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 54 Menu map Clock/Alarm Date & Time Set Alarm On Once On Daily Alarm Tone Melody 1 Melody 2 Melody 3 Auto clock Personal Set Handset Tone Ring Volume High Boost Progressive Ringer off Medium Ring Melody Melody 1-10 Key Tone Docking tone Base Tone Base Melody...
  • Page 55 Answ Setting Ring delay 2-9 Rings Time Saver Remote Acc. Deactivate Change PIN Activate Hs Screening Bs Screening Calls menu Call Log Calls List Answ Machine If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...

  • Page 56: Help

    • Check if call divert is activated on line to be checked. the line. • Try testing your telephone on a • Check your BT Call Blocking telephone line in a different property settings. See Page 23. (e.g a neighbour’s or a friend’s line).
  • Page 57 • Try testing your telephone on a are within range of each other. telephone line in a different property (e.g a neighbour’s or a friend’s line). • Disconnect the batteries and If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 58 • If you have BT 1571 or a the adapter, filter, splitter or the extension cable the phone was voicemail service from your network connected to is faulty.

  • Page 59: General Information

    This could expose you to high voltages or other risks. Contact the Helpline on 0800 145 6789* for all repairs. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 60 General information Environmental • Radio signal transmitted between • Do not expose to direct sunlight. the handset and base may cause interference to hearing aids. • The handset may become warm • It is recommended that advice when the batteries are being from a qualified expert be sought charged or during prolonged periods before using this product in the...
  • Page 61 Essential Phone Telephone (090657, 090658, purchase may be replaced with a 090659, 090660) is in compliance refurbished or repaired product. with Directive 2014/53/EU. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 62 • Proof of purchase is provided. Outside of the 12 month • The equipment is returned to BT or guarantee period its agent as instructed. If your product needs repair after •...
  • Page 63 BT Calling Features, or those services available via your network provider. The Essential Phone supports timed break recall but not earth loop recall. If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp...
  • Page 64 Offices worldwide The services we’ve described in this publication may not always be available and we may change them. Nothing we’ve written here is contractual. When we supply services and equipment, our terms and conditions apply. © British Telecommunications plc 2017 We’re registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).

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