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MISCELLANEOUS SERVICE INFORMATION
The control and high limit thermostats are equipped with electronic sensors that are connected to the spa's plumbing.
Never cut or kink the wires that connect the sensors to the thermostats within the control box.
The jet pump is equipped with a thermal overload cutoff switch that is designed to protect the pump from overheating. If
the pump shuts itself off in an older spa, it could indicate failure of the pump motor bearings. If the pump shuts itself off in a
new spa, it is usually the result of one or a combination of the following factors:
• Thermal Overload: Although mass-produced, not all thermal overload cutoffs are exactly the same. Some are
more sensitive than others and will shut the pump off at lower temperatures.
• High Temperature: All Hot Spring
by the pump motor to the outside of the equipment compartment. If the vent is blocked by masonry, grass or
debris, overheating of the jet pump may occur. Once the pump motor has cooled sufficiently and any blockage
has been removed from the vent opening, the jet pump can be restarted.
• Friction: Sometimes the moving parts of a new pump are tight enough to cause heat buildup due to friction. After a
normal break-in period, the pump will run cooler.
• Improper Wiring: If the spa is connected with an extension cord, and/or the house wiring is undersized, the pump
may starve for voltage and therefore may draw more amperage and generate excessive heat.
• If the pump is shutting down due to excessive heat, make sure the equipment compartment has adequate
ventilation. The air gap at the bottom must not be blocked. Should your jet pump continue to shut off after short
periods of use, contact a qualified service technician.
ACTS INVALIDATING WARRANTY
The limited warranty is void if the Hot Spring
or if any repairs on the spa are attempted by anyone other than an authorized representative of Watkins Manufacturing
Corporation. Alteration shall include any component or plumbing change, electrical conversion, or the addition of any non-
approved sanitation or water purification device or heating system which contributes to component or unit failure or unsafe
operating system. Misuse and abuse shall include: Any operation of the spa other than in accordance with Watkins
Manufacturing Corporation's printed instructions, or use of the spa in an application for which it is not designed.
Specifically: Use of the spa in a non-residential application; damage caused by operation of the spa outside the specified
voltage requirements (115V or 230V ±10%) or operation of the spa at water temperatures outside the range of 32°F and
120 °F; damage caused by voltage spikes or "brown out" conditions; damage caused by dirty, clogged or calcified filter
cartridges (see Spa Care and Maintenance instructions in this Owner's Manual); damage to the spa surface caused by the
use of Tri-Chloro chlorine, chemical tablets in a floater, acid, or any other spa sanitizing chemicals or spa surface cleaners
which are not recommended by Watkins Manufacturing Corporation; damage to components (excluding the
®
No-Fault
6000 heater) or spa surface caused by improper pH balance or other improper water chemistry maintenance;
and damage to the spa surface caused by leaving the spa uncovered while empty of water and in direct exposure to
sunlight (this may cause solar heating distress) are considered abuses and may invalidate this warranty.
The filter lid on the spa is not designed to support heavy weight loads and should not be used as a seat. In extreme cases
the lid could crack and break. This occurrence is considered abuse and is not covered under this warranty.
DISCLAIMERS
Watkins Manufacturing Corporation shall not be liable for loss of use of the Hot Spring
consequential, special, indirect, or punitive costs, expenses or damages, which may include but are not limited to the
removal of a permanent deck or other custom fixture or the necessity for crane removal. Any implied warranty shall have a
duration equal to the duration of the applicable limited warranty stated above. Some states do not allow limitations on how
long an implied warranty lasts. Under no circumstances shall Watkins Manufacturing Corporation or any of its
representatives be held liable for injury to any person or damage to any property, however arising.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may
not apply to you.
WATKINS CUSTOMER SERVICE
If you have any questions about any aspect of your Hot Spring
answered by this manual, consult your Hot Spring
Watkins Manufacturing Corporation can be reached at: 800-999-4688 (Extension 432), Monday through Friday, 8 am to
5 pm Pacific Standard Time (PST), or e-mail custsvc@watkinsmfg.com.
®
Spa models are equipped with a jet pump shroud that vents the heat generated
®
Spa has been improperly installed, subjected to alteration, misuse or abuse,
®
Spa set-up, operation or maintenance that have not been
®
Spa dealer.
Page 47
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Spa or other incidental,
Service Information
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