Boca Systems Mag 42 User Manual
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Boca Systems Mag 42 User Manual

Ticket printer
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Mag 42 Ticket Printer
Mag 42 Ticket Printer
Users Manual

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Summary of Contents for Boca Systems Mag 42

  • Page 1 Mag 42 Ticket Printer Mag 42 Ticket Printer Users Manual...
  • Page 2 BOCA SYSTEMS, INC. © 2000 Boca Systems, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of BOCA. Every effort has been made to ensure that the information in this manual is accurate.

  • Page 3: Table Of Contents

    Table of Contents Page Introduction Unpacking the Printer A tour of your printer Installation Configuration 6.0. Standard Interface Pinouts Thermal Paper - Theory and Specification Maintenance and Adjustments 10-15 Magnetic Encoding - Theory and Specifications 16-19 10.0 Spare Parts 11.0 Troubleshooting Guide 21-22...
  • Page 4 Figure 1 Packaging Figure 2 Mag 42 Ticket Printer Figure 3a Mag 42 side view Figure 3b Mag 42 side view - Electronics Exposed Figure 4 Rear view Figure 5 Ticket loading Figure 6 Switches and Optical Devices Figure 7...

  • Page 5: Fcc Notice

    FCC NOTICE NOTE: The equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 6: Warranty Information

    WARRANTY INFORMATION PRINTERS - BOCA warrants each printer to be free of defects for a period of one year from the date of shipment when subject to normal use and service. This warranty covers all parts and labor except for the print head which is warranted for 90 days. All warranty labor is to be performed at the BOCA facility.

  • Page 7: Introduction

    1.0 Introduction The BOCA Mag 42 is a direct thermal ticket printer with read-write magnetic capablility and integrated bursting mechanism designed for ticketing environments which require encoding and verification of data on a magnetic stripe. The printer is available in a credit card (ISO 3 track) version.

  • Page 8: Unpacking The Printer

    2.0 Unpacking the Printer The printer is shipped in a ruggedized container. Please save packing material for future use. Remove the printer (see figure 1) and accessories from the box and inspect for obvious damage. If damage is noticed, please report it immediately to BOCA.

  • Page 9: A Tour Of Your Printer

    3.0 A Tour of Your Printer Control Panel Hopper Figure 2 - Mag 42 ticket printer...

  • Page 10: Figure

    Print Head Magnetics Module (obscured) Stepper Motor (2) Toroid Transformer Board Burster Solenoid Burster Assembly Figure 3a - Mag 42 side view I/0 Brd. Magnetics Logic Brd. Print Head (shown removed) Infeed Stepper Motor Figure 3b - Mag 42 top view...

  • Page 11: Rear View

    Interface Connector Fuse Holder (2amp,SB) Infeed Slot Infeed Guide ON/OFF Switch AC Power Connector Figure 4 - Mag 42 rear view...

  • Page 12: Installation

    4.0 Installation INSTALLATION: 1. Place the printer onto a counter top or shelf. 2. Confirm that the line voltage agrees with the voltage listed on the label affixed to the rear of the printer. 3. Attach the AC cord and interface cable into the proper connections located on the rear of the printer.

  • Page 13: Configuration

    5.0 Configuration The Mag 42 is factory configured for 300 dpi. An optional Windows compatible (HP emulation) is also available. The printer is factory configured for either serial, USB or parallel interface (see pinouts in section 6.0). A number of other features including baud rate, burst count and print speed are also factory set but can be modified (Operator Menu) through the touch panel as described in Appendix A.

  • Page 14: Standard Interface Pinouts

    6.0 Standard Interface Pinouts 6.1 Serial Pinouts RS232 (Standard) RS232 (PC type) Function Function Printer Transmit Printer Receive Printer Receive Printer Transmit Ground RTS (+5Vdc) 5,20 DTR (Printer Ready) DTR (Printer Ready) 4,22 RTS (+5Vdc) Ground CD (+5Vdc) 6.2 Typical RS232 Pin Connections (Standard) (Standard) (PC Type)

  • Page 15: Thermal Paper - Theory And Specification

    7.0 Thermal Paper - Theory & Specification The print head’s life expectancy is composed of both a mechanical and an electrical component. Both of these factors are strongly influenced by the quality of the thermal paper used. MECHANICAL The print head has a theoretical rating of 60 kilometers. This number is based upon the assumption that the head will be used with a good quality, top coated thermal paper.

  • Page 16: Maintenance And Adjustments

    8.0 Maintenance and Adjustments Your ticket printer is solidly constructed and has been designed for high volume use. It requires minimal care to provide maximum service. This section provides an overview of printer maintenance. For discussion purposes, the printer consists of three major modules or assemblies: •...

  • Page 17: Thermal Print Head

    8.1.6 THERMAL PRINT HEAD The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area. Excessive dirt build up on the print head will result in reduced quality.

  • Page 18: Print Head Removal

    Figure 9A - Print Head removal Figure 9B - Print Head removal Unmarked screws (2) Figure 9C - Print Head removal...

  • Page 19: Logic Board

    8.1.7 Rubber Drive Roller (Platen) The rubber drive roller should be cleaned once a year to prevent paper dust from building up on the roller. Clean drive roller with a paper towel and isopropyl alcohol. 1. Unlock the thermal head and tilt back to gain access to platen. 2.

  • Page 20: General Cleaning

    8.4 General Cleaning The interior of the printer should be cleaned whenever there is a visible accumulation of dust. Use a small vacuum for cleaning. Be careful not to jar any of the printer’s parts loose.

  • Page 21: Magnetic Encoding

    9.0 Magnetic Encoding Theory and Specifications Initialization Sequence • The printer checks for a ticket at the encode position. If a ticket is present the printer goes ready. • If a ticket is not at encode position, the printer checks to see if a ticket is at the load opto.

  • Page 22: Magnetic Encoding - Theory And Specifications

    Burst Count The burst length is preset at the factory and should not require adjustment by the customer. In the event that the ticket is not bursting at the proper location, the burst length # should be adjusted to a value slightly greater than or less that the actual ticket length.
  • Page 23 Magnetic Format The magnetics section of the printer is shipped from the factory in ISO (1 thru 3 track) configuration. ISO Format The data for each track must be terminated with an EOT. All data must be sent in accordance with the ISO specification. Typical ISO data stream <T1>...
  • Page 24 Automatic Re-print can be selected from the factory menu using the following procedure. 1) Press and hold the two control panel keys, (MENU & CHOICES) to enter the factory menu. 2) Scroll to the “Auto Reprint” topic by repeatedly pressing the MENU key. 3) Press the CHOICES key to select the topic’s options.

  • Page 25: Spare Parts

    10.0 Spare Parts Please refer to the Boca Systems web site for a complete listing of Ghostwriter spare parts. http://www.bocasystems.com “Tech Support” Section...

  • Page 26: Troubleshooting Guide

    11.0 Troubleshooting Guide This is a simplified troubleshooting guide listing some of the typical problems. It is not intend- ed to provide technical details or repair methods, but can serve as a guide to fault isolation in If you need additional help, please contact BOCA at the field.
  • Page 27 POOR PRINT OUT (white voids in print out) a. Clean print head. Consult “Thermal Print Head” in Section 8.1.6. b. Replace thermal head. NO PRINT OUT a. Check head cable for electrical connection at both ends b. Check to make sure head cable is plugged in properly into the thermal head. c.
  • Page 28 The FGL 42 printers allow the user to adjust various printer options through the control panel. 1. Selects proper menu topic (baud rate, cut count, etc.) 2. Enters new value / Also saves new values. 3. Scrolls through choices in individual menu topics. To access and use the OPERATOR MENU, follow these steps: 1.
  • Page 29 The chart below lists the present menu topics. These topics are subject to change. OPERATOR MENU! BAUD RATE? PRINT SPEED? DIAGNOSTIC MODE? STATUS ENABLED? PRINT INTENSITY? TEST TICKET? TICKET LENGTH? INC BURST COUNT? DEC BURST COUNT? EXIT AND SAVE! JUST EXIT? The following is an overview of what each Menu option does: BAUD RATE? Controls the serial interface baud rate, parity bit, data bits and stop...
  • Page 30 PRINT SPEED? Controls the speed the ticket travels at. Also effects the print quality. The numbers range from 0 - FASTEST to 7 - SLOWEST. 3 is factory default. DIAGNOSTIC MODE? Please consult your Programming Guide Your choices are YES or NO. NO is factory default. STATUS ENABLED? Enables or disables the X-ON/X-OFF and status response protocols.
  • Page 31 EXIT AND SAVE ! Will save any changes made to the above menu options. If you wish to save the new value then press TEST, if not press MENU. JUST EXIT? Will exit the menu options without saving any changes. If you with to exit without saving the new value then press TEST, if not press MENU.

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