Brother MFC-9*970CDW Basic User's Manual page 122

Error Message
No Belt Unit
No Paper
No Permission
No Response/Busy
No Toner
No Tray
No Waste Toner
114
Cause
The belt unit is not installed
correctly.
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
You have attempted to print in
colour using a Secure Function
Lock ID that is restricted to
mono printing only. The print job
will be cancelled.
The number you dialled does
not answer or is busy.
The toner cartridge for the
colour indicated on the LCD is
not installed correctly.
The paper tray indicated on the
LCD is not installed properly.
The waste toner box is not
installed properly.
Action
Re-install the belt unit. (See Replacing the
belt unit on page 78.)
Do one of the following:
 Refill the paper in the paper tray.
 Remove the paper and load it again.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 107.)
Contact your administrator to check your
Secure Function Lock Settings.
Verify the number and try again.
Pull out the drum unit. Take out the toner
cartridge for the colour indicated on the LCD,
and then put it back into the drum unit.
Re-install the paper tray that is indicated on
the LCD.
Re-install the waste toner box. (See
Replacing the waste toner box on page 84.)