Brother MFC-9*970CDW Basic User's Manual page 120

Error Message
Condensation
Connection Fail
Cooling Down
Wait for a while
Cover is Open.
Cover is Open
Cover is Open
DIMM Error
Disconnected
112
Cause
One of the issues that can
cause this error is that
condensation may form inside
the machine after a room
temperature change.
You tried to poll a fax machine
that is not in Polled Waiting
mode.
The temperature of the drum
unit or toner cartridge is too hot.
The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the LCD shows Cooling
Down, and Wait for a
while.
The front cover is not completely
closed.
The ADF cover is not completely
closed.
The ADF is open while loading a
document.
The fuser cover is not
completely closed or paper was
jammed in the back of the
machine when you turned on
the power.
The DIMM is not installed

correctly.
 The DIMM is broken.
 The DIMM does not meet
the required specifications.
The other person or other
person's fax machine stopped
the call.
Action
Leave the machine powered on, and fully
open the front cover. Wait 30 minutes, switch
OFF and close the cover, then switch ON. If
this does not clear the error, call your Brother
dealer.
Check the other fax machine's polling setup.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Close the front cover of the machine.
Close the ADF cover of the machine.
Close the ADF cover of the machine, then
press Stop/Exit.
Close the fuser cover of the machine.

 Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Mono Start or
Colour Start.
Turn off the machine and remove the

DIMM.
 Confirm the DIMM meets the required
specifications. (See Memory board in
Appendix B of the Advanced User's
Guide.)
 Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
 If this error message appears again,
replace the DIMM with a new one. (See
Installing extra memory in Appendix B of
the Advanced User's Guide.)
Try to send or receive again.