IBM 51 Troubleshooting Manual page 209

BTC5007I The process_name status collection
process is ending.
Explanation: No additional information is available
for this message.
BTC5015I A new subagent bundle status report
has been created for the subagent_name
subagent bundle.
Explanation: No additional information is available
for this message.
BTC5018I The status report for host host_name, URI
URI_name, and port number port_number
was delivered successfully.
Explanation: No additional information is available
for this message.
BTC5019E The status report delivery failed for host
host_name, URI URI_name, and port
port_number.
Explanation: The specified status report was not
delivered.
System action: The common agent will continue to
run but the agent manager will not know the status of
the common agent.
Administrator Response: The agent manager probably
cannot be contacted for the common agent to send the
status update. Check the network connectivity to the
agent manager. Call customer support if necessary.
BTC5020I The last common agent attempted status
report is report.
Explanation: The specified report was the last
attempted status report for this common agent. No user
action is necessary.
BTC5021I The next scheduled common agent
status report is report.
Explanation: The specified report is the next
scheduled status report for this common agent. No user
action is necessary.
BTC5022E An error occurred while the common
agent was trying to compile status.
Explanation: An error occurred while the common
agent was building a status report to send to the agent
manager.
System action: The common agent will continue to
run, but its status information will not be sent to the
agent manager. As a result, the agent manager will not
know the current of the common agent.
Administrator Response: Contact customer support.
BTC5024E The common agent was unable to obtain
the agent manager configuration.
Therefore, it cannot send an update to
the agent manager. The common agent
will try again when the next update
occurs.
Explanation: The common agent was unable to send
update information to the agent manager, because it
was unable to get the necessary agent manager
information.
System action: The common agent will continue to
run. At the next scheduled time for sending update
information to the agent manager, the common agent
will attempt to send status again.
Administrator Response: Check the agent manager
configuration information to make sure the values are
set correctly.
BTC5025E The common agent was unable to obtain
the client component for accessing the
agent manager. Status cannot be sent at
this time.
Explanation: The common agent failed to obtain and
initialize the client object that is used to send status
updates to the agent manager.
System action: The common agent will continue to
run. However, common agent status information will
not be sent to the agent manager. As a result, the agent
manager will not know the current state of the
common agent.
Administrator Response: Contact customer support.
BTC5026W The agent manager returned an ID reset
exception. The common agent should
reset its ID, and then, try to register
again.
Explanation: When the common agent tried to register
with the agent manager using its current ID, the agent
manager returned an ID reset exception. The common
agent should reset its ID, and then, try to register
again.
System action: The common agent will generate a
new ID, and then, using the new ID, it will try to
register again.
Administrator Response: No action is required if this
is happening the first time the common agent is being
started. If this happens several times, you should check
the logs for other failures. Look for failures related to
ID generation.
Chapter 11. Tivoli Common Agent Services messages
197