Section 7. Troubleshooting; Aqualink Touch Troubleshooting Guide - Jandy AquaLink Touch Installation And Operation Manual

Section 7. Troubleshooting

7.1

AquaLink Touch Troubleshooting Guide

Use the troubleshooting in for ma tion in the following table for suggestions.
Symptom
Power Center override switches
operate when in Service
or Time Out Mode, but the
AquaLink Touch controller is
completely dead (no display).
AquaLink Touch controller
backlight is on and the startup
screen is displayed. The
override switches at the power
center operate as they should.
AquaLink Touch controller
backlight is on and the "Waiting
for connection..." screen is
displayed, but override switch es
at the power center do not
operate at all.
Some buttons do not operate
from the AquaLink Touch
controller, nor from the power
center override switches.
System locked up.
AquaLink Touch frozen at
"waiting for connection" screen.
Programs do not run at the
correct time.
Communication is lost.
AquaLink Touch™ Installation and Operation Manual
®
Problem
No power to the AquaLink
Touch controller.
AquaLink Touch controller is
not communicating with the
power center PCB.
1. Damaged or improperly
installed CPU board.
2. Wrong CPU board.
3. Damaged power center
PCB.
Wrong CPU board installed at
the power center PCB.
Power center microprocessor
locked.
AquaLink RS does not display
correct time and date.
Signal Interference.
Possible Solution
Wired: Check the two (2) outer wires (red and
green) of the four (4) conductor cable from
the power center. The minimum desired input
voltage is 9VDC.
Wireless: Return AquaLink Touch to cradle to
begin recharging battery. Make sure the cradle is
plugged into a wall socket.
Wired: Check the cabling to the AquaLink Touch
(all conductors).
Wireless: Check the cabling to the J-box
transceiver (all conductors).
Wireless: Change the RF channel.
Wired and Wireless: In multiple AquaLink Touch
installations, verify each unit is set to a unique
address.
1. Check alignment of the CPU board.
2. Make sure that the CPU board is revision Q
or later.
3. If CPU board is installed correctly, replace the
power center PCB.
Make sure that the CPU board is revision Q or
later.
Turn off power to the system. Wait one (1)
minute and turn the power back on.
At the AquaLink Touch controller, set correct time
and date.
The wireless AquaLink Touch controller will
stop communicating anytime interference (such
as a 900 MHz device) prevents a valid signal
transmission. When communication is lost
the AquaLink Touch controller will lock on the
"waiting for connection..." screen until a good
link is again achieved, usually within a few
sec onds.
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