Understanding Lines And Calls - Cisco 7960 User Manual

Cisco 7960 Handset User Guide
3

Understanding Lines and Calls:

To avoid confusion about lines and calls, refer to these descriptions:
Lines – Corresponds to a directory number (Extension number) that others can use to call you. To
•
see your phone line, look at the right side of your phone screen.
Calls – Your line (Extension number) can support two connected calls. Only one call can be active
•
at any time; other calls are automatically placed on hold.
Understanding Line and Call Icons:
Icon
5
Last saved by PJM 15/12/2008 H:\Infrastructure Services\Network Services\IP Telephony\Documentation\Cisco IP Phone Documentation\7960 Handset User Guide.doc
Line or call state
On-hook line
Off-hook line
Connected call
Ringing call
Call on hold
Reverting call
Idle Line (BLF)
Busy Line (BLF)
Line in Do Not Disturb (BLF)
Description
No call activity on this line.
You are dialing a number or an
outgoing call is ringing.
You are connected to the other
party.
A call is ringing on your line.
You have put the call on hold.
A holding call is reverting to your
phone.