Cisco 7960 User Manual page 14

Cisco 7960 Handset User Guide
2. To end a call either hand up the handset or press EndCall softkey.
You can hold and resume calls. When you put a call on hold, the hold icon appears next to the caller ID
and the corresponding line button flashes green.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to
ringing after a certain period of time. The call remains on hold until you resume it.
To resume a call make sure the appropriate call is highlighted. Press the Resume softkey.
Tips:
Engaging the Hold feature typically generates music for the held caller.
•
Your system administrator determines the duration between Hold and Reversion alerts.
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Using Mute:
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with
the handset, speakerphone, or a headset.
Using Redial:
1. To redial the most recently dialed number.
Using Transfer:
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
1. Transfer a call without talking to the transferred recipient press Transfer, enter target number,
and press Transfer to complete the transfer.
2. Talk to the transfer recipient before transferring the call press Transfer, enter target number,
and wait for transfer recipient to answer, press Transfer to complete transfer.
Tips:
You cannot use Transfer to redirect a call on hold. Press Resume removing the call from hold
•
before transferring it.
Using Abbreviated Dialing:
1. To place a call, enter the Abbreviated Dialing Code and press AbbrDial.
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Using Hold and Resume: