Printing Problems (Network Related); Smb Print In A Windows Operating System Environment; Raw Tcp Or Lpr Print In A Windows Operating System Environment - Toshiba e-STUDIO287CS User Manual

TROUBLESHOOTING FOR NETWORK CONNECTIONS
No Check...
1 Is the LDAP server correctly running?
1
2 Is the LDAP server setting correctly set?

Printing Problems (Network Related)

Among the several ways to use the equipment in the network, the simplest one is to set the equipment in the TCP/IP environment
2
using a DHCP server to assign IP addresses dynamically to devices. Using the default settings also assures an easier network
implementation, although you may be required to customize the settings to accommodate them in your particular environment.
Some common network configurations are shown below, along with the steps required to configure the equipment. If you perform all
the steps in the applicable checklist and still cannot print satisfactorily with the equipment, contact your dealer.
Memo
• You can change the network protocol settings with the touch panel of the equipment or with TopAccess (the Administration page).
• For the error messages that appear during the installation of the printer drivers, refer to the Basic Guide.
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SMB print in a Windows operating system environment

No Check...
1 Are the IP address properties correctly set?
2 Is the Microsoft computer name (device name) unique?
4
3 Is the workgroup name valid and correctly entered?
4 When IPv4 is supported: Is the WINS server address
correctly set?
When IPv6 is supported: Is LLMNR for the IPv6 setting
enabled?
5
5 When IPv4 is supported: If the client computers are
located in different segments, is the WINS service
correctly provided?
6 Can you see the equipment in Windows Network
Neighborhood?
7 Were the proper printer drivers installed?
8 Is the driver's port name valid?
6
9 Can you print with the equipment?

Raw TCP or LPR print in a Windows operating system environment

No Check...
7
1 Are the IP Address properties correctly set?
2 Is Raw TCP print correctly set?
3 Is LPR/LPD print correctly set?
4 Were the proper printer drivers installed?
5 Is the Raw TCP or LPR port configured with the correct
IP address?
Yes No Corrective Action
Next Step Confirm that LDAP server is correctly running.


Enter the correct LDAP setting. Reenter the correct
End

password carefully because it is displayed by asterisks.
Yes No Corrective Action
Next Step Set up the IP address correctly.


Next Step Set up the device name correctly.


Next Step Set up the workgroup correctly.


When IPv4 is supported: Set up the WINS server
address correctly, or enter "0.0.0.0" for the WINS server
Next Step
 address to disable the WINS service.

When IPv6 is supported: Enable LLMNR for the IPv6
setting referring to the TopAccess Guide.
When IPv4 is supported: Set up the WINS server and
Next Step
 enable it on the equipment to allow users access from a

different segment.
See the following section to fix the problem:
Next Step


 P.33 "Cannot locate the equipment in the network"
Refer to the Basic Guide to install the proper printer
Next Step


drivers.
Next Step Refer to the Basic Guide to configure the proper port.


See the following section to fix the problem:
End   P.22 "Cannot print with the equipment (network
connection problems)"
Yes No Corrective Action
Next Step Set up the IP address correctly.


Next Step Set up the Raw TCP print service correctly.


Next Step Set up the LPD print service correctly.


Refer to the Basic Guide to install the proper printer
Next Step


drivers.
Refer to the Basic Guide to configure the proper port.
Next Step


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