Automated Attendant (Vau) - NEC i-Series Alphanumeric Display Feature Handbook

Automated Attendant (VAU)

This feature requires a Voice Announce Unit (VAU).
Automated Attendant automatically answers your system's outside
calls, plays a prerecorded greeting and then lets callers directly dial
you or your co-workers. This gives your system immediate answering
and routing of calls without an operator or dispatcher. The Automated
Attendant can:
Simultaneously answer up to six calls.
Route calls to an extension, Department Group or Voice Mail and
provide additional options if the extension or group is unavailable.
Give you the option of recording or modifying the Automated
Attendant greetings (see below).
To record, listen to or
erase an Automated
Attendant greeting:
16
1. +
2. To record, dial
OR
To listen, dial
OR
To erase, dial
3. Dial the VAU message number (01-16)
for the Automated Attendant greeting
you want to record, listen to or erase.
Your Communications Manager can
tell you which message to enter.
If recording, begin when you hear the
announcement, "Please start record-
ing." When done, press # to check what
you recorded.
When listening to a message, press #
to hear the message again.
If erasing, you can cancel erasing by
pressing HOLD before hanging up.
4. to hang up.
.
.
.
.