Troubleshooting - ATEN Master View CS-82A User Manual

Troubleshooting

Note: If you are experiencing problems, first make sure that
there are no problems with the cables, and that they are
all properly connected.
Symptom Possible Cause
Keyboard Not Loose cables.
1
Responding
Keyboard needs to be
reset.
Switch needs to be reset
Switch is in Auto Scan
Mode.
Mouse Not Loose cables.
Detected, or
Does Not
Respond
2 Use of Mouse Port
Correctly
Adapters
Mouse needs to be reset.
Action
Check all keyboard cable connections to
make sure they are completely seated in their
sockets.
Unplug the keyboard from the Console
Keyboard Port, then plug it back in.
Turn off the computers. Unplug the KVM
cables from the unit. Wait five seconds; then
plug the cables back in and turn the
computers on.
Press the [Spacebar] to exit Auto Scan or
Last/Next Mode.
Check all mouse cable connections to make
sure they are completely seated in their
sockets.
This unit is designed to only work with PS/2
mice and computers with PS/2 type mouse
ports. PS/2 mouse signals and serial mouse
signals are different - adapters will not convert
the signals - therefore, the computer must be
equipped with a PS/2 type mouse port. Serial
mouse ports with adapters cannot be used.
Unplug the mouse from the Console
Keyboard Port, then plug it back in.
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2002-09-19