ATEN CS18208 User Manual

ATEN CS18208 User Manual

8/16-port usb 3.0 4k hdmi kvm switch
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8/16-Port USB 3.0 4K HDMI KVM Switch
CS18208 / CS18216
User Manual
CS18208 / CS18216
8/16-Port USB 3 . 0 4K HDMI KVM Switch
User Manual
www.aten.com

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Summary of Contents for ATEN CS18208

  • Page 1 8/16-Port USB 3.0 4K HDMI KVM Switch CS18208 / CS18216 User Manual CS18208 / CS18216 8/16-Port USB 3 . 0 4K HDMI KVM Switch User Manual www.aten.com...
  • Page 2: Emc Information

    © Copyright 2021 ATEN® International Co., Ltd. Released: 2021-03-19 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
  • Page 3: User Information

    CS18208 / CS18216 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
  • Page 4: Package Contents

    CS18208 / CS18216 User Manual Package Contents  1 CS18208 / CS18216 8/16-Port USB 3.0 4K HDMI KVM Switch with Rack Mounting Kit  2 HDMI cables  2 USB 3.0 cables  2 audio cables  1 firmware upgrade cable ...
  • Page 5: Table Of Contents

    Front View CS18208 ........
  • Page 6 CS18208 / CS18216 User Manual Grouping Ports into “Vertical” Channels ..... . . 26 Channels Diagram ........26 3.
  • Page 7 CS18208 / CS18216 User Manual EDID Mode ..........55 Mouse Emulation Control .
  • Page 8 North America ......... . 92 CS18208 / CS18216 Connection Tables ......93 Specifications .
  • Page 9: About This Manual

    CS18208 / CS18216 User Manual About this Manual This User Manual is provided to help you get the most from your CS18208 / CS18216 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 11: Introduction

    Besides, the CS18208 / CS18216 comes with a built-in USB 3.1 Gen 1 hub delivering data transfer rates up to 5 Gbps, allowing users to speed up operations and share USB peripherals instantly. For user-friendly port...
  • Page 12: Features

    ; or to two levels – up to 256 computers (CS18216)  Multi-Display feature – stack up to eight CS18208 / CS18216 units and display video from up to 8 monitors (dual display / triple display / quad display / multi-display) ...
  • Page 13  Multiplatform support – Windows, Linux, Mac, and Sun  Firmware upgradable  Supports multimedia, wireless keyboards and mouse Note: 1. CS18208 can only be cascaded with another CS18208 units. 2. HD audio through HDMI and DisplayPort channel cannot be switched independently.
  • Page 14: Requirements

    CS18208 / CS18216 User Manual Requirements Console  An HDMI compatible monitor capable of the highest possible resolution that you will be using on any computer in the installation Note: For multi-display installations, multiple monitors are required. See Multi-display Installation, page 24, for details.
  • Page 15: Cables

    Sun Soloaris 11.3 and higher 10.6 and higher Note:  Supports Linux Kernel 2.6 and higher.  The CS18208 / CS18216 has a built-in USB3.1 hub, and does not support PCs or operating systems that do not support USB3.1.
  • Page 16: Components

    CS18208 / CS18216 User Manual Components Front View CS18208 & Front View CS18216 &...
  • Page 17 Note: The speakers plugged in here have priority over those in the rear panel. firmware The firmware upgrade cable that transfers the firmware upgrade port upgrade data from the administrator's computer to the CS18208 / CS18216 plugs into this RJ-11 connector.
  • Page 18 CS18208 / CS18216 User Manual Component Description USB 3.1 Gen USB 3.1 peripherals (printers, scanners, etc.) can plug into this 1 peripheral port (this may require an extra power adapter). hub section Note: The USB 3.1 hub cannot be accessed through the switch by computers on the second level of a cascaded installation.
  • Page 19: Rear View Cs18208

    1. Introduction Rear View CS18208 Rear View CS18216 Component Description grounding terminal The grounding wire used to ground the switch attaches here. power jack The power adapter cable plugs in here. audio jack The cables from your main speakers plug in here.
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  • Page 21: Hardware Setup

    Consult your dealer to find out which custom KVM cables best fit your needs. Installation Types The CS18208 / CS18216 offers two types of installation – 1) standalone/ cascade; and 2) multi-display – that require different cabling setups. Therefore, the functions of both types are not available in one installation. See the following sections in this chapter for details about the different cabling requirements.
  • Page 22: Stacking And Rack Mounting

    CS18208 / CS18216 User Manual Stacking and Rack Mounting The CS18208 / CS18216 can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method.
  • Page 23: Rack Mounting - Front

    2. Hardware Setup Rack Mounting – Front 1. Remove the screws, one each from the left and right sides near the front of the unit. 2. Use the M3 x 6 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit.
  • Page 24 CS18208 / CS18216 User Manual 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.
  • Page 25: Rack Mounting - Rear

    2. Hardware Setup Rack Mounting – Rear 1. Remove the screws, one each from the left and right sides of the switch near the rear of the unit. 2. Use the M3 x 6 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit.
  • Page 26 CS18208 / CS18216 User Manual 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the rear of the rack.
  • Page 27: Single Stage Installation

    2. Hardware Setup Single Stage Installation To set up your single stage CS18208 / CS18216 installation, refer to the installation diagram on page 18 (the numbers in the diagrams correspond to the steps, below), and do the following: 1. Ground the CS18208 / CS18216 by connecting one end of a grounding wire to the Grounding Terminal and the other end to a suitable grounded object.
  • Page 28: Single Stage Installation Diagram

    CS18208 / CS18216 User Manual 9. Power on the computers. Note: Make sure the computers and devices that the CS18208 / CS18216 connects to are also properly grounded. Single Stage Installation Diagram CS18216 (Front) CS18216 (Rear)
  • Page 29: Two Stage Cascade

    Two Stage Cascade To control even more computers, additional CS18208 / CS18216 units can be cascaded from the KVM ports of the First Stage unit. The cascaded CS18208 / CS18216s that connect back to the First Stage unit are considered Second Stage units.
  • Page 30  The USB 3.1 hub cannot be accessed through the switch by computers on the second level of a cascaded installation.  Make sure the computers and devices that the CS18208 / CS18216 connects to are also properly grounded.
  • Page 31: Two Stage Installation Diagram

    2. Hardware Setup Two Stage Installation Diagram USB HDMI KVM Cable Set...
  • Page 32: Three Stage Cascade

    The procedures for setting up a three stage installation are essentially the same as for a two stage installation. Using the CS18208 in a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of switches needed to control them is provided on page 73.
  • Page 33: Three Stage Installation Diagram

    2. Hardware Setup Three Stage Installation Diagram USB HDMI KVM Cable Set USB HDMI KVM Cable Set...
  • Page 34: Multi-Display Installation

    CS18208 / CS18216 User Manual Multi-display Installation The CS18208 / CS18216’s multi-display feature allows you to stack two, three, four, or up to 8 units in a dual/triple/quad-display/multi-display installation to control up to seven (CS18208) or fifteen (CS18216) computers at once. This...
  • Page 35: Multi-Display Installation Diagram

    17 for full details. All video, audio and peripheral devices must be connected to the first switch. 6. Power up the CS18208 / CS18216 units, starting with the first switch, and then power on the computers. Note: Make sure the computers and devices that the CS18208 / CS18216 connects to are also properly grounded.
  • Page 36: Grouping Ports Into "Vertical" Channels

    Port 7s become Channel 7. The ports will all be switched at the same time, channel by channel. Depending on the number of stages in your stack, a CS18208 / CS18216 installation offers dual display (two stages), triple display (three stages), quad display (four stages) or multi-display (up to 8 stages) scenarios.
  • Page 37: Basic Operation

    Basic Operation Hot Plugging The CS18208 / CS18216 supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work...
  • Page 38: Port Selection

    Use the front panel pushbutton switches to manually switch to a port. Port ID Numbering Each port on a CS18208 / CS18216 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID that the computer is connected to –...
  • Page 39: Powering Off And Restarting

    3. Basic Operation Powering Off and Restarting If it becomes necessary to power off a CS18208 / CS18216, do the following before restarting it: 1. Unplug the CS18208 / CS18216 from its power source. 2. Shut down all the computers that are attached to it.
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  • Page 41: Osd Operation

    Manufacturing Number The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical support staff to identify the product and model number.
  • Page 42: Osd Hotkey

    OSD Hotkey You can display the OSD on the console monitor while also viewing the display of any port on the CS18208 / CS18216 by pressing the [Scroll Lock] key twice. Note: You can optionally change the OSD hotkey to the Ctrl key, in which case you would press [Ctrl] twice (see OSD HOTKEY, page 37).
  • Page 43: Osd Main Screen Headings

    4. OSD Operation b) To enable the Mouse Emulation via hotkeys, see Mouse Emulation Control, page 55.  If the port list is collapsed, click on a switch number, or move the highlight bar to it then press the Enter key to expand the list. Similarly, to collapse a switch’s port list, click on the switch number, or move the highlight bar to it then press the right Enter key to collapse the list.
  • Page 44: Osd Functions

    CS18208 / CS18216 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.
  • Page 45: F1: Go To

    4. OSD Operation F1: Go To Clicking or pressing [F1] activates the Go To function. Go To allows you to switch directly to a port by keying in the port's ID. Enable mouse emulation for independent switching (see page 42), for this function to work. ...
  • Page 46: F2: List

    CS18208 / CS18216 User Manual F2: List Clicking or pressing [F2] activates the List function. This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen. The submenu choices and their meanings are given in the table below.
  • Page 47: F3: Set

    4. OSD Operation F3: Set Clicking or pressing [F3] activates the Set function. This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login.
  • Page 48 CS18208 / CS18216 User Manual Port ID Display Determines how long a port ID displays on the monitor after a port Duration change has taken place. The choices are: 3 Seconds (default) and Always Off. Port ID Display Selects how the port ID is displayed: the port number plus the port Mode name (Port Number + Port Name) (default);...
  • Page 49: F4: Admin

    4. OSD Operation F4: Admin Clicking or pressing [F4] activates Admin function. F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting, click on the settings item you want to configure, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
  • Page 50 CS18208 / CS18216 User Manual Setting Function Set User Login This function is used to set usernames and passwords for the administrator and users: 1. Usernames and passwords for one administrator and four users can be set. 2. After you select the administrator field or one of the user fields, a field that allows you to key in the username and password appears.
  • Page 51 4. OSD Operation Edit Port Names To help remember which computer is attached to a particular port, every port can be given a name. This function allows the administrator to create, modify, or delete port names. To edit a port name: 1.
  • Page 52 / Restore Management Utility lets you backup the current OSD configuration of the CS18208 / CS18216, and restore it when necessary. Storing the OSD configuration settings is useful when deploying more than one installation that uses the same settings. See OSD Configuration Backup/Restore, page 86, for full details.
  • Page 53: F5: Skp

    4. OSD Operation F5: SKP Clicking or pressing [F5] invokes Skip (SKP) mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next accessible one. Enable mouse emulation for Skip mode to work (see page 42).
  • Page 54: F6: Brc

    CS18208 / CS18216 User Manual F6: BRC F6 is an administrator only function. Clicking or pressing [F6], invokes Broadcast (BRC) mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.
  • Page 55: F7: Scan

    4. OSD Operation F7: SCAN Clicking or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. Enable mouse emulation for Auto Scan to work (see page 42).
  • Page 56: F8: Logout

    CS18208 / CS18216 User Manual F8: Logout Clicking , or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With...
  • Page 57: Hotkey Operation

    Hotkey Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CS18208 / CS18216 provides the following hotkey port control features:  Selecting the Active Port  Auto Scan Mode Switching ...
  • Page 58: Hotkey Setting Mode

    CS18208 / CS18216 User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS18208 / CS18216 switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock].
  • Page 59: Select The Active Port

    5. Hotkey Operation Select the Active Port Each KVM port is assigned a port ID (see Port ID Numbering, page 28). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys: 1.
  • Page 60: Auto Scan Mode

    CS18208 / CS18216 User Manual Auto Scan Mode Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 38 for more information.
  • Page 61: Skip Mode

    5. Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval. To invoke Skip mode, key in the following hotkey combination: 1.
  • Page 62: Keyboard / Mouse Reset

    CS18208 / CS18216 User Manual Keyboard / Mouse Reset If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.
  • Page 63: Osd Hotkey Control

    5. Hotkey Operation OSD Hotkey Control The OSD Hotkey (see OSD Hotkey, page 37) can be toggled between [Scroll Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the following hotkey combination: 1. Invoke HSM with the [Num Lock] + [-] or [Ctrl] + [F12] combination. 2.
  • Page 64: Restore Default Values

    To invoke Video DynaSync, do the following: 1. Invoke HSM with the [Num Lock] + [-] or [Ctrl] + [F12] combination. 2. Press [D]. Note: If the monitor is disconnected and reconnected, the CS18208 / CS18216 re-executes Video DynaSync.
  • Page 65: Edid Mode

    5. Hotkey Operation EDID Mode To configure an EDID mode for the CS18208 / CS18216, do the following: 1. Invoke HSM with the [Num Lock] + [-] or [Ctrl] + [F12] combination. 2. Press [V]. 3. Key in [1], or [2], the Function of [1], and [2] keys is listed in the...
  • Page 66: Hsm Summary Table

    CS18208 / CS18216 User Manual HSM Summary Table After invoking HSM (see page 48), key in one of the following keys to perform the corresponding function: Function [PN] [Enter] Switches KVM, Audio, and USB focus directly to the computer that corresponds to that port ID. (PN = port...
  • Page 67 Sets EDID Mode.  n = 1, read HDMI monitor’s EDID.  n = 2, ATEN default EDID mode (Full HD 1920 x 1080 @60Hz). Enables/Disables mouse emulation. [ ← ] Skips to the previous computer on the list, in skip mode.
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  • Page 69: Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 70: Sun Keyboard

    CS18208 / CS18216 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 71: Rs-232 Operation

    CS18208 / CS18216 installation are managed via HyperTerminal sessions on systems that are running Windows. In order to use this feature to send commands to the CS18208 / CS18216, you must first download and install a HyperTerminal application.
  • Page 72: Rs-232 Pin Assignments

    CS18208 / CS18216 User Manual RS-232 Pin Assignments Pin assignments for the CS18208 / CS18216’s Firmware Upgrade Port that is used for connecting to a serial terminal are given in the table, below: Assignment TXD: Transmit Data RXD: Receive Data...
  • Page 73: Console Login - Hyperterminal

    Chapter 7. RS-232 Operation Console Login - HyperTerminal Once a physical connection from the computer to the CS18208 / CS18216 has been made, you can establish a HyperTerminal session using the instructions below. 1. Open the HyperTerminal application, and configure the port settings for COM1 port, then click OK.
  • Page 74: Rs-232 Commands

    RS-232 commands to control the switch from the computer. When RS-232 control is enabled via the Open + [Enter] command, the CS18208 / CS18216’s front panel pushbuttons, OSD, hotkeys, and remote control commands will be disabled - until the RS-232 control is disabled. Verification...
  • Page 75: Login

    Chapter 7. RS-232 Operation Login The Login command allows you to login to the CS18208 / CS18216 and begin sending RS-232 commands. When you login the RS-232 link is “opened”, and the CS18208 / CS18216 will not respond to front panel pushbuttons, hotkeys, OSD, or remote control commands - until the RS-232 link is closed (see Switch Port, page 69).
  • Page 76: Logout

    CS18208 / CS18216 User Manual Logout The Logout commands allows you to logout of the CS18208 / CS18216 and close the RS-232 link. Use the Formula - to set Parameters - to create a Command. Formulas: Command + [Enter] Parameters:...
  • Page 77: Open / Close Rs-232 Link

    The Open and Close RS-232 Link commands allows you to open/close the link between the computer sending RS-232 commands and the CS18208 / CS18216. When the link is open, the CS18208 / CS18216 only accepts RS-232 commands and will not respond to front panel pushbuttons, OSD, hotkeys, and remote control commands - until the link is closed.
  • Page 78: Set Baud Rate

    CS18208 / CS18216 User Manual Set Baud Rate The Set Baud Rate command allows you to configure the baud rate setting for the serial port connection. The default baud rate is 19200. Use the Formula - to set Parameters - to create a Command.
  • Page 79: Switch Port

    Parameters: Command Description Switch Port Command Control Description Input Port Number xx= 01~08 (CS18208); 01~16 (CS18216) Enter Description Enter Enter and send out command Switch Port Commands The available formula for the Switch Port command is as follows: 1. Command + Control + [Enter]...
  • Page 80: Hotkey Setting

    CS18208 / CS18216 User Manual Hotkey Setting The Hotkey Setting command allows you to change the hotkey used to invoke the HSM (Hotkey Setting Mode). The default hotkey is [Num Lock] + [-]. Use the Formula - to set Parameters - to create a Command.
  • Page 81: Osd Hotkey

    Chapter 7. RS-232 Operation OSD Hotkey The OSD Hotkey command allows you to change the hotkey used to invoke the OSD. The default hotkey is [Scroll][Scroll]. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control + [Enter] Parameters: Command Description...
  • Page 82: Usb Reset

    CS18208 / CS18216 User Manual USB Reset The USB Reset command allows you to reset the USB connection. The default USB reset setting is off. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control + [Enter]...
  • Page 83: Restore Default Settings

    Chapter 7. RS-232 Operation Restore Default Settings The Restore Default Settings command allows you to reset all of the CS18208 / CS18216’s settings back to the default. The default setting is off. Use the Formula - to set Parameters - to create a Command.
  • Page 84: Firmware Upgrade

    CS18208 / CS18216 User Manual Firmware Upgrade The Firmware Upgrade command allows you to enable the firmware upgrade mode. The default setting is off. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control+ [Enter]...
  • Page 85: Kvm Status

    Chapter 7. RS-232 Operation KVM Status The KVM Status command allows you to display read-only information about the CS18208 / CS18216’ current configuration status. The default setting is off. Use the Formula - to set Parameters - to create a Command. Formulas:...
  • Page 86: Edid Mode

    CS18208 / CS18216 User Manual EDID Mode The EDID Mode command allows you to set EDID mode for the CS18208 / CS18216. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control + [Enter]...
  • Page 87: Broadcast Mode

    Enter and send out command Broadcast Mode Command The available formula for the KVM Status command is as follows: 1. Command + Control + [Enter] For example, to enable the CS18208 / CS18216’s broadcast mode, type the following: broadcast on [Enter]...
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  • Page 89: The Firmware Management Utility

    Introduction The purpose of the Windows-based Firmware Management Utility is to provide an automated process for upgrading all CS18208 / CS18216 switches in an installation. The program comes as part of a Firmware Upgrade Package that is specific for each device.
  • Page 90: Preparation

    CS18208 / CS18216 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch.
  • Page 91: Starting The Upgrade

    8. The Firmware Management Utility Starting the Upgrade To upgrade the firmware: 1. Run the downloaded firmware upgrade package file either by double- clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 92 CS18208 / CS18216 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: CS18208/CS18216 [MAIN].. 4. As you select a device in the list, its description appears in the Device Description panel.
  • Page 93 The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS18208/CS18216 [MAIN]: 000 Continue the upgrade? [Yes/No] If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.
  • Page 94: Upgrade Succeeded

    CS18208 / CS18216 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful. CS18208/CS18216 [MAIN].. CS18208/CS18216 [MAIN] :000 CS18208/CS18216 [MAIN] CS18208/CS18216 [MAIN]000:OK Click Finish to close the Firmware Upgrade Utility.
  • Page 95: Firmware Upgrade Recovery

    8. The Firmware Management Utility Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery:  When a firmware upgrade is manually aborted.  When the mainboard firmware upgrade fails.  When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.
  • Page 96: Osd Configuration Backup/Restore

    Backup Follow these steps to store a backup file to a local computer: 1. Make sure your computer is connected to the CS18208 / CS18216. See Preparation, page 80, and follow steps 1–3. 2. When you have selected the F4 Admin function, scroll down to OSD Config Backup / Restore.
  • Page 97: Restore

    8. The Firmware Management Utility Restore Follow these steps to restore a backup file from a local computer: 1. Do steps 1 to 3 of the previous section. See Backup, page 86. 2. Click Restore to recover an OSD configuration stored in the local computer.
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  • Page 99: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 100 CS18208 / CS18216 User Manual  If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.  The power cord or plug has become damaged or frayed.  Liquid has been spilled into the device.
  • Page 101: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 102: Technical Support

    CS18208 / CS18216 User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com  For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation...
  • Page 103: Cs18208 / Cs18216 Connection Tables

    Appendix CS18208 / CS18216 Connection Tables The following tables indicate the relationship between the number of Primary View units and the number of computers that they control: CS18208 (first level) + CS18208 (second level) Computers 1 - 8 8 -15...
  • Page 104 CS18208 / CS18216 User Manual CS18208 (first level) + CS18208 (second level) + CS18208 (third level) Computers Computers Computers Computers 1 - 8 134 - 141 267 - 274 400 - 407 8 -15 141 - 148 274 - 281...
  • Page 105: Specifications

    Appendix Specifications Function CS18208 CS18216 Computer Direct Connections Max. 512 (via Cascade) 256 (via Cascade) Port Selection OSD, Hotkey, Pushbutton, RS-232 Commands Connectors Console 1 x USB Type-A Female Ports Video 1 x HDMI Female Mouse 1 x USB Type-A Female Speakers 2 x 3.5mm Audio Jack Female (Green;...
  • Page 106: Administrator Login Failure

    4. When the front panel LEDs flash, power off the switch. 5. Remove the jumper cap. 6. Close the housing and start the CS18208 / CS18216 back up. After you start back up, you can use the default login procedure (see OSD...
  • Page 107: Factory Default Hotkeys And Settings

    Appendix Factory Default Hotkeys and Settings Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Invoking HSM Hotkey [Number Lock] [-] Port ID Display Position Upper Left Cornor Port ID Display Duration 3 seconds Port ID Display Mode The Port Number plus the Port Name Auto Scan Interval 5 seconds Scan/Skip Mode...
  • Page 108: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
  • Page 109 Index Command Mode 38 OSD 37 Activate Beeper 41 Selecting the Active Port 49 ADM 39 Hotkey Mode Auto Scanning 45 exiting 48 Invoking Auto Scan 50 Hotkey Port Control 47 Pausing Auto Scan 50 Scan Duration 38 Stopping 50 Installation two stage 19 Beeper...
  • Page 110 CS18208 / CS18216 User Manual Manual 28 Rack Mounting 91 ports SCAN 45 quick view 41 Scan Duration 38 set operating system 42 SCAN/SKIP MODE 38 Powering Off and Restarting 29 Screen Blanker 38 Selecting the Active Port 49 SET 37...

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