Troubleshooting Guide - Kenmore 795.7802 Series Use & Care Manual

Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient
Temperature Limits
Electrical Ratings
COOLING
Problem
Refrigerator and
Freezer section are
not cooling.
Cooling System runs
too much.

TROUBLESHOOTING GUIDE

0.5 gpm (1.9 lpm)
Potable Water
40-120 psi (138 - 827 kPa)
55°F - 110°F
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
Possible Causes
The refrigerator control is set to OFF
(some models).
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Refrigerator is replacing an older
model.
Refrigerator was recently plugged in
or power restored.
Door opened often or a large amount
of food / hot food was added.
Doors are not closed completely.
Refrigerator is installed in a hot
location.
Condenser / back cover is clogged.
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Demo Mode allows the lights and control display to work
normally while disabling cooling to save energy while
on the showroom floor. Refer to the Setting the Controls
section for instructions on how to disable Demo Mode.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confirm the proper temperature has been restored once
the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to
stand upright for 24 hours before connecting it to power.
Modern refrigerators require more operating time but use
less energy due to more efficient technology.
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to
find, and close the door as soon as the food is removed.
(Refer to the Food Storage guide.)
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop open
section in Parts & Features Troubleshooting.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time. Under
warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110°F.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
40
Solutions