Troubleshooting Guide - Kenmore 795.7132 Series Use & Care Manual

COOLING
Problem
Interior moisture
buildup
Food is freezing
in the refrigerator
compartment
Refrigerator or
freezer section is too
cold.
Frost or ice crystals
form on frozen food
(inside of sealed
package).
Frost or ice crystals
form on frozen food
(outside of package).
Doors are opened often or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To
Doors are not closed correctly.
See the "Doors will not close correctly or pop open" section.
Weather is humid.
Humid weather allows additional moisture to enter the compartments when the doors are
opened leading to condensation or frost. Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each compartment may rise slightly and
temperature has been restored once the defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food in sealed
packaging to prevent condensation and frost.
Food with high water content was placed near an air vent.
Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
If the temperature is too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel section for more information.
Refrigerator is installed in a cold location.
When the refrigerator is operated in temperature below 41 °F (5 °C), food can freeze
in the refrigerator compartment. The refrigerator should not be operated in temperature
below 55 °F (13 °C).
Incorrect temperature control settings.
If the temperature is too cold, adjust the control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Panel for more information.
Condensation from food with a high water content has frozen inside of the food package.
This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time.
Do not store food items with high water content in the freezer for a long period of time.
Door is opened frequently or for long periods of time.
When the doors are opened often or for long periods of time, warm, humid air enters
the compartment. This raises the temperature and moisture level within the compartment.
frequency and duration of door openings.
Door is not closing properly.
Refer to the "Doors will not close correctly or pop open" section in Troubleshooting.
Possible Cause & Solution
37

TROUBLESHOOTING GUIDE